Nebula Appliances Reviews 

Why is the online merchant the Nebula Appliances there no confirmation email after I paid for the product on your website? I left you a message and didn’t reply. What kind of service is this? Who dares to order your products?
Order Number: 10253
Z Guo

Delivery arrived promptly. The red light device seems very good quality, but result is yet to determined.

Isn't there some sort of law against companies lying about experiences? I wish I could attach screenshots of emails. She set the collection to the wrong address (also photographed on the delivery drivers label) now says in reply that I missed it, having apologised to me in writing.

Should not be shocked after a lie like that she would claim that the product was in full working order. The motor blew. Tried it again days later, Still gone, changed the fuse, nothing.
Again, I have videos. Being dishonest in this way and blaming the customer in the midst of those lies for issues that were her own fault, is really unacceptable behaviour of someone in a professional capacity. I can not recommend enough that this company is avoided. I will be finding somewhere to post a review that allows the attachment of photos / videos so the world can see what sort of person this is.

--- original review -

Motor broke on second use. Its been weeks and I'm still trying to get this item collected for a refund to be issued. So much hassle not to mention lifting it, it is insanely heavy, was very difficult to bring upstairs, to put together, to lift onto kitchen counter, to then have had to pack it away and rebox it. I am now in my third trimester of pregnancy and going to have to pick up an item that quite frankly I should not be lifting because I was sent a faulty product. Having looked at reviews on amazon after this happened, it seems this has happened to other customers. I have been up and awaiting collection since 8am, it is now almost 5pm and nobody has showed. Was the collection even booked?

Hi
First Class Product.
First Class Delivery.
First Class Customer
Service!
Big thanks to Jessica 👍

Fabulous post-sales service. They dealt with the issue promptly and very efficiently. At all times they were supportive, understanding and very professional. Great experience. Thanks a lot George and especially Jessica!

Good value and a quality unit, arrived on time.

Well made, arrived promptly, I'll see if it works for my frozen shoulder.

Very good customer service, communication was excellent and the product came on time very well packed. I did a lot of research into the various companies offering Red Light Panels and Nebula offer a great quality panel at a very competitive price. I highly recommend Nebula.

Excellent help from George. Very good looking product at a price way below the standard American based product.
It meets the accepted default specification of 660nm and 850nm for red light and near infrared.

I was having problems ordering a food dehydrator and silicon sheets together but when I contacted customer service it was all sorted out and my dehydrator arrived quickly. It is a beautiful piece of machinery that is easy to clean and is quieter than I thought it would be. Highly recommended

Helpful website, excellent products, good notifications, prompt delivery. Very happy with this.

I am happy for the product, it’s working great and the price is very good.

Its good bit kit. We had faulty 1 initially and they replaced it straight away and it works a treat

Quick delivery excellent product. My fist juicer so wasn't sure what ti go for. I am so happy I went with this. Super easy to use...first few uses a bit fidly then you get it! and it's all plain sailing from then. I thought I'd use tobjucie and store in th3 fridge but it so easy that I just huice fresh everyday :-)

I received the juicer already broken. I tried to start it but unfortunately no chance. So the product is not of quality and neither are the serious sellers.

I ordered a part for my juicer ; the entire process was professionally handled. The price was reasonable and the goods arrived quickly.

Great customer service. Really helps my dog's arthritis 👍🙏

This juicer is nice & quiet compared to my previous one but I'm have a few challenges with it.
It's not great with celery juice which is the main reason why I bought it.
I've tried chopping up the celery into small pieces as suggested but the bottom of the container gets clogged up with the fibre. This results in a wait for the juice to slowly drip out & quite a bit of juice bring wasted.