National Nutrition Reviews 

148
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive product selection, exceptionally affordable prices, and very quick shipping times that make regular shopping extremely convenient. People also find the online platform extremely user-friendly and thoroughly appreciate the detailed, helpful information provided regarding various nutritional values. Some reviewers were not happy with online ordering, specifically mentioning that the search function is poorly set up and difficult to navigate properly. A few customers additionally reported receiving disappointing product quality, experiencing unexpected verification requests, or facing minor difficulties completing their online purchases successfully.

What people talk about most

Product

Reviewers highlight positive aspects of product selection, consistently praising the large variety of quality... See more

Price

Reviewers mention positive feedback about price, highlighting unbeatable deals and competitive rates compared... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick and easy... See more

Delivery service

Users describe positive interactions with delivery service, highlighting a strong consensus regarding fast... See more

Website

Clients share positive opinions on website, highlighting the good web layout and user-friendly design.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices on top quality supplements. I started shopping here after I visited the Barrie location a couple of years ago which is a large clean warehouse type facility where you can shop in person.... See more

Rated 5 out of 5 stars

National Nutrition is best for natural supplements, i found them through their catalogue delivered in canada post community mailbox and been using them for over a year now. Great natural products at b... See more

Rated 5 out of 5 stars

I've been ordering supplements and other products from this company for over a decade and they are excellent. Customer service is top tier and they are always happy to help by phone if you have any... See more

Rated 5 out of 5 stars

I have been using National Nutrition for years for all my supplements and natural products. They have an extensive choice and their prices are usually the lowest you will find. Ordering is easy and sh... See more


Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

National Nutrition is an online and retail natural health supplement store providing customers with the best selection on natural health products. We have extremely courteous and knowledgeable staff, a vast selection of products and brands to choose from, excellent customer service, quick deliveries and an award winning retail store.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(148)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great business and staff

Great business and staff
I’ve been ordering from them for years. I pick up my order because I don’t live far but I’ve had things shipped also. Staff are very knowledgeable and always available to answer questions on line,by phone or in person Love the bonus items that come free with certain marketed items and specials !

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Their website has everything that I…

Their website has everything that I used to buy from Amazon Canada.
Prices are lower, mostly. Also has Product Reviews, from purchasers.

* Full Title, too long, lol: Lowest prices, replies to my inquiries, no provincial tax outside Ontario, waived $79 minimum for free shipping because the company only had 60% of my order items in stock. Saving me a lot! Toll-free phone line. Small company in a small town.

** I have a screengrab for proof. How to upload it?

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful, reputable company

They are an excellent company, very competitive in prices and variety. Fast delivery service with no hassle. And if you have to deal with them on phone, they are very kind and courteous!

25 August 2022
Unprompted review
Rated 5 out of 5 stars

I called customer service because I had…

I called customer service because I had difficulty with a discount code. The representative, Melissa, was very helpful and had a welcoming and warm approach. It is great to deal with National Nutrition online. You have a great selection and orders arrive promptly. Your customer service has always been excellent.

25 November 2020
Unprompted review
Rated 5 out of 5 stars

I love this place !

I love this place ! I ordered from their website and it was supposed to arrive May 6 but I was told to expect delays because of Covid-19. I got an email saying that it was delivered today, two days before the suggested delivery date. Thanks :)

4 May 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service & Racial Profiling

People of colour should not support this business. You can get better prices on amazon or at Wholefoods.

While visiting my cottage, I stopped at the store in Orillia and I was appalled at the terrible customer service and racial profiling exhibited by the staff. The store is located in a dark windowless warehouse in the middle of nowhere.

The products are terribly overpriced considering the location and condition of this facility. I am Caucasian and I visited the store with my friend who is a person of colour. The staff treated us like we were going to steel something.

As we were in an aisle comparing the products we were about to purchase, the cashier rudely passes behind us and says, “excuse me” because she wanted to pass. As she passes us she mutters, “thanks for nothing”. We noticed that she then makes a u-turn and goes back to the register.

We realized that the cashier she was looking at us on camera? She was also quite rude when we were paying for our items. It appears that the country folk at this store have never encountered ppl of colour and are clearly racist.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

I just love this store

I just love this store! You can find so many useful products. Now with this corona virus problem, I do my orders on line/phone, free delivery and I just love the freebies they give you. Received a (100 bags) large box of greet tea. Really appreciate their service at these difficult times.
Thank you for you great work!

27 March 2020
Unprompted review
National Nutrition logo

Reply from National Nutrition

Hello Irene,
Thank you for your time & review. We are happy you enjoy your NN experience and are enjoying it online during these times. It's a good time to navigate our new site, there's lots of articles and recipes you can try out too!

https://www.nationalnutrition.ca/articles/healthy-recipes/

Enjoy your Green tea and stay healthy!

Rated 5 out of 5 stars

Great Company, Excellent Prices, Great Customer Service

I have been ordering products from National Nutrition for eight years. They have the lowest prices, great bonuses and excellent customer service. They fulfill and ship your order within a day. Their website has been updated and is easier to use. I highly recommend this online supplier. If you have questions they are happy to answer them. Not like a lot of online retailers that take a day to get back to you, at National Nutrition there is always someone available, either by chat or phone.

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Amazing deals

I love all the freebies they give and their prices are the lowest I've found in Canada. Never had any issues with ordering, would highly recommend

3 January 2017
Unprompted review
Show reviews in all languages. (148 reviews)

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