NaturePacUK Reviews 

290
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

NaturePacUK is a fantastic company offering eco-friendly packaging solutions. Their products are sturdy, affordable, and environmentally friendly. Delivery is always quick and reliable, and their cust... See more

Company replied

Rated 5 out of 5 stars

Excellent company offering top quality eco friendly packaging at an affordable price. Ordered some platters and 2-ply bags and was pleasantly surprised at how sturdy they were. Delivery was quick and... See more

Rated 5 out of 5 stars

Easy to use website. All items were in stock. Confirmation / Notification emails to keep me up to date with the order process. Very quick delivery. All items arrived as expected. Follow up email... See more

Rated 5 out of 5 stars

I initially purchased 100 cupcake boxes which I found at a really reasonable price and I even found that they were compostable which was really exciting. The boxes were for a charity fundraiser but un... See more

Company details

  1. Packaging Supply Store

Information provided by various external sources

A complete compostable range for all your food-to-go packaging requriements.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

290 reviews

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4.5

All reviews

(290)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Really professional company, super quick delivery and I’m very happy with the product, will be using this company over and over again!

2 March 2021
Rated 5 out of 5 stars

Our first deliveries

We have now had two recent orders and in both cases it was easy to order and quickly dispatched. The product was exactly as described and the quality was excellent.

26 February 2021
Rated 5 out of 5 stars

Very good service and very prompt and…

Very good service and very prompt and reliable. I can’t fault this company. I have always ordered my grazing boxes from them and delivery is very quick and they are very helpful. I had a problem with my delivery with one unit missing and they have sorted it straight away and sent them to me the next day.

24 February 2021
Rated 2 out of 5 stars

This was a waste of time and money

This was a good product but the cost of the sample was ludicrous. I only received one item in the sample which is not enough to test it under different uses and therefore I cannot choose to use your product. If you want my business try not ripping me off first.

21 January 2021
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Reply from NaturePacUK

Hi Anna, I am sorry you feel this way. There should have been a flyer in with your sample with a discount code to recover the cost of the sample if you were to go ahead and place an order. I have just emailed you to discuss this further.

Rated 5 out of 5 stars

I have been using NaturePac now for the…

I have been using NaturePac now for the past 12 months and have found the whole experience dealing with this company very good. Everything works just as you expect - the website is easy to navigate and well thought out and everything has arrived as ordered and expected.

21 January 2021
Rated 5 out of 5 stars

Quick response

Thankyou for a speedy refund after me returning the wrong sized boxes. Also for getting my order of the correct sized boxes out to me so quickly

21 January 2021
Rated 2 out of 5 stars

im a new business who specialises in…eco friendly food products

im a new business who specialises in eco friendly products - i have placed a order with you for some boxes and will carry on to do so on a monthly subscription - couldnt see anywhere to sign up for this?
also i tried to get some other samples to see if i can use them for other products and you charge £12 delivery!? why wasnt there an option to put it in the basket with the stuff i was paying for?

14 January 2021
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Reply from NaturePacUK

Hi Emily, Thank you for your feedback. Unfortunately we do not offer a subscription service at the moment, but it is something we are looking into.

As for the samples, we know there was an issue with ordering samples. As of the beginning of this month, we now have a new app on the website which enables you to add samples more easily. This app enables to you add them to your main order. Alternatively, please feel free to add the samples you would like in the Notes section during the checkout process.

Best regards

James Turton
Operations Director

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