Been a customer of Neat for a while now and absolutely love their products and branding. I’ve used pretty much their whole range now, the dishwasher tabs work a treat and their foaming hand wash is so... See more
Company replied
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Review summary
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Reviews shaping this summary
Neat clean I’ve been using for about 2 years now I get the bundle monthly subscription it is chemical friendly it’s smells absolutely amazing cleans very well and a very good price to pay for the bun... See more
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Using the toilet foam cleaner and anti bacteria bathroom cleaner and the floor cleaner all fab and smell fabulous the bathroom cleaners are powerful and clean toilet well. Also got washing up liquid t... See more
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These products are amazing . They work well , smell fantastic and I’m helping the environment.The containers are beautifully designed , look great and very handy little refill , sustainable refill's... See more
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Company details
About neat.
Written by the company
Say goodbye to single-use plastic, and hello to neat.
We create sustainable hand and home care products that perform brilliantly.
Just add water for powerful plant-based cleaning that's as stylish as it is sustainable.
We create sustainable hand and home care products that perform brilliantly.
Just add water for powerful plant-based cleaning that's as stylish as it is sustainable.
Contact info
Celixir House, Stratford Business and Technology Park, CV37 7GZ, Stratford-upon-Avon, United Kingdom
- 0203 370 7710
- hello@neatclean.com
- neatclean.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from neat.
Hi R.
Thank you for your review! Have a neat day!✨💚
Great eco friendly brand
Daily shower cleaner has been a game changer in a hard water area!
Like that it’s minimal plastic and the refills are plastic free. Not sure if they have a refill return scheme to reuse the bottles but that would be nice!
30 June 2025
Reply from neat.
Hi Amanda.
Thank you for your review! Have a neat day!✨💚
Reply from neat.
Hi Janice.
Thank you for your review! Have a neat day!✨💚
Neat collection
All the products I have bought the foam hand wash
The antibacterial spray
The mirror and glass spray
Are all very good and smell amazing
1 July 2025
Reply from neat.
Hi Ron.
Thank you for your review! Have a neat day!✨💚
Reply from neat.
Hi Lynn.
Thank you for your review! Have a neat day!✨💚
Great product
Great product. Lovely fragrance. Have a regular order
Would be even better if it was just a bit richer/ soapier
30 June 2025
Reply from neat.
Hi There.
Thank you for your review and your feedback! Have a neat day!✨💚
been using these cleaning products for…
been using these cleaning products for over a year now, love the smell, love the refillable bottles and they clean amazing.
23 June 2025
Reply from neat.
Hi Karen.
Thank you for your review! Have a neat day!✨💚
Delivered on time
Delivered on time. Great products that work. Loving the new scents for hand foam. Next stop shower foam!
30 June 2025
Reply from neat.
Hi Diane.
Thank you for your review! Have a neat day!✨💚
Works well and smells nice
23 June 2025
Reply from neat.
Hi Christopher.
Thank you for your review! Have a neat day!✨💚
Quality product
I’ve not used NEAT before so ordered the hand wash to try it out. Very happy with service provided and quality of product. Smells lovely! Will definitely order more items
28 June 2025
Reply from neat.
Hi Liz.
Thank you for your review! Have a neat day!✨💚
A smashing product that works so well
28 June 2025
Reply from neat.
Hi Isobel.
Thank you for your review! Have a neat day!✨💚
Quick delivery and well packed
Quick delivery and well packed. Tablets wash well and leave no hint of tast after the wash.
28 June 2025
Reply from neat.
Hi Christine.
Thank you for your review! Have a neat day!✨💚
Reply from neat.
Hi Jilly.
Thank you for your review! Have a neat day!✨💚
Great product
Love this product soaps are lovely and cleaning products are great would recommend
27 June 2025
Reply from neat.
Hi Angela.
Thank you for your review! Have a neat day!✨💚
Simple to order and teorder very quick…
Simple to order and teorder very quick delivery good products as usual
26 June 2025
Reply from neat.
Hi carol.
Thank you for your review! Have a neat day!✨💚
I dont like the subscription option.
I dont like the subscription option.
I recieved aload of products unexpectedly without a reminder email that I would have cancelled. Clever marketing..but I have found better products and not feel cheated into buying them.
23 June 2025
Reply from neat.
Hi Jamie. Thanks for your review. We are sorry to hear about your experience. Please reach out to our customer care team at hello@neatclean.com so we can look into why you did not receive your reminder email. We send these 3 days before subscription orders are placed to allow our customers time to edit, skip and cancel. 💚
Reply from neat.
Hi JB.
Thank you for your review! Have a neat day!✨💚
Soap is extremely thin! Pump is bad too!
I got both the body wash and hand wash. The soap is so thin in both! With the body wash you need several pumps to get any lather in a loofah or exfoliating glove. Even trying to get a good lather from the body wash and the hand wash in just your hands is near impossible. We’re going through refill bottles in less than a week! We’ve even tried using a little less water so it’s not as diluted… still extremely thin!
A real shame as we love the concept being eco friendly and they have some amazing scents. But we won’t be spending endlessly on refills anymore.
Other foaming wash brands go a lot further!
Also, the pump seems to have stop depressing now which looks to be a common issue.
9 July 2025
Unprompted review
Reply from neat.
Hi Mrs K. We are sorry to hear this. Please reach out to our customer care team at hello@neatclean.com so we can find out more about your experience. 💚
I have used Neat a few times now and…
I have used Neat a few times now and love the smell and feel of the hand wash
24 June 2025
Reply from neat.
Hi J.
Thank you for your review! Have a neat day!✨💚
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