Great food Great service I have been ordering Naked dog for a while and it suits my 2Westies who have different requirements. Recently had an uncharacteristic problem with a delivery over bank holi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Easy online ordering, amendment to shipping dates of subscribe & save orders. Prompt delivery, well packaged. We started with Naked Pup for our Golden Retriever puppy and have now progressed to Nak... See more
Responsive and effective customer service, any issues dealt with promptly. Harry loves his raw food, the quality is spot on. NAKED DOG please consider a different delivery partner, DPD letting... See more
Excellent service as always. Keeps me informed when repeat order is due, when dispatched and delivery company also keeps me informed when thay have the package and the one hour delivery slot includi... See more
Company details
Written by the company
High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.
Contact info
Grove Lane, Elmswell, IP30 9HN, Bury St Edmunds, United Kingdom
- 01359 242500
- info@nakeddog.co.uk
- nakeddog.co.uk
4.7
Excellent
141 reviews
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My dogs absolutely love these raw foods
My dogs absolutely love these raw foods
It’s very reasonably priced and delivery is always really quick
I’ve been using naked dog for 7 months now and it will always be my go to
25 May 2025
Favourite dog food bar none
Favourite dog food bar none, easy ordering and delivery and my dog is thriving on it, would highly recommend
12 May 2025
Unprompted review
My dog was almost 9 before I had heard…
My dog was almost 9 before I had heard of Naked Dog and I am so pleased that we have now found it. Customer service is fantastic. Still frozen when it arrives. Speedy delivery. Most importantly, he absolutely loves the food! It is gone very quickly. He can obviously tell it’s high premium and he doesn’t hang around! Can’t fault naked food. Would definitely recommend. Everyone says how great he looks and can’t believe he is 9.
19 May 2025
Unprompted review
Reply from Nakeddog
Hi Keith,
Here at Nakeddog we love all breeds of dogs (especially Labradors!)
Its is great to hear that they are enjoying our food, we hope you are enjoying all the benefits of raw feeding.
If you have any future feedback or queries please do not hesitate to get in touch.
The Nakeddog Team
Website was nice and easy to navigate
Website was nice and easy to navigate. Easy to set up a monthly subscription. Food arrived the next day and Mr Bentley loves it! Thank you 👍
24 April 2025
Reply from Nakeddog
Hi Anthony,
We have worked hard to ensure that our website is easy for our customers to navigate, the addition of subscriptions further removes any hassle from the ordering process.
It is great to hear that Mr Bentley is loving our meals, we look forward to continuing to provide him with great quality raw dinners.
Thank you for sharing your positive feedback.
Best,
The Nakeddog Team
Consistent and reliable service
24 April 2025
Great service. Dog is obsessed.
Food always packaged nicely and still cold/frozen, good packaging for the food and my dog always gets complimented on his teeth and fur and I’m positive it’s his diet! My dog is obsessed with the NakedPup range, can’t wait to start him on the NakedDog range when he’s older!
24 April 2025
Reply from Nakeddog
Hi Katie,
Thank you for taking the time to share your positive experience!
Feeding raw does benefit dogs teeth and support gorgeous shiny coats!
It is great to hear that he is obsessed with our puppy range. Once he's older we are sure that he will love the wide selection of flavours available in our adult range as well.
Best Regards,
The Nakeddog Team
I changed my dog to raw feeding a…
I changed my dog to raw feeding a couple of months ago. The customer service team at Naked Dog have been very helpful with advice. I have to say I’m delighted to see that she loves the food and already looks healthier and happy! Also It’s so convenient ordering a weekly subscription so storage isn’t an issue and the service is reliable. Thank you Naked Dog!!
4 April 2025
Unprompted review
Prompt delivery!
My order arrived very quickly, which was great. Unfortunately my decision to get beef flavour since my dog had loved the surf and turf and also loved the beef version of another brand, has misfired. He won't eat the beef one even if I add actual fish to it. My fault, I should have stuck to the exact one he'd tried. I'm not used to having a picky eater! We'll get his favourite flavour again.
25 March 2025
Reply from Nakeddog
Hi Susan,
I am sorry to hear that your dog is not interested in our beef recipe. However, it is good to hear that he loves the surf & turf. We hope that he continues to enjoy this recipe.
We have a wide range of flavours and recipes available. If you would like to try some of other flavours in the future we have plenty of options.
Thank you for sharing your feedback.
Best Regards,
The Nakeddog Team
Reply from Nakeddog
Hi Roz,
Thank you for leaving a review.
It is great to hear you are happy with our products!
We offer a range of delivery options to ensure that our customers can receive their order at a time that is convenient for them.
If you have any future queries or feedback please do get in touch.
The Nakeddog Team
I regularly find the dog food containers cracked or broken.
I regularly find the dog food containers are either cracked or broken. When cracked, I find pools of blood in the fridge when they defrost or when cracked, I sometimes find bits of the plastic container in the contents which could be dangerous to the dogs if swallowed. For the last order received, one of the containers of raw dog food didn't even have a lid on and neither was the lid loose in the box, so would have been packed without a lid.
25 March 2025
Reply from Nakeddog
Hi Mark,
I apologise for this happening to your order. This has been raised and addressed by our factory team as this is not the state we want our products to be delivered to you in. We have already contacted you regarding this issue and have scheduled new product free of charge. We have also taken steps to further prevent future orders from being damaged in transit.
When an issue occurs we always do our best to resolve it as quickly as possible and ensure that our customer receive a positive outcome.
Thank you for taking the time to leave a review and appreciate your patience with this.
Kind Regards,
The Nakeddog Team
Misleading about ingredients
I don't appreciate the blatant deceitful marketing of this product.
Some are clearly labelled as blends, which is absolutely fine, but when I pick up a box clearly labelled 'venison', I expect it to be 100% venison.
It is in fact less than half venison with the remainder made up of chicken and beef.
If I had wanted a blend I would have bought a blend.
Really annoyed and will not buy the brand again.
1 April 2025
Unprompted review
Reply from Nakeddog
Hi Laura,
Thank you for taking the time to leave a review.
Although the primary ingredient of our Original Venison recipe is Venison, we understand your feedback. Please rest-assured that our full ingredients list is printed on the pack, and we never intend to mislead.
We are always looking for ways to make our packaging clearer, and are changing packaging on our Original range to indicate that the recipes are ‘Mixed Protein’. We make our complete recipes with a complement of protein types as this is great for palatability, nutritional profile, and reducing allergies.
If you are looking for a single protein recipe, we do offer a ‘PURE’ range which contains meat, bone, and offal from only one species. We have a PURE Venison recipe if you are interested in trying this range.
Kind Regards,
The Nakeddog Team
Naked dog is amazing.
Naked dog is amazing.
My 2 dogs love it and they look forward to every meal
24 February 2025
Reply from Nakeddog
Hi Tracy,
It is great to hear that your two dogs are thriving on our raw food. We are sure their coats are super shiny and are enjoying the benefits of raw feeding.
We look forward to continuing to provide you with great food.
Best Regards,
The Nakeddog Team
Good food
Good food - so my dog tells me. A Good price, and the deliveries are always on time and well packaged.
24 February 2025
Reply from Nakeddog
Hi Sheila,
Thank you for taking the time to leave a review.
We are glad to hear that your dog advocates for our products!
Our team work hard to ensure that orders are delivered promptly and in great condition.
If you have any future feedback or queries please do not hesitate to get in touch.
Kind Regards,
The Nakeddog Team
great food and always well packaged
great food and always well packaged - dogs love it
24 February 2025
Great minces and great and easy…
Great minces and great and easy service. My dogs are starting to prefer chunkier raw now though - shame because the minces are much easier!
27 January 2025
Friendly and helpful
I wanted to change the date of delivery as I needed the food sooner. The customer service response was quick and helpful and the food was delivered next day.
27 January 2025
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