Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more
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Review summary
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Recently set up remote credit card processing. Not only was everything completed and working in less than three hours, the support I received from National Bankcard was phenomenal. I don't usually wax... See more
I’ll tell you what at first I was mad and didn’t get the best experience but Angela came in and got things going !!! She got me fixed right up thank you very much Angela !!! Your customer service skil... See more
I am a new customer and Jodie Kitain and Kelly Costantino made it simple for me to switch from Square to National Bankcard. Kelly set up my account with me over the phone and walked me thru the proc... See more
Company details
Information provided by various external sources
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Written by the company
Contact info
538 Broadhollow Rd. Suite 213, 11747, Melville, United States
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
4.8
Excellent
10K reviews
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everything went smoothly
11 June 2026
Greg is awesome and a pleasure to work…
Greg is awesome and a pleasure to work with over the phone and email. Aruba called to help me set up my App and do a sample transaction. Lovely to have her help me as well. Thank you, Robin The Notary
18 June 2026
Exceptional service
The follow up, the continued communication, the level of professionalism, the customer service that I received from everyone was phenomenal.
16 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not able to get none of my questions…
Not able to get none of my questions answered to resolve my issue with this company
12 June 2026
Reply from National Bankcard Inc.
Please accept our sincere apologies for your recent experience with our company. We take your feedback seriously and are committed to addressing the issues you encountered. Unfortunately your account was closed for security risk.
Best experience with Ashley and Andrew
Best experience with Ashley and Andrew. Great team. Service is excellent.
16 June 2026
Teck support and making sure my information was protected
Safety and information was thoroughly effective.
11 June 2026
Swift processing of application to…
Swift processing of application to approval. All phone reps were awesome!
16 June 2026
I had a great experience with National…
I had a great experience with National Bankcard. The process was clear, professional, and easy to understand. Their team explained the options, answered my questions, and made me feel comfortable moving forward. I appreciated the customer service, the communication, and how simple they made everything. I would recommend National Bankcard to any business owner looking for reliable payment processing support.
16 June 2026
I've only just signed with National Bankcard …
I've only just signed with National Bankcard but the whole process has been so smooth. Everyone I've worked with has been very helpful and knowledgeable. Andrew has walked me through the whole process with patience.
15 June 2026
Ashley Duverge and Carlos Jimenez were…
Ashley Duverge and Carlos Jimenez were the BEST!
Right to the point answered all my question very knowledgeable.
15 June 2026
Great experience and friendly service…
Great experience and friendly service representatives that were very helpful and informative.
15 June 2026
Everyone was helpful and made setting…
Everyone was helpful and made setting things easy
Thank you
9 June 2026
Having a dedicated customer service rep…
Having a dedicated customer service rep (Lauren) made all the difference in the world. She helped me resolve a major problem and her concern, follow up and professionalism was greatly appreciated.
10 June 2026
Just excited to have a new form with…
Just excited to have a new form with payment for my customers instead of using unreliable apps that randomly decide to freeze or hold your money for any given reason.
11 June 2026
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