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Naplesboutique Reviews 83

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, often describing them as beautiful and elegant, with many expressing excitement about their upcoming purchases. The website is frequently highlighted for its user-friendliness and ease of navigation, making the ordering process smooth and efficient. People also appreciate the clear communication and swift confirmations received after placing an order. However, some customers also noted issues with the quality of certain items, comparing the material to lower-end retailers. A few reviewers also experienced significant discrepancies between the sizing advertised on the website and the actual fit of the garments, finding them to run much smaller than expected.

What people talk about most

Product

Clients share positive opinions on product. Many customers express excitement about receiving their orders,... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise its ease of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the beautiful, high-quality clothes,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

User experience

People report positive experiences with user experience. Customers consistently praise the website's ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Naplesboutique has beautiful high-quality clothes. Order was easy to place and confirmation back was swift. Looking forward to latest purchase!

Rated 5 out of 5 stars

Loved the look of the dress o line & the fact that the dress & the store both had great reviews was reassuring!

Rated 5 out of 5 stars

Saw this dress and it fit perfectly with what I've been looking for a an upcoming wedding guest with a black tie coastal elegance theme. It's gorgeous and elegant. Delicate and dynamic.

Rated 5 out of 5 stars

I found this site on Facebook. It was a good experience maneuvering around the site, and easy to make the purchase. I can’t wait to get this order for a social and possibly a wedding if the materi... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

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Rated 5 out of 5 stars

It’s my first time ordering from…

It’s my first time ordering from Naplesboutique I am excited for the dress to come in and I plan on wearing it to an upcoming wedding. Crossing my fingers it gets to me in enough time it was just by chance I found this little shop and fell in love with “the one” praying for a speedy process and I will be back for a final dress review.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

This experience was amazing

This experience was amazing. The dress is stunning and I cannot wait to see my package. The confirmation email came so quickly and I cannot wait to receive my package and update my review about how much I love the dress!

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces

Been eyeing to buy from Naples for a few months now, ever since it showed up on my feed. Was able to snag two dresses that went on sale for some weddings coming up. Beautiful pieces and shipped right away!

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From Them!

There is no way the positive reviews so far are real. I ordered a medium, which says 8-10, it's more like a 4. The material is low quality & in no way good enough for a wedding type guest. I'd compare it to buying a dress from Ross or Walmart. Heck, Walmart is better.
They are also giving me the run around trying to do a refund & return. First they said, sure, just send pictures so we know it isn't damaged, then they offer me 125% store credit, then they offered me 10% discount plus 50% discount on a new purchase. We'll see how many times it takes to get return info.

Update: Return info is an insane address in China. Estimated cost was $30-60 to ship back. Not worth the trouble. This must be how they make money. I'll just get an $11 refund on a $60 donation to Goodwill. Ugh.

5 May 2026
Unprompted review

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