Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... See more
Company replied
Location
Switch location394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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I was kept up to date with my time slot , very helpful staff regarding re booking when I had enough money to pay my excess as I had spent all the money on a full service and repairs to my car ready... See more
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The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... See more
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Easy on line booking with all payment dealt with by the company and the insurance. Kept advised of arrival time by the repairman. Repaired quickly on the driver. Happy with the quality of the repair.... See more
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Company details
About National Windscreens - Huddersfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, United Kingdom
- 01484-290-098
4.7
Excellent
582 reviews
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Professional service
Professional service, prompt and efficient. A pleasure to deal with and great outcome.
3 August 2026
Reply from National Windscreens - Huddersfield
We're so pleased you found our service professional, prompt, and efficient, and that you had a great outcome. It's wonderful to hear it was a pleasure to deal with us! Thank you for your wonderful feedback.
Reply from National Windscreens - Huddersfield
We're so pleased you experienced great, fast service, found booking very easy, and appreciated our communication. Thank you for your wonderful feedback!
Reply from National Windscreens - Huddersfield
We're so pleased to hear that you experienced great service and found our booking process straightforward. It's wonderful to know you would use us again! Thank you for your kind feedback.
Professional and courteous staff job…
Professional and courteous staff job done quickly and efficiently
21 July 2026
Reply from National Windscreens - Huddersfield
We're so pleased to hear that our staff was professional and courteous, and that the job was done quickly and efficiently. Thank you for your wonderful feedback!
Replacing the windscreen and wipers as…
Replacing the windscreen and wipers as you said you would do
23 July 2026
Reply from National Windscreens - Huddersfield
We're so pleased we were able to replace your windscreen and wipers as promised. Thank you for your kind feedback!
Reply from National Windscreens - Huddersfield
We're so pleased to hear that you found our team to be helpful and friendly. We truly appreciate your kind words and positive feedback.
Very good customer service
Very good customer service. They replaced my window very quickly and they did a great job. I am very happy with the workmanship.
15 July 2026
Reply from National Windscreens - Huddersfield
We're so pleased to hear you received very good customer service and that your window was replaced quickly. It's wonderful that you're happy with the workmanship!
The person that did the screen talked…
The person that did the screen talked me throughout the whole process and put my mind at rest
16 July 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that our team member kept you informed throughout the process and put your mind at ease.
Reply from National Windscreens - Huddersfield
We are so pleased to hear that you had a nice experience and would highly recommend us! We truly appreciate your kind words.
Quick and easy process.
Easy on line booking with all payment dealt with by the company and the insurance. Kept advised of arrival time by the repairman. Repaired quickly on the driver. Happy with the quality of the repair.
13 July 2026
Reply from National Windscreens - Huddersfield
We're so pleased to hear that your online booking was easy and that the payment process was handled smoothly. It's wonderful that you were kept informed of the repairman's arrival and that the repair was completed quickly and to a high quality.
Reply from National Windscreens - Huddersfield
We are so glad to hear that we were able to assist you quickly and effectively. We truly appreciate your positive feedback!
Reply from National Windscreens - Huddersfield
We're so pleased to hear that everything was efficient and went as planned. Thank you for your wonderful feedback!
Quick efficient service
Quick efficient service, very polite team, car returned clean and on time
15 July 2026
Reply from National Windscreens - Huddersfield
We're so pleased you experienced quick, efficient service and found our team polite, and that your car was returned clean and on time. Thank you for your kind feedback!
Absolutely excellent service
Absolutely excellent service. They replaced my windscreen faster than the target time.
10 July 2026
Reply from National Windscreens - Huddersfield
We're so pleased to hear that you received excellent service and that your windscreen was replaced faster than expected. Thank you for your wonderful feedback!
Reply from National Windscreens - Huddersfield
We are so pleased to hear that you experienced such prompt service and that good work was carried out. We truly appreciate your positive feedback!
Very easy to book the appointment
Very easy to book the appointment. Work completed within the timescales.
30 June 2026
Reply from National Windscreens - Huddersfield
We're so pleased you found booking easy and that the work was completed within the expected timeframe. Thank you for your feedback!
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent service from start to finish!
29 June 2026
Reply from National Windscreens - Huddersfield
We're so pleased you received excellent service from beginning to end. Thank you for your feedback!
Easy to report the damage and quick…
Easy to report the damage and quick appointment. Kept up to date at all times and really good repair and explanation of the work done etc
26 June 2026
Reply from National Windscreens - Huddersfield
We're so pleased you found the reporting process easy, the appointment quick, and that you were kept informed throughout. Thank you for your excellent feedback on the repair and explanation of the work!
Very polite young man .Arrived in…
Very polite young man .Arrived in alloted time frame given
26 June 2026
Reply from National Windscreens - Huddersfield
We're so pleased to hear our team member was polite and arrived within the allotted timeframe. Thank you for your feedback!
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