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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the product to be of good quality, appreciating its performance, screen clarity, and ease of setup. Many are satisfied with the battery life and the overall value for money, often comparing it favorably to more expensive alternatives. However, some people were dissatisfied with the delivery service, reporting significant delays and a lack of communication regarding order status. There are also occasional mentions of issues with product functionality, such as difficulty turning on after charging, or problems with accessories like cases and charging cables.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the tablets for their good value,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration over... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant delays, with some waiting... See more

User experience

Consumers have ambiguous experiences with the user experience. Many reviewers praise the ease of use, crisp... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the product's quality, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

This is the second Neocore tablet I have bought. Great tablet at a great price Would have given 5 stars if more communication re state of order but that is not to say the delivery lead time was poor... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Unstable device

I bought the E10 with keyboard and mouse thinking I would use it more but no. After a about three months apps started to close by themselves and not work. I emailed and eventually got a reply saying it's down to the SD card and that I needed a faster one, I don't have one inserted. I reverted to do a reset to solve the issue. Lately the tablet has been locking itself leave just a black screen when switching on, it could take up to a minute to switch on. I also recently emailed Tech Support with a query but às of yet (4days) no reply. This is the second tablet I've had off them and not overly impressed, the first was refunded. Overall a decent tablet with loads of storage but far to many minor glitches

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Love tablet but screen saver,no

Whilst I adore my tablet, which I have had for a couple of years now, this review is for my recent purchase of new screen cover as my old one started to peel off. Sadly they were unusable as they were creased, I would suggest that you use a much more robust and sturdy packaging.I have had phone screens etc and they are already in a sturdy folder before packaging. Also please consider doing some in toughened glass.

12 June 2025
Rated 3 out of 5 stars

Not very responsive to emails/ returns policy

I paid for next day delivery and not only did I not get it tge hext day but had to go to sorting office and pay extra postage as you had not paid enough postage.
When I did get the item - charging cables I found they did not fit my tablet. I emailed with pictures of my existing cable and asked if I could return the incorrect ones and have a replacement. I got a response saying that you didn't stock the cables I needed. You asked me to send pictures of the packaging thetems were sent in which clearly showed wrong postage plus pictures of the items received. This I did over a week ago and have not had a response. So it looks as if there is no return policy which is disappointing plus you haven't refunded the excess postage.

9 June 2025
Rated 5 out of 5 stars

Easy to order the tablet

Easy to order the tablet, set up and transfer from old iPad. Arrived on time and well packaged. I definitely like the Neocore better. I'll be saving up to buy partner one as it's easy for him to use as he's not up on technology.

28 May 2025
Rated 5 out of 5 stars

I have been in the computer industry…

I have been in the computer industry for many years and been retired for 25 years. Your company has been a revelation to me. Your products are top quality and your service is the best.

It’s a good jod I did not read the review by someone called Blair. It was an obvious attempt to rubbish the company. My order and delivery were so fast I told my whole family. Because of the price we expected a very average tablet but in all honesty it’s as good as my wife’s Samsung. Well done to all at Neocore.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Love Neocore products. and I recently…

Love Neocore products and I recently bought a cover for my tablet I bought along with the keyboard and mouse but when I go away I find it easier to just put the tablet into the cover (and I bought my 8 yearold grandson a tablet and cover and he never puts his down) so I decided to buy one to make it easier to put in my bag to use on the train or coach. I travel alot and it makes it alot easier.

31 May 2025
Rated 5 out of 5 stars

easy to order

easy to order,
came on time,
works well, screen is good,
speed is ok for price range of tablet,
had a security software update and im told android upgrades are coming,

20 May 2025
Unprompted review
Rated 1 out of 5 stars

No reply to my email

No reply to my email highlighting the problems I have had setting the Tablet up. Not a good impression from a company that continually advertise on my FB page

26 May 2025
N-Store  logo

Reply from N-Store

Hello,

Thank you for your feedback, though we're a little confused by it we've carefully checked our inbox, including spam filters, and we can't find any email from your address or referencing your order number.

Could you please let us know exactly when and where you sent your message? It’s important to us that you get the help you need, and we always aim to respond within a few hours. If you're still having trouble setting up the tablet, just drop us another email or message with your order number we’ll be ready to assist right away.

Best regards,
NEOCORE Support Team

Rated 1 out of 5 stars

Founder a right jerk who sells fault…

Founder a right jerk who sells fault stuff then gets confused how charging works.

26 May 2025
N-Store  logo

Reply from N-Store

Hello,

We’re genuinely puzzled by this feedback. We always strive to respond within a few hours to any customer who needs help using their tablet or understanding how charging works. If something wasn’t clear, we’re more than happy to assist that’s why we have a dedicated support team.

It’s a bit unclear why the founder personally is being singled out in this case, as we operate as a team with customer service as our top priority. If there was any issue with the device, we would have gladly looked into it or replaced it all it takes is a message.

Please feel free to reach out directly so we can actually resolve whatever went wrong. We're here to help.

Rated 3 out of 5 stars

Not Bad

The despatch and delivery were very slow. The case is poor quality and did not facilitate a physical connection between the tablet and the keyboard. I bought a separate case from Amazon which was able to achieve this. The connection between the Tablet, keyboard and mouse is unreliable when using the mouse so I now use the touch screen with the keyboard and it works fine. Having said all that I am happy with the tablet and these errors do not outweigh the value of the tablet. Any other issues are down to myself getting used to the Android/Tablet relationship. Overall I am happy

14 June 2025
Unprompted review
Rated 3 out of 5 stars

Initial good service, very slow afterward

Customer service at first very prompt to my initial enquiry about a tablet which was promising. Tablet dispatched on 48hr but received after 144hrs, I appreciate that is probably Royal Mail problem. I didn't get on with the tablet in the end because of the aspect ratio, vendors often quote screen dimensions but this is not the same as an aspect ratio. It was like looking at a letterbox, I intended the tablet mainly for music scores editing for which a 4:3 or 5:4 aspect ratio is more comfortable. Returns process very slow, had to continually chase for an outcome after tracking confirmed delivery at a different address to Neocore's address shown on their website. That is one star down. Then it was two weeks to receive my refund (deduct another star).
P.s. have now found a tablet suitable with a better aspect (4:3).

6 May 2025
Rated 5 out of 5 stars

Tablet e2s

Tablet e2s well made with sturdy body. very responsive to touch screen very good picture sound very good would buy again if needed

2 June 2025
Unprompted review
Rated 3 out of 5 stars

The buying experience was okay. Device what you expect for the money

The buying experience was okay. It took longer to arrive than I hoped - apparently somewhere buried in the email they send you it says "5 working days" but damned if I could find that even when I went to look.
To their credit, as I was going to be out of the country they diverted the order to Spain (for a reasonable cost).

The device itself is what you would expect from a very modestly priced tablet. Do not be fooled about the advertising that uses the term "Tablet PC", this is an Android tablet. That is not a bad thing, but do not expect a PC. It seems to be stuck on Android 13, which is now a couple of releases old, I would really have hoped by now it was upgraded to at least Android 14.

It performs pretty well, but seems to have a quirk that if it is left for too long it goes into a state where it can only be revived by a hard reboot (not a factory reset though).

The Bluetooth case, keyboard and mouse I got as part of the deal are okay. The way the case works it acts a prop for the screen so the keyboard can sit in front of it easily but cannot really be used as a "laptop" device with the Bluetooth keyboard. Fine if you want to use it on a desk though.

All in all a good, cheap Android tablet. If that is what you want (it was what I was looking for) then it does the job very well.

5 May 2025
Unprompted review

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