N26 Reviews 

43,221
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Probably one of the best banking apps ever. I was able to open a new bank account in less than 10 minutes. The UI is intuitive, card settings can be fine-tuned at any moment (which can be useful for t... See more

Rated 4 out of 5 stars

In general, the app is very good and user-friendly. I would only suggest adding a quick tab or shortcut to make it easier to change the “Linked to account” option. If you use a shared account, it can... See more

Rated 5 out of 5 stars

This is the future of banking. I was with a "regular" bank for about 40 years paying fees for everything they could possibly think of plus quarterly maintenance fees (whatever they were for). N26 do... See more

Rated 4 out of 5 stars

App is great, the spaces make budgeting a breeze. Other services like loans and CC would be fantastic as well. Hopefully they will be one of the first to implement the Digital euro so I can drop Ameri... See more

Company details

  1. Bank

Written by the company

N26 exists to make your life easier. Stay on top of your finances and make the most of your money with real-time banking and innovative features—all with just a few taps on your smartphone. Open your bank account in less than 8 minutes! Easy, secure, 100% mobile.


Contact info

4.2

Great

TrustScore 4 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(43,221)

6,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

In general good

In general, so far so good. But I was disappointed recently by their decision to close my brokerage account.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Compte ouvert en 2023 simple efficace…

Compte ouvert en 2023 simple efficace de gestion application au top fluide bon rendement sur paiement CB ( business black) bref je recommande parmis les nombreuses néo banque

5 October 2026
Unprompted review
N26 logo

Reply from N26

Bonjour Anne Marie,

Ravis de l'entendre et de vous compter parmi nos clients. Nous sommes heureux que vous soyez satisfait de nos services.

Très bonne journée à vous !

Lou - Équipe N26.

Rated 5 out of 5 stars

Fantastic bank

This is the future of banking. I was with a "regular" bank for about 40 years paying fees for everything they could possibly think of plus quarterly maintenance fees (whatever they were for).
N26 does everything they were doing for free plus pay me interest, only sorry I didn't move sooner!

5 October 2026
Unprompted review
Rated 1 out of 5 stars

Stay away. They block you and won't say why

Cancelled my investments portfolio service for no reason. Can't explain why, support is not helpful. Been a customer for last 4+ years and paid Metal premium subscription from the start. "Premium Support" means getting through AI chatbot agent to actual human only to get answer like "we don't know why we cancelled a service for you sorry". Absolute scam.

5 October 2026
Unprompted review
N26 logo

Reply from N26

Hey,

Thank you for taking the time to leave a review

Please reply to our Trustpilot request so we can check the closure of your investment portfolio.

Best Regards,
N26 Support Team

Rated 5 out of 5 stars

Probably one of the best banking apps…

Probably one of the best banking apps ever. I was able to open a new bank account in less than 10 minutes. The UI is intuitive, card settings can be fine-tuned at any moment (which can be useful for trips abroad), and sending money to other N26 account holders is a breeze thanks to MoneyBeam. Also, when my physical card was stolen, it took me only a few minutes to disable it, and get a new virtual card number in the app. I wish my other banks (yes, I have several accounts) had apps this good.

4 October 2026
Unprompted review
Rated 5 out of 5 stars

Online banking business model

The application is more than reliable to achieve my monthly transactions and payments. Friendly user app. But there is a problem related to deposit and withdrawal of cash, I feel that I will pay double fees , part for your bank if I exceeded the free threshold or limits, and another fee charged by the host bank that operates the ATM, I understand the limitations of online banking business model , but this issue has made me reconsider my plans to make N26 my primary bank account.

4 October 2026
Unprompted review
N26 logo

Reply from N26

Hello Hany, thank you for your feedback!

We will pass it to the relevant department to check it further. If you have more suggestions, please feel free to send them to us by taping your name initials at the right top of your home screen and under the section "Useful actions", you can choose the option "Share your ideas".

Also, if you wish, you can upgrade your account to a premium membership plan, that offers you more free withdrawals every month. You can find all the plans, with their costs and advantages in the following link: https://n26.com/en-eu/plans

We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 5 out of 5 stars

it was no problem opening an account

it was no problem opening an account, and so far everything has worked flawless.. just one bad note, i opened the account through an invitation from a friend, and he never got the prize they promised..

3 October 2026
Unprompted review
N26 logo

Reply from N26

Hey there, thank you for your review!

Please keep in mind that, the referral rewards are credited to each account according to our T&Cs, if all the requirements are met. For more details about our referral programs, please check the following link: https://support.n26.com/en-eu/app-and-features/friend-referral/how-to-earn-money-by-inviting-friends-to-n26.

We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 5 out of 5 stars

I think it is the best online bank…

N26... I think it is the best online bank because it works well and the customer service is truly excellent. Yes, I would recommend it to anyone. It is very simple and intuitive to use. 5 star🙂👍

3 October 2026
Unprompted review
N26 logo

Reply from N26

Hello Diego!

Thank you for your time to share your review and for your kind words! We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 4 out of 5 stars

N26 is a Profesional and Responsable…

N26 is a Profesional and Responsable Bank. APP easy to manager. Low help to finance client.

3 October 2026
Unprompted review
N26 logo

Reply from N26

Hello Daniel! Thank you for your time to share your review!

If you need assistance with your account, please feel free to open a support chat with us and we'd be glad to advise you further. You can open your chat from here: https://support.n26.com/en-eu/app-and-features/app/how-to-contact-n26

We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 5 out of 5 stars

N26 is a good online bank

N26 is a good online bank, steady improving. I wish they could have an owner ATM.

2 October 2026
Unprompted review
N26 logo

Reply from N26

Hey there!

Thank you for your time to share your review and your kind words! We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 3 out of 5 stars

Not as flexible as I would have hoped for

I have generally been very happy with N26. I like the app, the simplicity, and particularly their transparent approach to banking, which is something I really value.

Unfortunately, my recent experience trying to move from a German IBAN to a Spanish IBAN has been very disappointing.

I explained that I wanted to make the Spanish N26 account my main account and transfer a substantial amount of additional funds to it — increasing my current balance by around 15–20x.

N26 told me that they could not migrate my account or allow me to have the two accounts temporarily. Their proposed solution was to open an account with another bank, transfer my money there, close my existing N26 account, open a new N26 account with a Spanish IBAN, and then transfer everything back to N26.

So I followed their suggestion and opened an account with another bank. And that is where I stopped.

I would have gladly continued banking with N26 had they been able to offer a reasonable solution. Instead, a process that was supposed to result in me bringing significantly more funds to N26 ended with me moving my banking elsewhere.

It is difficult to understand how a digital bank that has built such a good customer experience can make something seemingly so simple so complicated — particularly when the result is losing a customer who actually wanted to increase their relationship with the bank.

I still think N26 has a very good product, which is why I’m giving three stars rather than a lower rating. I just wish they had shown a little more flexibility in helping an existing customer stay with them.

2 October 2026
Unprompted review
N26 logo

Reply from N26

Hello Fernando. We are sorry to hear about this.

We can understand your situation, but for security reasons, each customer can have only one account under their name, according to our T&Cs. Also, there are occasions that the migration of an account is not possible and this is the reason we suggested you this option.

Thanks for your understanding. We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 3 out of 5 stars

Not anymore a happy client

I was a happy client, but they are getting worse and interests very poor.
Recently they blocks a payment for toll as suspicious and ask me if it was me. The day after the seller sent the payment through again and their system blocked it again. Now I pay 20 euro penalty for not having paid. they are getting worse than Revolut

2 October 2026
Unprompted review
N26 logo

Reply from N26

Hello Marco, we are sorry to hear about this.

Please contact us with a support chat, to check your account and these transactions and to advise you further on how to proceed. You can open your chat from here: https://support.n26.com/en-eu/app-and-features/app/how-to-contact-n26

We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 3 out of 5 stars

All good except the fee for cash26 and…

All good except the fee for cash26 and the problems using the app on multiple devices.

2 October 2026
Unprompted review
N26 logo

Reply from N26

Hey there!

Thank you for taking the time to share your review and providing us with your feedback about Cash26 feature! We will pass it to the relevant department to check it further.

For maximum security, you can pair only one device with your account. However, if you want to log in from another device, you can log in to your account, by confirming your action through your paired smartphone.

This way, we ensure that your account, your funds, and your personal data are totally safe, and only you will authorize access to your account.

We wish you a great day!

Best regards,
Leon - Your N26 Support Team

Rated 5 out of 5 stars

Very good app.

Very good app.

2 October 2026
Unprompted review
N26 logo

Reply from N26

Hey there!

Thank you for your 5-star review! We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

Rated 5 out of 5 stars

Profesional

Profesional, easy to use, friendly.

2 October 2026
Unprompted review
N26 logo

Reply from N26

Hello Zelimir!

Thank you for your time to share your review and your kind words! We wish you a great day!

Best Regards,
Leon - Your N26 Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look