National Windscreens - Milton Keynes Reviews 

627
TrustScore 4.5 out of 5

4.3

94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB


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Rated 5 out of 5 stars

I am very happy with my windscreen replacement. The team did a fantastic job right outside my house, which made the whole process super convenient. Highly recommended!

Company replied

Rated 5 out of 5 stars

Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... See more

Company replied

Rated 4 out of 5 stars

Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... See more

Company replied

Rated 5 out of 5 stars

Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... See more

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Glass Shop
  3. Auto Repair Shop

About National Windscreens - Milton Keynes

Written by the company

We are here to help.

National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.

Treating Customers Fairly

Protecting the interests of our customers at every stage.

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.

Contact Centre Employees

Putting safety first

Our promise to customers

We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.

ADAS Car

National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.

Contact us

National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.

We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.

We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.

National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.


Contact info

  • 94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, United Kingdom

  • 01908-465-143

4.3

Excellent

TrustScore 4.5 out of 5

627 reviews

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4.3

All reviews

(627)

21,709 reviews in the last 12 months

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Rated 4 out of 5 stars

Employees very polite and friendly

Employees very polite and friendly. Felt with me very prompt and finished in very good time

8 April 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate your positive feedback! We are so happy to learn that our employees were polite and friendly and helped you promptly.

Rated 5 out of 5 stars

Extremely efficient and polite fitter…

Extremely efficient and polite fitter job was over and done in 45 mins

7 April 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We are happy to hear that our fitter was efficient and polite and completed the job quickly. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

They did a great job

They did a great job. Ordered the glass I needed. Replaced efficiently.

10 April 2026
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Reply from National Windscreens - Milton Keynes

We're delighted to hear that we ordered the glass you needed and replaced it efficiently. Thank you for your positive feedback!

Rated 5 out of 5 stars

Top quality service

Good communication to set up appointment.
Easy to find in a modern industrial unit and convenient drop off.
Prompt fitting of replacement windscreen which was perfect and car interior was immaculate.
Texted as soon as ready to pick up and work is guaranteed.
Would certainly recommend.

30 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you sharing your feedback. We're happy to hear that the communication was good and the drop off convenient. It's great to know the windscreen replacement was perfect, the car interior immaculate, and that you were promptly notified when it was ready. Thank you for the recommendation!

Rated 5 out of 5 stars

Amazing

Amazing, easy to talk to, got it done in 4 hours! Told me that B4 I left the car at 1 got back at 5 gave me my keys and left. Thank you

25 March 2026
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Reply from National Windscreens - Milton Keynes

We're happy to hear that you had a great experience! We appreciate you mentioning how easy it was to communicate with us and that we completed the work quickly. Thank you!

Rated 5 out of 5 stars

Good communication from fitter with…

Good communication from fitter with prompt service

26 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you sharing that the communication from the fitter was good and the service prompt! We are so happy you were pleased with us.

Rated 4 out of 5 stars

A good quality service

A good quality service, well fitted windscreen.
Let down by my car kay being misplaced though.

26 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We're happy to hear that you were satisfied with the windscreen fitting. We regret to learn about the misplaced car key and any inconvenience caused.

Rated 5 out of 5 stars

Fast and efficient.

18 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

Rated 4 out of 5 stars

Good result second time!

Initial booking was fine but the windscreen wouldn't calibrate so I had to make another 52 mile round trip to have another windscreen fitted.
Apparently this has happened before with my particular make of car so I'm not sure why the 'correct' windscreen wasn't ordered in the first place. It seems they have little say as to which windscreen is ordered.
Having said this the gentleman I dealt with on both occasions was polite, very apologetic & my second windscreen was fitted quickly as a priority.

19 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you taking the time to share your experience. We're sorry the initial windscreen wouldn't calibrate, causing an inconvenience. We'll review why the correct windscreen wasn't ordered initially to prevent this from happening again. We're glad the second fitting was quick and the person you dealt with was helpful.

Rated 5 out of 5 stars

Great Service

Considering they allotted 4hrs for the replacement, it was done within 2. Very friendly staff, and facilities on site.

21 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We're happy to hear that the replacement was completed quickly and that you found our staff and facilities to be satisfactory. Thank you for your positive feedback!

Rated 5 out of 5 stars

Quick service

Quick service

16 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.

Kind regards,
National Windscreens

Rated 5 out of 5 stars

Great Service.

Great Service.

12 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.

Kind regards,
National Windscreens

Rated 5 out of 5 stars

Windscreen replacement

Windscreen replacement
Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Most helpful. An easy process to navigate once I’d spoken to the correct person at the insurance company.
Thank you.

6 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you sharing your experience. We're happy to hear that the windscreen replacement was impressively quick, helpful, and efficient. It's great to know that our staff kept you well informed throughout the process and that you found it easy to navigate.

Rated 3 out of 5 stars

Very friendly staff

Very friendly staff, but did not reattach a piece of trim when car returned.

10 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate your feedback. We regret that the trim was not reattached and will review our processes.

Rated 5 out of 5 stars

The professional attitude of the…

The professional attitude of the technician

4 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you sharing that the technician had a professional attitude! We are so happy you were pleased with us.

Rated 5 out of 5 stars

Ease of booking great communication and…

Ease of booking great communication and information

3 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you sharing that booking was easy and that our communication and information were helpful! We are so happy you were pleased.

Rated 5 out of 5 stars

Brilliant from start to finish

Easy booking, quick service and a great end result 10/10

2 March 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate your positive feedback! We are so happy that the booking was easy, the service was quick, and you received a great end result.

Rated 5 out of 5 stars

Prompt turnout

Prompt turnout . Polite and efficient fitters

23 February 2026
National Windscreens - Milton Keynes logo

Reply from National Windscreens - Milton Keynes

We appreciate you sharing that our fitters were prompt, polite, and efficient! We are so happy you were pleased with us.

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