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2.0

Poor

TrustScore 2 out of 5

11 reviews

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1-star

No history of asking for reviews

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2.0

All reviews

(11)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

From bad to worse

Firstly, the pair of shoes I purchased from Nebu Melbourne do not look anything like the quality of the ones in the photo. Secondly, they sent the wrong colour and would talk the talk saying they would replace but never did after many emails. I eventually got fed up after waiting over a month and asked for a refund and would return the incorrect item at their expense but nothing. I am in the process of seeing if I can reverse the charge with my bank. Wish I had’ve read the reviews before getting sucked into their “closing down sale” - what a load of bs! Do not trust this company with your money. Just don’t go there!

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company!!!!

Clothing product was nothing like the advertised item. Horrible fabric, cheap finish. It was $79 on sale. Not worth anything like this amount. Hidden in the fine print is that there is NO refund offered for sale items. On complaining, l was offered 20% refund. What a waste of money!!!

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Terrible fabrics and manufacture

I recently ordered a dress and jacket from Nebu. Absolute rubbish was delivered. Dress was nothing like the size I had ordered, horrid fabric and sleeve, neck and hem just overlocked. The jacket was hideous fabric that squeaked and also overlocked everywhere. A total scam. Delivery took much longer than they suggest and I kept getting email updates re delivery written in passable English but something about them was fishy. I had assumed this was a Melbourne label. Wrong. Just a ripoff. Straight to recycle bin.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

NEBU is a complete scam

NEBU is a complete scam. They market themselves as a Melbourne-based business, but the reality is far from it. The products they sell are cheaply made, likely sourced from overseas at minimal cost, and are nothing like what is advertised.
They claim to have a ‘14-day money-back guarantee,’ but it’s a lie. Every item on their website is labeled as a sale item, conveniently exempting them from honoring refunds. This deceptive practice is buried in their fine print, making it nearly impossible for customers to get their money back.
Their refusal to provide a public platform for reviews speaks volumes. Legitimate businesses welcome customer feedback, but NEBU seems determined to hide the truth. If you dig around, you’ll find plenty of reviews from others who’ve had the same experience—poor quality products, no refunds, and zero accountability.
Save yourself the frustration and avoid NEBU at all costs.

20 December 2024
Unprompted review
Rated 2 out of 5 stars

Nebu Melbourne - bad quality

I had an ad for Nebu Melbourne via Instagram and the shoes sounded and looked good. However when they arrived they are cheap and plastic - not what they promise online at all.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

I love that design of Nebu drying rack!

I liked this website's products and ordered 2 of their NEBU branded folding retractable wall mount drying racks. They are uniqe designs and made of sturdy materials, easy to use and almost invisible when closed the lids. They are not so huge racks like the ones we use and keep in our big rooms, but they really save a lot of space and big enough for 1 load of laundry. I will order a few more for my family and friends.

14 February 2023
Unprompted review

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