Excellent job The team are very friendly , very clear on explaining what was going to happen and what to expect and completed the job within a given time.
Company replied
Location
Switch locationUnit 5 Mayfield Trade Centre, Acre Road, RG2 0RJ Reading, Berkshire, GB
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I rang the Reading branch yesterday (29/05/26) as I was having an issue with my rearview mirror becoming unattached from my windscreen. They advised to come in and they would take a look. I made my wa... See more
Company replied
Wouldn’t use again. The new windscreen doesn’t leak but the quality of the workmanship was poor. Ample glue left all around the windscreen and on the bonnet which I’ve since removed. The frit isn’t l... See more
Company replied
Great job, didn't have to wait very long for the appointment considering other companies were telling me weeks. Very happy, will definitely use again
Company replied
Company details
About National Windscreens - Reading
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 5 Mayfield Trade Centre, Acre Road, RG2 0RJ, Reading, Berkshire, United Kingdom
- 0118-336-0067
4.8
Excellent
609 reviews
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Did the job on time and no mess .Very…
Did the job on time and no mess .Very happy all round.Great service.
24 June 2026
Reply from National Windscreens - Reading
We're so glad we could complete the job efficiently and neatly for you. We appreciate your kind words about our service!
Excellent job
Excellent job
The team are very friendly , very clear on explaining what was going to happen and what to expect and completed the job within a given time.
19 June 2026
Reply from National Windscreens - Reading
We're so pleased you found our team friendly and clear in their explanations, and that the job was completed within the given timeframe. Thank you for your excellent feedback!
Professional and Friendly
Quick, polite, efficient, professional, skilled and friendly. What's more to like?
8 June 2026
Reply from National Windscreens - Reading
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Reading
We are so glad you enjoyed our service. Thank you for your kind words and positive feedback.
Reply from National Windscreens - Reading
We're so pleased you received excellent service. Thank you for your feedback.
Reply from National Windscreens - Reading
We're glad our service was professional, fast, and reliable. Thank you!
Disappointing
Wouldn’t use again.
The new windscreen doesn’t leak but the quality of the workmanship was poor. Ample glue left all around the windscreen and on the bonnet which I’ve since removed. The frit isn’t lined up with the vin plate very well, the main windscreen wiper was put back on out of alignment and smacked the scuttle plate on every swing. A dash fixture was broken (small) but nevertheless.
16 June 2026
Reply from National Windscreens - Reading
We are truly sorry to hear about the issues with the windscreen installation, including the excess glue, misaligned frit, wiper problem, and broken dash fixture. We appreciate you bringing these concerns to our attention.
Bill
Friendly. Very helpful. And very efficient. I would use them again. And have you’d some of my friends already.
11 June 2026
Reply from National Windscreens - Reading
We're so glad to hear you found our team friendly, helpful, and efficient! Thank you for recommending us.
Reply from National Windscreens - Reading
We're glad our staff was helpful. Thank you for your kind words.
Positive experience with the Reading…
Positive experience with the Reading branch with replacement glass. Robbie also booked in and repaired on second vehicle a few days later which was extremely helpful & appreciated.
8 June 2026
Reply from National Windscreens - Reading
We appreciate your positive feedback! We're glad we could assist with both vehicles, providing helpful and appreciated service.
Reply from National Windscreens - Reading
We appreciate your kind words.
Reply from National Windscreens - Reading
We are glad you enjoyed your experience. Thank you for your positive feedback.
Really impressed with these guys
Really impressed with these guys, easy to book and arrange for windscreen replacement. Took alot less time then I thought and kept up to date throughout.
Would recommend.
4 June 2026
Reply from National Windscreens - Reading
We're so pleased you found booking easy and appreciated the quick, updated service for your windscreen replacement. Thank you for your recommendation!
Great job replacing windscreen
Great job, didn't have to wait very long for the appointment considering other companies were telling me weeks. Very happy, will definitely use again
9 June 2026
Reply from National Windscreens - Reading
We appreciate your positive feedback! We're happy to hear you received great service and didn't have to wait long. We look forward to assisting you again.
Reply from National Windscreens - Reading
We are glad you had a great experience. Thank you for your kind words!
Excellent service all the staff or so…
Excellent service all the staff or so friendly and welcoming. Quick service done in a few hours. Very pleased
1 June 2026
Reply from National Windscreens - Reading
We're delighted to hear you received excellent, quick service and found our staff friendly and welcoming. Thank you for your kind feedback!
Super fast service and helpful staff
5 June 2026
Reply from National Windscreens - Reading
We're so pleased you had a positive experience with our quick service and helpful staff. Thank you!
Great job guys thank you
I was very happy with the service. They’ve made sure that my vehicle was done as soon as they can. I was also able to work from their waiting area which was very useful.
3 June 2026
Reply from National Windscreens - Reading
We're happy to hear you were pleased with our service and that your vehicle was completed promptly. We're also glad our waiting area was useful for your work. Thank you for your positive feedback.
Easy
Easy to book and very clear appointment system. Friendly staff who did the job in good time
3 June 2026
Reply from National Windscreens - Reading
We're so glad you found our booking and appointment system clear, and our staff friendly and efficient. Thank you!
Reply from National Windscreens - Reading
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
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