Ive had a fatty liver for years. My wife bought Natures Finest Bio Detox and Liver cleanse as we heard it was good, been taking it now for about 6 months and when I had my last liver function test my... See more
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I ordered two items 9 days ago and paid online. I received a confirmation right away, followed by another encouraging email two days later. Nothing since then. It's a joke - my orders from China arr... See more
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As my order still wasn't delivered (within 2 1/2 weeks) I reached out to the customer service by email. They immediately responded and were very friendly and helpful. There appeared to be a delivery d... See more
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I was skeptical about this type of products. However, recently I received NIGHT FATBURN as a gift and after noticing the first small effects, I ordered a large set. I do not yet have a formed opinion... See more
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Company details
Written by the company
We are all about healthy and nutritious products! "The best functional superfoods, improves your health and well-being." A plant-based, organic food production company. We believe in the RAW and ORGANIC quality with highest nutrition integrity. Our commitment to sustainability means we strive to provide the most economic and eco-friendly products possible. We work with the largest environmental network in Europe called Friends of the Earth and support them with donations to fight the environmental and social issues. Nature's finest product portfolio covers over 300 products targeting key product lines: - Vegan proteins - Rice Drink powders - Functional Breakfast Cereals - Superfoods - Functional foods - Herbal Drinks - Peanut Butters - Essential Vitamins & Minerals
Contact info
Obrtniska ulica 4, 1292, Ig, Slovenia
- +38615653040
- info@nutrisslim.com
- naturesfinest.eu
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Replied to 95% of negative reviews
Typically replies within 1 week
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I am so disappointed.
I am so disappointed with their service. I was a loyal customer but 2 times my package dont delivered. I was waiting for whole month, called them many times they always give same answer tried to be sweet but it just bullshit. They said email to the office. They give me sorry we cant help you very unprofessional . It was big package worth €200 and they dont even want to help me to find it. They never give track and trace email either. It super annoying all the people work there. Just pretending to be nice but THEY ARE REALLY SUCK! And CAN NOT BE TRUSTED!!!! DONT BUY FROM THEM!!!!

Reply from Nature's finest
My hair has grown 5cm in 2 months
My hair has grown 5cm in 2 months. Great

Reply from Nature's finest
Just opened the tin and it's only half…
Just opened the tin and it's only half full, £25 for half a tin is a tip off....even if it works for this I won't buy anymore and it tastes disgusting

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Delivery nightmare
This is the 2nd time I have ordered from this company and it is an absolute nightmare either delivery. Both times my shipping address has come through incorrect even though I have screenshot it was inputted twice so twice I have received my goods and twice I am still waiting for a refund. Out of pocket and no goods. Get no where on email only to be told I can track the package which is no good when I already know it is going to an incorrect address.

Reply from Nature's finest
I've been drinking it for 3 days
I've been drinking it for 3 days, it's simply amazing ❤. It's already started working, I feel mentally refreshed. In fact, the frequency of my coffee consumption has also decreased. I can only recommend it. Then we'll see what happens to my belly fat... I'm looking forward to it. I'm only giving it 4 stars because I haven't had 50 days to give a full opinion yet.

Reply from Nature's finest
**DO NOT ORDER FROM THIS STORE**
**DO NOT ORDER FROM THIS STORE**
I paid extra for my purchase to be delivered fast but 15 days later, the tracking still not showing on the GLS website.

Reply from Nature's finest
Product was expensive and had…
Product was expensive and had absolutely no effect, the final email I sent is shwn below. started the course in Jan 2025, terrible product poor customer service as shown below
Thanks for the response
For your information, my diet and exercise regime are excellent and I pride myself on that, I have a daily caloric deficit and measure and weigh all my food, keeping records of calories in/burned, protein and carbs..
The advised duration of the course of treatment is 3 x 28 days which = 84 days. Therefore the logic of returning something that has been used just doesn't make sense and isn't practical, how can you return something you have used. Furthermore, you are contradicting yourself in your response by saying "it is best to consume the product for at least two months" which is 60 days. As a business you can't have it this ambiguous, it seems to me that you are weighting everything in such a way that you are only concerned with the business and that consumer rights are being totally disregarded
The statement and of the option to return after 60 days would only be practicable if the purchaser had an allergic or dietary reaction to the products. In the instance where the product offered nothing more than a possible placebo effect, the 60 day option is a total waste of time and is nothing more than a sales pitch to give that extra degree of comfort to potential purchasers.
As a consumer I have the right to be provided with the product I have purchased, and that the said product provides the outcomes or completes the task as advertised. (Consumer rights legislation 2015) This most definitely is not the case with the Nature's finest products I received. I don't know whether this was a bad batch or it's nothing more than a flavoured powder with Psyllium added in as a thickener, what I do know is it doesn't work.
I feel extremely strongly when the people (me in this instance) are being taken advantage of because they are trying to keep fit and healthy.
I will await a more satisfactory response, before I take this matter further. If I receive another unclear, vague and ambiguous response, I will be forwarding all the product details, website information and emails to the Trading Standards for them to investigate and deal with as they see fit.
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Following the response on TP from NF, I did reach out to them again, which was a total waste of time. For completeness I'm showing my final email response.
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Good morning and thank you for your email,
As you'll be fully aware, I have stated in previous correspondence that I have used the product and disposed of the containers. Therefore, you're asking me to do something (return for refund) that is not possible, If this is the company approach and £80 is more important than customer service and satisfaction, then sobeit.
To avoid confusion allow me to backtrack a little. After stating all the facts in an initial email, (which I then posted on Trustpilot as no response was recieved) I was asked in the Trustpilot response to reach out to Nature's finest to resolve the issue, which I did. Only to be sent yet another email that has done nothing more than repeat the company's 60 day return policy, which is clearly not applicable in this case.
The sole purpose of the initial email (prior to uploading to Trustpilot) was about understanding why I did not get the quality of product I expected, along with some results, no matter how subtle those results may have been. Or having someone explain in detail that the product does not work in most cases, which is what I am gleaning from the limited answers I have received to date.
I will respond on Trustpilot in due course, where I will be honest, open and frank, maybe a lesson in there for Nature's finest.
Then we can leave it to prospective customers to form their own opinion before they decide to purchase, or not, from Nature's finest. My message to anyone who is thinking of purchasing from Nature's Finest is look elsewhere.
For me this was an all round bad experience and a total waste of hard earned money and latterly time..
Regards

Reply from Nature's finest
I am very satisfied with the products…
I am very satisfied with the products and the purchase. I recommend it to everyone. Thank you very much!

Reply from Nature's finest
I just want to know
I just want to know, when it's the best time to drink Detox Belly Burn. ?

Reply from Nature's finest
I am still waiting for a refund after 28 days...
I returned the goods on January 30th. The goods were received by Nature's Finest on January 31st according to Anpost tracking system. On February 18th I sent them the Anpost tracking number as requested. On February 20th I was then asked to provide proof of this tracking number receipt which I did. On February 24th I was then told to wait for the next steps. I should not have to wait any longer! They issued a refund request number, which is 8936419 on January 30th but I am now being informed by Nature's Finest (see their reply below) that I have not been in touch with them about returns and refund. This is a lie! Their reply is a proof of their disingenuous behaviour as I have email correspondence to prove the contrary. I have just taken a photograph of their reply as I will have no choice but to claim a charge back from my bank and report it to the European Consumer Protection scheme No company selling online should abuse the trust of its clients.

Reply from Nature's finest
SCAM - I made an order
I made an order... no confirmation e-mail... no phone number I can call... but I payed... I think this website is a scam!

Reply from Nature's finest
Night FatBurn Extreme …
Taking Night FatBurn Extreme now for more than 3 weeks and been very careful with what I eat during the day and managed to put on 5 pounds rather than lose weight. Waste of money. And before nature's finest reply about the "full refund within 60 day" it's lies as in the small print you are out the money for the postage on both purchases and returns.

Reply from Nature's finest
I’m my opinion they deserve an award
I’m my opinion they deserve an award. The products actually work and the double added bonus is that they’re natural and a very reasonable price. They have regular offers on and give regular discount codes to members. I’m so happy I discovered them and the products are a major part of my weight loss/health journey. I’m a regular customer and plan to stay one.

Reply from Nature's finest
Metabolism Booster fully satisfaction
Metabolism Booster is the first product really has 100/100 result for me. After trying many others this is the only one giving me satisfaction.

Reply from Nature's finest
Well I don't think the product works I…
Well I don't think the product works I got a mix off them and been using them now for a week and my body feels the same have I got to wait longer for the effects off them to work or are they just fake

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Reply from Nature's finest
I'm glad and I don't regret that I was…
I'm glad and I don't regret that I was able to try the products, I'm extremely satisfied and I'll definitely stick with it, I highly recommend it ☺️

Reply from Nature's finest
Great products
Great products , liver cleanse is the best product !

Reply from Nature's finest
Scam.there is no evidence that this…
Scam.there is no evidence that this stuff works..dont waste your money

Reply from Nature's finest
Naturest finest has exellent products
Naturest finest is trustful, innovative and customer oriented company with extraordinary products. I am using golden collagen, Liver cleanse and vitamin products for many years. Great results

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