We recently purchased a iPhone 6 64GB, when it finally arrived it was 16BG, damaged, scratched, not as discribed, the customer service is non existent.
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I am also a merchant with Ncrowd since early this year, payments have been irregular and im still waiting on a payment. I urge everyone to consider using groupon or living social as they seem to ex... See more
I bought 3 vouchers in March, 1 hot stone massage deal for my girlfriend at I love Nails, which she absolutely loved, a steak meal at Steak and Cherry on Sauchihall Street which was amazing and I have... See more
Ivr had ond vendor contact me to say NCrowd hasnt paid them snd therefore they cannog provide goods, Boomstreet as they are now calling themselves said they would refund - nope! I had another two outs... See more
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Absolute con - will never use Ncrowd again
I purchased a Cafe des Amis voucher (2 course meal and a bottle of wine for 2) on 1st January 2015. I called Cafe des Amis on 29th January to book the meal and was informed that they are no longer accepting third party vouchers and haven't done for "a couple of months" which is interesting/a blatant lie given the purchase date of my voucher. I immediately contacted Ncrowd and was informed that I could only receive store credit. I then replied saying I wanted a full refund (as I have received from Groupon in the same circumstances several times in the past) and have just received an email quoting their T&Cs with a quite frankly insulting automated sign off "Have a great day!" and "Happy Holidays" again saying I can't have a refund. It's February.
I copied the email trail into Carl having seen his email address on here and have heard nothing.
2 February 2015
Unprompted review
Reply from Ncrowd
Hi Andrea, It was a pleasure speaking with you earlier this month. If there's anything else I can do to assist, please don't hesitate to contact me. Thank you!
Buy voucher, don't get service, don't get refund!
Purchased a voucher for an mot and service 1/1/2015.
Tried to call the garage on the 5/6/7/8. Phone number on voucher cut off! Looked up garage website for number and email. Also cut off! Visited garage, closed!
Beginning to think I had been ripped off.
Had no choice but to take car to reputable garage, nothing to do with Ncrowd.
Contacted ncrowd to inform them and request refund. The responds was.....
Ignore me......had to repeatedly send emails
Tell me that they would contact trader.........they must have phycic powered!
Failed to refund my money.........I had warned them that I would raise this with visa as disputed transaction. Let's see if they find that so easy to ignore!
They seem to have no understanding of customer concern.
I would recommend any complaints be directed to your credit card company as they seem to have an atitude of contempt for customers. They may not find it funny dealing with Visa, MasterCard and others if they suspend them!
RESULT...!!!!!
After the responce from this site I was contacted by them and my money was refunded. It was just a shame that it took so long and that I had to go through this site to get a responce and result.
I spent a life in sales and taught that one happy customer tells one person, one unhappy customer tells six others.
With social network six becomes six million!!!!!
22 January 2015
Unprompted review
Reply from Ncrowd
Hi Derek, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
Digital DVR dashcam. buyer beware
Supposed delivery 2-4wks, then changes to 4-6weeks, 9 weeks later and several emails and non existent tracking number , now told item didnt make it through customs. And has bern reposted. Unlikely this is true. Still asking for refund and being ignored very very poor customer service from help@ncrowd
13 January 2015
Unprompted review
Reply from Ncrowd
Hi Debbie, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
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