NCF LIVING - Uddingston Reviews 494

TrustScore 5 out of 5

4.8

Unit 2, Birkenshaw Retail Park, G71 5PR Uddingston, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Susan and her manager at the Uddingston store were excellent when buying our bed. They helped us out a great deal and were very friendly and efficient whilst not giving a sales pitch and allowing u... See more

Company replied

Rated 5 out of 5 stars

Susan @uddingston was superb in helping us buy a new mattress/bed frame. Talked us through the process of getting delivery sorted as we’re in the process of moving at same time.

Company replied

Rated 5 out of 5 stars

Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more

Company replied

Rated 5 out of 5 stars

Went into your uddingston store with no intend to buy anything, Csilla made us feel very welcome even though she knew that we were not able to buy anything. She gave us all the informations, drew us p... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Mattress Store

About NCF LIVING - Uddingston

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom

  • 0121 356 5698

4.8

Excellent

TrustScore 5 out of 5

494 reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Susan was a great help today very…

Susan was a great help today very friendly and helpful not pushy which I like a lovely store and great choice would definitely recommend a visit to the Uddingston store

16 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We appreciate the warm recommendation, Tommy.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Susan at Uddingston was a great help

Susan at Uddingston was a great help! Would recommend!

16 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're grateful for the lovely feedback about your time with us.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

New Bed Purchase

Great experience from start to finish.Got what we wanted with great advice and assistance.
Sean@Udddingston Great job and good bit of banter.

15 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We'll be sure to pass along the lovely words and hope you enjoy your new bed, Alan.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Fab quick great info

Fab quick great info

Bradley @uddingston

15 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Thank you for the lovely review, Stephanie.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Sean in uddingston was very helpful

Sean in uddingston was very helpful. Took his time with us and gave great advice

14 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

It's a pleasure to hear that, Karen.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Susan @ Uddingston

Susan @ Uddingston
Relaxed, friendly and excellent customer service

14 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're very happy to hear that.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great service

We were in the Uddingston store for the 3rd time today. Csilla was great help, she moved the tables around for us so we could choose the right colour. Outstanding customer service

12 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

It's a pleasure to hear that you enjoyed your visit to our Uddingston store, Sarah.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

We were looking for a chair for my dad…

We were looking for a chair for my dad and were helped by Sean in uddingston he was very helpful and not pushu

8 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

That's just what we like to hear, Maureen.

Many thanks,
NCF Living, Marketing Team

Rated 1 out of 5 stars

I ordered a 2 seater couch in…

I ordered a 2 seater couch in October.delivery was Jan 2026. Couch arrived 14. Feb.delivery men where to set up the couch..but couldn't because the wrong adaptor (European plug.no use in GB.company still haven't sorted it.its now mid March and still waiting on a reply to my emails? You can't phone them ?there's no number to. Call ?.the deal was delivery and set up by delivery men.? £90 I paid and they have not kept their side of the deal ??. Give NCF.FURNITURE.UDINGSTON.GLASGOW
..p.s couch needs 2 power points. Came with 1 British plug.and 1 European plug?

14 February 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Hello there, thank you for taking the time to write a review.

We're very sorry to hear about the issues you're facing with your product and that you're having difficulty contacting our customer service team. Please note that you can contact our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase contact on your behalf.

Thank you for your time and understanding.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Uddingston store

Uddingston store. Liam was very helpful getting our new sofa ordered

9 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're very pleased to hear that, Robbie.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Susan was a friendly and knowledgeable…

Susan was a friendly and knowledgeable and was a great help I wasn’t to sure what I was looking for but by listening to my ideas we got a sofa that will be perfect I would recommend going to the Uddingston store

9 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're thrilled to hear that you found what you were looking for with us, Brenda.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Went into the Uddingston store and a…

Went into the Uddingston store and a lovely lady called Susan helped with what sofa would fit in my space and the offers that they had on

9 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're pleased to hear that Susan was able to assist with your sofa search, Gordon.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Csilla in Uddingston

We visited the Uddingston store last week. When we came back, we were assisted by Csilla. She took the time to understand what we were looking for. A great example of how customer service should be. Both Csilla and Bradely were absolutely fantastic

6 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

It's a pleasure to hear about your experience with us - we'll be sure to pass on the kind words to Csilla and Bradley.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Lovely helpful sales assistant Susan…

Lovely helpful sales assistant Susan explained everything and made it very easy for us to choose the right bed and mattress for my daughter

9 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish your daughter all the best with her new bed and mattress!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Sean un Uddingston was very good

Sean in Uddingston was very good. Bought our new bed from him he could answer all our questions and helped us pick a bed suitable for us

8 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're pleased that you found just what you were looking for, Peter.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bought my sister new sofa today with…

Bought my sister new sofa today with the help of Sean in uddingston

6 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish your sister all the best with her new sofa, Catherine.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Liam at the Uddingston store was a…

Liam at the Uddingston store was a great salesperson he was very attentive without being too pushy although we did end up over our budget by £1000.00 and bought a care plan, however we are delighted with choice and look forward to delivery.
He was very informative and patient explaining all suites perfectly.

5 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish you all the best with your purchase and thank you kindly for this review, Jackie.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great experience

Susan was so helpful to us in choosing our suite. Excellent service.

3 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're grateful for the kind review, Fiona.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bought our new bed from the Uddingston…

Bought our new bed from the Uddingston store. Liam was if great assistance in helping us choose what was right for us

2 March 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We hope you enjoy your new bed and are happy that you enjoyed your time with us.

Many thanks,
NCF Living, Marketing Team

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