Always been really happy with Neaf's service and products. So why 4 stars instead of 5? Because my last 2 orders, Neaf did not have in stock my preferred flavour and so had to buy a flavour I least p... See more
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A modern take on the nicotine delivery experience. NEAFS provide a multicategory solution for cigarette smokers who wants to switch away from smoking. Our products offers a nicotine experience that’s 100% tobacco free. Choose from a great range of flavours and strengths to find the perfect way to stay in the moment.
86-90 Paul St. 3rd Floor,, EC2A 4NE, London, United Kingdom
Replied to 79% of negative reviews
Typically replies within 1 week
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Just really impressed overall - Friendly commuicaiton, the product is really good value and arrives on time. Has really helped me massivly cut down on smoking at a great price.

Reply from NEAFS
For me the Neafs stick and Teo it’s the best for a few years now and if there is any issues they will sort out the best and fast way so definitely recommend .

Reply from NEAFS
used whilst in hospital for a month life saver. Haven't looked back since top markks

Reply from NEAFS
Been using them for some time now.
Cheaper than the tobacco alternative but just as satisfying.

Reply from NEAFS
Excellent service! Neaf sticks are the only thing that has helped me to quit smoking

Reply from NEAFS
Have been shopping with this company for some time now. Great customer service and items always arrive quickly. Any issues have been dealt with satisfactorily.

Reply from NEAFS
Great products with an easy to use website and customer support is very helpful and swift to respond if you do have any issues

Reply from NEAFS
Been using neafs for around two years now, get on so much better with these than with the liquid vape I used to use.
Neafs always offer a great service, often have new offers and save money with the points I earn. A++ service.

Reply from NEAFS
Brilliant products, fast delivery and amazing customer service!

Reply from NEAFS
Great as a replacement for cigarettes.
Still get my nicotine and throat hit, without the feeling of constant breathlessness.
Website has had issues in the past in terms of streamlining and ease of use, bit this seems to have been remedied.
Overall solid product and company, with nice reward systems for repeat customers.

Reply from NEAFS
I'm fed up with them! Once again I placed an order, everything was fine, payment was completed and I was expecting my parcel.
A few days later, logged in to see my order status is cancelled but no refund.
I've opened a ticket on the website, emailed them and tried to call on both numbers I could find,no answer at all.
Will open a case with my bank and forget about them as soon as I have my money back!

Reply from NEAFS
We order every week from Neafs. The orders always arrive in a timely manner. We have only had 2 minor errors with orders and they were resolved very quickly and even given slight compensation. Cannot fault the company.

Reply from NEAFS
NEAFS is a great alternative to smoking with no harmful chemicals. The device lasts a day and the Strawberry sticks are smooth with the right amount of nicotine.

Reply from NEAFS
Prompt delivery (often with no postage charge) good offers periodically and choice of flavours. Also good customer service when needed

Reply from NEAFS
Fantastic product with no tobacco. Customer service is outstanding also.

Reply from NEAFS
Smoked benson and hedges for 50 years - switched to neafs - never looked back. Great customer service quick delivery. Keep on doing the same x

Reply from NEAFS
We tried Neafs to stop smoking tobacco and since then we never stopped with their products. There is a lot of nicotine free sticks which are great and tasty. Definitely the best alternative for past or even existing smokers.

Reply from NEAFS
Quick delivery on orders . Aftercare customer services is exceptional

Reply from NEAFS
Tried vaping which made me cough first then moved to Neafs after my partner recommended them. Been great and using them ever since. Highly recommend as a way to get off cigarettes.

Reply from NEAFS
Always so accommodating. Delivery is fast and no other product like it on the market. Highly recommend.

Reply from NEAFS
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