NEEM LONDON Reviews 

187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their stylish design and excellent quality. Many people highlight specific items like overshirts and t-shirts as favorites, noting their comfort and unique appeal. The staff receives high acclaim for being genuinely helpful, warm, and friendly, contributing to an excellent overall service. Reviewers frequently mention the exceptional quality of the materials, describing them as soft and well-made. Customers also appreciate the excellent fit and the company's commitment to conscious clothing and its philosophy. The attention to detail, including packaging, also adds to the positive experience for many.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as well-made, stylish,... See more

Quality

Customers consistently report positive experiences with the quality of products, describing them as well-made... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being warm, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Randomly came across Neem by googling “best overshirts”. I’m located in Canada so it was a bit of a flier to order from overseas, but the overshirt I ordered is one of my most favorite pieces. I wil... See more

Rated 5 out of 5 stars

Recently found this company and am excited to see how successful they can be. There are not enough UK companies out there selling ‘conscious clothing’ - so well done and keep going Neem!

Rated 5 out of 5 stars

Excellent genuinely personal service as soon as you walk in the door. Small company with a committed team and cause and most importantly the products are stylish and good quality. Support companies li... See more

Rated 5 out of 5 stars

It dawned on me the other day. Without realising it I have stopped wearing any of my other 100% cotton t-shirts and I am only wearing my Neem ZQ merino wool super 120S t-shirts. I had assumed that the... See more


Company details

  1. Men's Clothing Store
  2. Clothes Market
  3. Clothing Store
  4. Clothing Supplier
  5. Haute Couture Fashion House
  6. Western Apparel Store

Written by the company

We sell stylish menswear made from recycled materials and make clothing waste good again. We focus on menswear tailoring that is soft, comfortable using recycled yarns that biodegrade. Our men's shirt use 93% less water and emits 40% less green house GHG emissions than a standard shirt. This is a new way for menswear. We believe in modern sustainable style. We design and make stunning menswear from recycled materials. An end-to-end production system that’s 100% carbon neutral. Obsessively sustainable. Forever stylish. Neem London. Sustainable style for modern life. We’re designing with our future in mind, and the knowledge that our choices can lead to a positive outcome. By providing positive calls to action and encouraging our customers to consume responsibly, I want to create a welcoming environment where sustainability and education is our priority. Buy something that emits less CO2e, look great and still enjoy a cheeky weekend away. We’re talking about being well put together. When clothes fit, when they’re tailored and complement your body, made from fabric which feels good against the skin and hangs well. If you are smartly dressed in this way, you are never over dressed and rarely under dressed, but cut a figure of confidence, assurance, and style. Dress smartly so when you run into an old teacher from school, the one that got away, or a parent from the school-run, you will always feel like they have seen your best self. When you dress smartly in Neem clothes, you never sacrifice comfort either.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(187)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding product

Great product, fast delivery, nice people

11 December 2023
NEEM LONDON logo

Reply from NEEM LONDON

Thanks Torsten for being a Neemsayer, we're always here for any advice or support.

Rated 5 out of 5 stars

Great shirt

Great shirt. Great service.🐢

13 December 2023
NEEM LONDON logo

Reply from NEEM LONDON

Thanks so much, a true Neemsayer. Yes we are slow fashion

Rated 2 out of 5 stars

Sizing is tricky

Sizing is tricky - whilst the body length and chest was ok (even if a little long and relaxed) the sleeves were super tight. exchange makes no sense given the proportions and unfortunately the return process has left a somewhat sour aftertaste with delayed or no response. Whilst I support the vision of Neem the execution and support could be much better

11 December 2023
NEEM LONDON logo

Reply from NEEM LONDON

Nathan, sorry about the sizing trickiness - our ZQ Ts are normally very reliable in return rate terms and when people try them on in store they are mostly very happy. We tried to offer personal service on the sizing, I guess we just advised poorly. Carbon Costly UPS on the way to you for return post xmas On another note thanks for the feedback and our overshirts are extremely consistent in sizing. Best Team Neem

Rated 5 out of 5 stars

Stylish, top quality and speedy delivery

Super fast service delivering a very high quality product. Only a few weeks old and already collecting loads of compliments on my new shirt

4 December 2023
NEEM LONDON logo

Reply from NEEM LONDON

Thanks Jon. I'm sure you look good in it. Team Neem

Rated 1 out of 5 stars

Poor sizing information.

Poor sizing information.
I was told via their chat function that the sleeve length on a medium shirt was 33 inches. It was more like 35.

4 December 2023
NEEM LONDON logo

Reply from NEEM LONDON

I'm really sorry for the sizing. That shirt is quite slim and we normally have a function where often I or one of the team text you with actual sizing details and to ensure a more personal service. Sadly, a few orders went through without the team texting you. May I offer you an apologetic code. As a final point, the next batch of that style has been cut a little wider. Sorry again. Nick

Rated 5 out of 5 stars

Lovely products and genuine service

My wife boought me an overshirt from Neem for my birthday and I needed to swap it for a different size. Caitlin looked after me at the store and was a great ambassador for the brand - confident, kind and ultimately making it effortless for me. Looking forward to returning in the future.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

First Purchase

Helpful staff answered my questions, good delivery updates, and very pleased with the overshirt. Drapes great, soft to touch. My wife was also a fan. Thanks team.

14 August 2023

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