Great prices on top quality supplements. I started shopping here after I visited the Barrie location a couple of years ago which is a large clean warehouse type facility where you can shop in person.... See more
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National Nutrition is an online and retail natural health supplement store providing customers with the best selection on natural health products. We have extremely courteous and knowledgeable staff, a vast selection of products and brands to choose from, excellent customer service, quick deliveries and an award winning retail store.
Contact info
5 Progress Drive, L3V 0T7, Orillia, Canada
- 800 526 9772
- info@nationalnutrition.ca
- nationalnutrition.ca
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Hasn’t replied to negative reviews
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National Nutrition Blames Customers
I came to Trustpilot to see if there were any other customers who had the same experience as mine with National Nutrition and found there are a few people who said they had items missing in orders received and were then prevented from shopping on the site again. I have shopped with NN for quite a few years, with no issues. However, the last order had a missing item worth around $8 and although I was issued a refund, they have blocked me from the site. They did not advise me of this until I tried to return something from the last order and was told that management would contact me as they could not email the return label. The same day, I tried to purchase just under $100 worth of items and the message came up that I needed to contact Customer Service. I called several times and no one picked up the phone. So, I used Chat and was told that someone would call me back in 5 to 7 minutes. When no one called me half an hour later, I went back to Chat and was told "your account is not active, mgmt. will be contacting you" and then the agent ended the chat. I even emailed the owner and no response. To NN: Stop blaming customers for your mistakes. As well, you have no right to deny a return when your website clearly states that you allow returns within 60 days. You need to honour your return policy, even if you want to prevent a customer from shopping on your site in the future.
Easy finding,lot of informations from…
Easy finding,lot of informations from specialists and from users,who buying for themselfs.
Plus - easy to claim points system.Thanks National Nutrition
Good variety of merchandise and brands…
Good variety of merchandise and brands available.
Pricing generally very good.
Prompt shipping
Love shopping here.
This is such a user-friendly website. I can find anything I need to look up just by putting the item or category into the search bar. There is rarely an issue with products being out-of-stock. The helpful and courteous staff will let you know if an item is on back-order; if that is the case a notice will be posted to let you know when an item is back in stock. Excellent service.
Payless for same product
Lots of product information, lots of choice. Most often less expensive than in organic stores or pharmacies. I've been ordering from National Nutrition for years. Always great service. I've only had to speak to customer service once and it was very good and accommodating.
website is easy to use
website is easy to use. great service if there is a problem. Great product line
easy website to navigate
easy website to navigate, great pricing on almost everything i order at any given time and always securely packed. tha k you!
Great Company
This is an excellent, dependable company. I have been ordering from them for many years - prices are fair, and delivery is quick. The choice of healthcare supplements can't be beat, and it's Canadian!!!!!
I hate those pop-ups that have to be…
I hate those pop-ups that have to be clicked off to continue placing my order. Very annoying. Expecially that one that offers me a discount that I can't use since I have been a customer for over 10 years
Quick reorder of previous order
Quick reorder of previous order. Fast and efficient! Great items! Well done and thanks!
Missing items on my order, told me to go shop elsewhere
I used to purchase from this website all the time. Never had an issue until recently that they started missing items on my orders. Boxes started coming half opened half taped. First order they missed a couple items but I disregarded it because these items didnt cost a lot and mistakes can happen. Then I received another order but this time is was a lot of items they missed and it was worth around $200+ so I reached out and asked for a refund or replacement. They did refund the items they missed but they also closed my account and told me to shop elsewhere. Mind you I had been placing multiple orders for a long time with them and never asked for any refunds. I dont recommend doing business with a company that closes your account for asking for a refund on an issue that is their fault especially after placing many orders with them and supporting them.
I have to appreciate this company.The…
I have to appreciate this company.The customer service and shipping were fantastic.I received my order also a bonus very quick.
Long time Satisfied Customer
I've been a customer for many years and I've always had top service and fast delivery of my supplements.
First time ordering from this company…
First time ordering from this company and was weary as the price and free shipping was far below any other store. Service was amazing, they called to confirm my order and it was shipped out very fast. Will absolutely use them again in the future!
Great company to buy from
Great company to buy from. Great prices, great sales. Great return policy. Very happy with their selection too. And I'm buying from a Canadian company. What's not to love!
Offers an experienced customer service.
This has been my goto store when…
This has been my goto store when looking for near-impossible to find items locally. The ease of navigation of their website is why I send everyone to this website and the fast and accurate delivery is why I return everytime I need something, either for me or my clients. Their prices are way better than any store I would shop at locally.
Easy to find items I wanted and the…
Easy to find items I wanted and the selections available.
Great company for online shopping
I've shopped with National Nutrition for a number of years and they have excellent products and service. I've never had any issue whatsoever. Love these guys!
A happy customer for years!
I have been shopping at National Nutrition for years and have found it to be a reliable and informative site. The chat room or phoning to ask a question is very helpful, whenever I have needed them.
The site is very well organized and easy to use.
I use the AOR products and the True Hope products and the prices are competitive. I like the Canadian product availability, too.
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