NC モバイル Reviews 

765
•
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

They listed a black Galaxy S24 Ultra in 'A' condition. So I placed the order. After 2 days I got an email saying they don't have it. So either I can get a refund or yellow (not black as I ordered) col... See more

Rated 4 out of 5 stars

so happy i bought it.. it doesn't take too much time to set up my phone.. but my problem is the option on the answering voice call it only speak Korean language that can't turn to English or Japanese... See more

Company replied

Rated 5 out of 5 stars

I researched NC Mobile and was a little worried at first that the product may not be genuine. However, the product I ordered (Samsung Galaxy S24 Ultra) was delivered very quickly, and in perfect condi... See more

Company replied

Rated 5 out of 5 stars

The shipment and delivery was fast. I received the item without any hassles and the item was in perfect condition. In addition, there were 3 gifts (a ring holder, a 5W wireless charger, and a transpar... See more

Company replied

Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store
  4. Electronics Store
  5. Online Marketplace
  6. Phone and Internet Service

Written by the company

弊社は韓国版スマホ専門店で日本のお客様に日本最安値価格でSIMフリーのスマホを提供します。 インスタグラム(Instagram) : @ncmb_official


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

765 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(765)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

BE CAREFUL!!!

- It is connected to Paidy, so I got assured that it is safe to purchase here.
- The order process was easy and quick but they do not give much information like expected date of delivery.
- After 2 working days, my order was shipped and I received an email with the tracking number. I was constantly checking on the tracker and I got worried when the shipment has been in the customs clearance for more than 3 days.
- If I hadn't sent an email to the shipper I wouldn't know that it got stuck there, no idea why. They are responsive in the email but they do not give proper updates to the customers which is really annoying. -- - After almost 3 weeks, they offered to cancel my order so that I could order a new one for the same price, and they guaranteed it will arrive faster. They said they have confirmed that new shipments were able to get delivered to Japan within 2-3 days.
- I find it really odd that the new shipments went through customs easily while old shipments couldnt. I asked, and they answered that my order was shipped through a new courier thus the reason why it is taking so long to be cleared, and that new shipments are through their original courier.
- At first, I didn't agree because the item that I ordered (Samsung S24 Ultra 256GB, Yellow worth 145,000 JPY) was already sold out. When they guaranteed that when they cancel, I would be able to order again for the same price.
- When I finally agreed to that, they canceled and I was surprised that the same unit was in stock : 1 unit left.
- Good thing my order didn't push through, and I did not pay anything yet.
If you are thinking of ordering here because it's cheaper, THINK AGAIN

13 August 2024
Rated 5 out of 5 stars

Great company - I would recommend.

The purchasing process was super easy. My phone was also delivered to Japan safely and quickly, with everything working and in excellent condition. I would definitely recommend NC Mobile to others.

18 July 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Better than expected!

I researched NC Mobile and was a little worried at first that the product may not be genuine. However, the product I ordered (Samsung Galaxy S24 Ultra) was delivered very quickly, and in perfect condition in an unopened box. Not only that, but some free gifts (multi charger cable, gel phone case and magnetic ring) were included. Thank you very much for your service!

15 July 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

3rd time purchasing phone to NC Mobile

3rd time purchasing phone to NC Mobile. Never failed to amazed me. Fron shipment to freebies. Thank you so much

2 July 2024
Unprompted review
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Got it 2 days after I ordered. They'd have freebies included
Thank you.

8 May 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Great Service

Great Service super Fast Delivery, Keep it up guys

12 April 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Authentic Product, Excellent Service, Fast Delivery

I bought a S24 Ultra. The product is authentic and I received it in 3 days! The customer service is also excellent. They included some acccesories also. Really satisfied. Highly recommended.

19 March 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

NC Mobile has GREAT Costumer Service

NC Mobile has great costumer service. They get back to you right away and are very knowledgeable and upfront about anything you ask them. They also have great genuine Samsung products straight from South Korea. Additionally, they also provide a one year warranty on their new products. I just purchased a Samsung Galaxy Fold 5 in March 2024. It came to my house in only 2 days and they included a free case and other accessories. I would definitely recommend this company and look forward to ordering from them in the future.

5 March 2024
NC モバイル logo

Reply from NC モバイル


Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Samsung galaxy s24 ultra

This is my first purchase of a mobile phone over the internet. It's expensive price makes me have many concerns about the store. But I talked to him and ordered on Tuesday. They informed me that I would receive the product by Friday. And yes, I really got it today. It was very fast even though it was shipped from Korea. He gave me some extras too. I am very impressed Thank you for being a good store.

9 February 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 4 out of 5 stars

Good service

I bought S24ultra from here, and received it on 8th Feb. I wouldn't hesitate to buy something again because the service is good.

5 February 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Very Fast and Recommended

My galaxy watch delivered very fast, less than 48 hours. I got the cheapest price in Japan for Galaxy watch 6 at this time. Thank you so much.

5 February 2024
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Excellent service

Excellent service. The phone arrived on time and without any issues. Will definitely purchase again from the NC Mobile store.

19 October 2023
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

Rated 5 out of 5 stars

Excellent service

Excellent service. Product as expected with very fast shipping from within Japan.

19 September 2023
NC モバイル logo

Reply from NC モバイル

Thank you for purchasing the product
We hope to see you again
Thank you so much!

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