NEEM LONDON Reviews 

Ordered item of clothing with photos clearly showing the two front pockets were fully usable as even the models had there hands in them in the photos.
Item arrived and the two pockets fully sewn up and unable to use.
I contacted them by phone but you can only leave a message which I did and asked for a call back to discuss. I emailed on two separate occasions and eventually I got phone call to explain that an error occurred in a batch and factory had sewn up the pockets in error.
I was advised what to do to remedy the situation and eventually I managed to free up the pockets.
My only gripe here is that if a factory error had been identified they should have offered a replacement item as damage can occur whilst carrying out this procedure which was recommended as a two person job to carry this out successfully.

Great shirts, great concept

Good comms, good user experience on website

This was my first order with Neem and I have to say the service was over and above what I could have reasonably expected. Due to a website glitch one of the overshirts I ordered was not available and was not going to be restocked. Rather than let me down, Neem reached out to say that they would contact their supplier to see if my item could be manufactured. This was quickly confirmed with excellent communication throughout. There is a personal touch in Neem’s service that leaves you with the impression that they really care about their product and customers. So when my items arrived I wasn’t surprised that they were of excellent quality and fit. Particular thanks go to Cris at Neem for the exceptional service I received. I will definitely be a long-term customer!

If only all shopping experiences were like this. Friendly, attentive and with an eye for style… this place is well worth a visit. Impossible to leave without a shirt or two. Fantastic cuts out of beautiful and sustainable fabrics. Thank you Cris !!! 🙏🏼

Order arrived promptly and products are fantastic.

First a very intriguing 'window' unassuming and interesting! The team inside was courteous, friendly good sense of humour and especially for me very important not pushy! Besides well prepared and able to present the products, the story behind it. Will visi again indeed!

big fan of what you guys are trying to do.

Caitlin was great at the Lamb Conduit shop…

Great shop, staff very knowledgeable, and the clothes are great quality, love the ethical side.

From the moment I walked into the shop on Lamb’s Conduit, I could not have been made to feel more welcome and at home by Cristina who took great care to take me through the features and provenance of each of their beautiful products and the company ethos with passion and clarity.

The ethos and approach of this relatively small and new brand is one that companies of all sizes, ages and industries would do well to look at, mirror and learn from!

After trying on a few of their items, all fitting perfectly, my mind was blown by the fit, look and feel of the comfort shirt. I have worn shirts professionally every day for many years and have never felt anything like this. I didn’t want to take it off! So I didn’t - I kept it on, paid for it and walked out the shop with it still on! I love it so much I bought a second one the following week… Neem and its exceptional team has a fan for life!

My husband happened upon Neem whilst strolling between shows around Piccadilly..(hes a bass player) and just loved the whole style and ethos of the company…he’s looking forward to coming in and spending his birthday voucher!

Nick: Many thanks for investigating and letting me know. It can't be easy handling orders in the midst of a store move. I can understand the difficulties. You are right in that my order was changed but that was because I was told, when I enquired, that my original order was out of stock. I have received notice now on delivery due tomorrow so all should be well. Thanks again. Oliver

Great producr

Efficiency and good quality

Great communication, great product

Fabulous clothes that have real distinction and superb quality, charming attentive personalised service and a mission that we all need to be onboard with. Wow. I'm in.

Great products, superior customer service