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name.com Reviews 4,622

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional approach, often highlighting specific individuals for their exceptional service. The customer service is consistently described as excellent, with many appreciating the quick and efficient resolution of their issues. People also find the overall user experience smooth and the service reliable. However, some people were dissatisfied with the website, reporting it to be slow or buggy, which sometimes prevented them from updating information or completing transactions. A few other people also felt that the email verification system was broken, leading to difficulties in accessing accounts and renewing domains.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Website

Users describe ambiguous interactions with the website. While some consumers praise the website as clean,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as smooth, simple, and easy to... See more

Service

Clients share positive opinions on service, with many praising the fast, reliable, and professional support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more

Company replied

Rated 4 out of 5 stars

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

Company replied

Rated 4 out of 5 stars

It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.

Company replied

Rated 4 out of 5 stars

The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.

Company replied


Company details

  1. DNS Provider
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Company
  6. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Beginner Friendly , Easy to use but Payment is confusing

beginner friendly easy to navigate

but some ui arrangements is quite confusing for example im a beginner and i like it for it is easy to navigate, use or modify but when
getting the free domain the payments layout and arrangement is quite confusing
2 times i got confused because of the position of additional feature is on the right side so its quite confusing if you tell the customer that it is free or this is the price but in the checkout he'll see another button with another price beside it..

27 April 2026
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Reply from name.com

Hello customer, We appreciate you sharing this, as it helps us improve! It’s great that you find the site easy to navigate overall, but we apologize for the confusion during the free domain checkout. We’d love to hear more about your experience at reviews@name.com so we can make things right. -name.com

Rated 5 out of 5 stars

Auto Renewal

I love the autonewal feature. No worries.

27 April 2026
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Reply from name.com

Hi customer, We’re so glad the auto-renewal feature gives you one less thing to worry about. Thanks for the awesome feedback! -name.com

Rated 5 out of 5 stars

I needed help with removing the client…

I needed help with removing the client update prohibiting my email. Anthony was very knowledgeable and helpful. Anthony get a 10/10 from me!!

27 April 2026
Unprompted review
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Reply from name.com

Hello Kennon Johnson, We appreciate the feedback! It’s wonderful to hear that Anthony was able to get that client update sorted out for you so smoothly. Thanks for choosing us! -name.com

Rated 5 out of 5 stars

I hadn't logged into namne.com for…

I hadn't logged into namne.com for nearly a year and had to renew my domain with one day left -- fortunately, the process was easy and straight forward.

20 April 2026
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Reply from name.com

Hello customer, We know how stressful those last-minute renewals can be! It’s great to hear that our platform made it a smooth experience for you after some time away. We appreciate the review! -name.com

Rated 5 out of 5 stars

Smooth process and fair pricing.

Smooth process and fair pricing.

25 April 2026
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Reply from name.com

Hi Roy, Thank you for the feedback! We’re happy to hear you enjoyed the smooth process and found our pricing fair. We appreciate your business! -name.com

Rated 4 out of 5 stars

Nice

Thanks for the update reminder.

25 April 2026
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Reply from name.com

Hi Roizi, Thank you for the review! -name.com

Rated 5 out of 5 stars

Great experience talking to DAYLE

Great experience talking to DAYLE. Was able to help with my concerns.

27 April 2026
Unprompted review
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Reply from name.com

Hello Henry Keys, Thank you for the wonderful feedback! It’s great to know that Dayle provided the help you needed. We appreciate you taking the time to shout him out! -name.com

Rated 5 out of 5 stars

The payment was smooth

The payment was smooth, only request is there are no discount

27 April 2026
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Reply from name.com

Hi customer, Thanks for the feedback! We're glad to hear the payment process was smooth for you. We appreciate the note regarding discounts and will certainly share that with our team as we look for ways to improve our value. Thanks for choosing name.com! -name.com

Rated 5 out of 5 stars

Simple process

Simple process navigating the website to renew my domains

27 April 2026
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Reply from name.com

Hey Mike Lennon, We're so glad to hear that renewing your domains was a breeze. We strive to keep our website as simple and user-friendly as possible. Thanks for the feedback! -name.com

Rated 5 out of 5 stars

Seamless Experience

I love the experience on name.com and the billing was quick and fast no problems occurred.

27 April 2026
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Reply from name.com

Hey customer, Thank you for the review! It’s wonderful to know you had such a smooth experience with our billing system. We appreciate you choosing us for your domain needs! -name.com

Rated 5 out of 5 stars

Fast and hassle free

It was bombaclot

25 April 2026
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Reply from name.com

Hey customer, Our goal is always to keep things fast and hassle-free for you. Thanks for the awesome feedback and for choosing us! -name.com

Rated 4 out of 5 stars

Greats tools for me to using domain and…

Greats tools for me to using domain and application

24 April 2026
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Reply from name.com

Hi customer, We love hearing that our tools are helping you manage your domain and applications effectively! Thank you for sharing your experience with us! -name.com

Rated 5 out of 5 stars

Happy Customer

Anthony was very patient and walked me through the steps I needed with so much care. If I could I’d ask for him everytime. Thank you Anthony!

27 April 2026
Unprompted review
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Reply from name.com

Hey Michelle, Thanks for the 5-star shout-out! Anthony is a valued member of our team, and we’re glad he could walk you through everything so smoothly. We’d love to help you again anytime! -name.com

Rated 3 out of 5 stars

The domain i bought hasn't any id that…

The domain i bought hasn't any id that causes unable to update the domain in cloudflare having the hosting domain and id etc

22 April 2026
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Reply from name.com

Hello, we're sorry to hear you're having trouble connecting your domain to Cloudflare. We aren't quite sure which ID you are referring to and don't see any support requests regarding this, but we would be happy to investigate this for you. Please reach out to our support team directly so we can help get your domain configured correctly. You can chat with us here: https://www.name.com/contact#chat or email reviews@name.com. -name.com

Rated 5 out of 5 stars

Best

it is so good

23 April 2026
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Reply from name.com

Hey customer, Thank you for the 5-stars! -name.com

Rated 5 out of 5 stars

Easy process and great service

Easy process and great service

24 April 2026
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Reply from name.com

Hi Hilal, We’re so glad to hear you had such a seamless experience! Thank you for the review! -name.com

Rated 5 out of 5 stars

Problem resolved

You fixed the problem that I had for a couple of months. I was finally able to make a payment.

25 April 2026
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Reply from name.com

Hi Vicki Isom, We are so happy to hear that! It’s a huge relief to know your payment went through successfully after all that time. Thank you for your patience while we got this sorted out! -name.com

Rated 5 out of 5 stars

Renewal was simple.

26 April 2026
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Reply from name.com

Hi customer, Thanks for the feedback! We know your time is valuable, so we’re thrilled to hear the renewal process was quick and simple for you! -name.com

Rated 5 out of 5 stars

Great User Experience

Really loved how easy it is to setup first time, the UI also easy to navigate, and they also make it easier to verify with Google Console. Great job!

24 April 2026
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Reply from name.com

Hello customer, Thank you for the high praise! We’re thrilled that the setup and UI worked so well for you. It’s great to hear that the Google Console verification saved you some time. -name.com

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