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Native Smokes 4 Less Reviews 579

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and authenticity of the products, often highlighting the excellent selection available. Many people appreciate the seamless online ordering process and the swift delivery service, noting that orders arrive promptly and are well-packaged. The customer service receives frequent commendation for being responsive, helpful, and dedicated to customer satisfaction, with many reviewers highlighting outstanding assistance from staff members. However, some customers experienced issues with their orders, such as missing items or incorrect products. A few people also noted slower than expected delivery times, even to major urban centers, and occasional problems with tracking information not updating correctly.

What people talk about most

Product

Customers consistently express satisfaction with the product quality and variety. Many reviewers highlight... See more

Order

Consumers generally express high satisfaction with the ordering process. Many reviewers highlight the fast... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Native... See more

Rated 5 out of 5 stars

Good quality , fast shipping. Have been ordering for years . On the odd occasion there was in issue of something missing , twice, in approximately 2 years of ordering, but still giving 5 stars becau... See more

Rated 5 out of 5 stars

Great Service. Good, authentic products. Online chat with customer service is immediate and responsive. They took care of everything on the spot. I had a minor issue with shipping and they not only fi... See more

Rated 5 out of 5 stars

I'm blown away by the exceptional customer service from NS4L! They keep you updated every step of the way, from order receipt to delivery, with clear tracking info. When I had a minor issue, they reso... See more

Company details

Written by the company

Native Smokes 4 Less is Canada's #1 online tobacco superstore, offering 500+ products including cigarettes, cigarillos, authentic nicotine pouches, chew, dipping tobacco and vapes, all tax-free. We proudly prioritize First Nations brands and ship express coast-to-coast across Canada with multiple shipping carriers, and are known to have the fastest shipping times in the industry. With 18-hour daily customer support, real-time order tracking, and a 100% satisfaction guarantee, we've built a loyal community of thousands of Canadian customers who trust us for quality products and unmatched service. Thanks for supporting our family run business!

Contact info

4.9

Excellent

TrustScore 5 out of 5

579 reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best staff!

The staff are always most helpful and a pleasure to deal with should you have any concerns, been with them a couple years now and Nikki is the best!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer from this company

First time buyer from this company, was very satisfied with the service and quality of the product...though there was doubts of course but the outcome was superb.
Thank you

21 October 2025
Unprompted review
Rated 5 out of 5 stars

There was a mix up with my order as it…

There was a mix up with my order as it was a bigger size order than usual. I reached out to them and their team Niimi, Fin and Nikki were shockingly quick with their reply. I was also down with the rona, so I wasn't able to respond as fast as I would have liked to, however, what I was really impressed by was how they would be doing follow ups, which made me appreciate them even more. These guys and gals are my definite go to!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

It was a great experience from NS4L

It was a great experience from NS4L, the shippment was finished within one day and I got the full box high class of goods with excellent package. will come back soon again and recommend to others.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Legit website, fast shipping…

Yeah this website is legit if you were wondering. Ordered some NYKD pouches and they shipped in about 3-4 days after ordering. Totally worth it. Just put in another order.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Best smoke shop all around - can’t be beat!

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Nativesmokes4less using an alternate carrier! This is my go-to smoke shop now :)

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I’m a very skeptical person and leery…

I’m a very skeptical person and leery of scams. I was hesitant to give these folks a shot, but very glad I did. I’ve ordered twice and both times have been great! Deliveries arrived in a week without any issues.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Best deal in town!

I ordered one each of four diff brands, to sample them. I had smoked native cigarettes 40 years ago and they made my throat sore.
What a difference! I am on pack three and no throat problems!
They came fast, a couple of days.
The price certainly can't be beat, half price for me here in Ontario!!
I will be ordering a carton of my favourite, BB light.

25 October 2025
Unprompted review

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