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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality, noting its fast performance, excellent screen, and good sound through headphones. People find the tablets easy to set up and use, with some even replacing laptops for everyday tasks due to their convenience and responsiveness. Several users highlight the solid build and good battery life as significant advantages. However, some customers experienced significant dissatisfaction with delivery times, with orders taking weeks or even months to arrive, and a lack of clear communication regarding shipping status. A few people also reported issues with product functionality over time, such as apps closing unexpectedly or difficulties with the tablet turning on after charging. There were also instances of incorrect or poor quality accessories, and problems with postage.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant delays and... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising its ease of use, crisp vision,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction, noting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.

Rated 4 out of 5 stars

This is the second Neocore tablet I have bought. Great tablet at a great price Would have given 5 stars if more communication re state of order but that is not to say the delivery lead time was poor... See more


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great tablet, does what it said on the box.

Over the years I have had many different tablets. Many of the Android and Apple devices have limitations with speed, functionality, ability to use technical apps and connectivity issues. This tablet suffers from none of these, I am very pleased with it. Whatever I throw at it just works and quickly. The cost is realistic and I am happy to recommend it to anyone, and have.

16 September 2024
Rated 4 out of 5 stars

Good and bad service.

Tablet was delivered three days after ordering.
It is fast and easy to use with good battery life.
Unfortunately the tablet case ordered separately took three weeks to arrive.

7 November 2024
Rated 2 out of 5 stars

Have owned a number of your tablets

Have owned a number of your tablets, pleased they're made in Britain. After sales service has always been rubbish, and they are all dumped under my boat in lydney harbour where on still nights you can hear the androids chuntering at one another. I hope the new one is better !!

5 November 2024
N-Store  logo

Reply from N-Store

Dear Kathleen,

Thank you for your feedback. I would like to understand the specific aspects of our customer service that you find unsatisfactory. I have reviewed all support channels and have not identified any inquiries from yourself regarding our devices. Please do not hesitate to reach out to us so that we can address your concerns directly.



Regards
Jason
Neocore UK

Rated 4 out of 5 stars

Great Tablet for the Money

The tablet is actually very good. Value for money is great. I bought a more expensive one a while back but it wouldn’t run the game I play without lagging but this does play my game without lag. I wish I’d paid that little bit more and bought the dual core model.
Only problem I found is the store. I had to email them to find out where my product was. They shipped this right away after my email but I’m still waiting for my case and screen protector. Been well over 18 days now from date of purchase, I received an email saying it had been shipped but after 8 days still not here.
If I haven’t received this in the next few days I will request a refund for these 2 product.

The reason for 4 stars. You need to communicate better with your customers and not wait for them to email in. You received the order, customer receives an auto reply back saying you have received it but nothing about waiting times etc.

Thanks
Wayne.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

A great piece of work for the…

A great piece of work for the outstanding features, the NEOCORE E2s is gorgeously a great tablet to behold. The company has in mind what customers really need and want to have. The sound is absolutely amazing and great. I earnestly will be upgrading to any new tablet with the company continuously.

8 October 2024
Rated 4 out of 5 stars

My Neocore

This is the third Neocore device that I have bought. I think they are good value for money.

7 October 2024
Rated 5 out of 5 stars

Amazing tablet

Got the E2s tablet. For the pride, this thing is amazing. I didn't want anything too expensive as it will be used for travels so liable to drops and knocks. It has blown me away on how responsive this thing is for a budget tablet. The sound quality on the thing is brilliant and it still feels good quality in the hand even with the budget price. Don't think about it just do it, you won't regret it. As for the shipping it took 4 days from ordering to delivery so thumbs up for that.

25 October 2024
Unprompted review

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