Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
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Review summary
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Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
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Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Toiletries Store
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product. Definitely works.
Excellent. Easy to navigate the website. Great value.
Almost instantly we can see our teeth looking whiter. This is the second time I’ve used My Sweet Smile. Really recommend it.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Carolyn,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Really good products and delivery
Really good products and delivery. I have composites and the treatments are safe with them
10 April 2026
Unprompted review
Reply from MySweetSmile
Hi Craig,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Great product has really help me gain…
Great product has really help me gain my confidence back. From year s of stained teeth
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Katy,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
The best whitening products I’ve ever…
The best whitening products I’ve ever used I get lots of compliments on the whiteness of my teeth.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi there,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Great product
Works great. Been using this product for about 3 months now. My teeth have gotten much whiter during this time. Highly recommended.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Dijana,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
This powder does remove coffee stains…
This powder does remove coffee stains and has improved my teeth appearance .
The strips work well too.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Paul,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile, we’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Lauren
the products are very good really fast…
the products are very good really fast shipping
1 October 2025
Unprompted review
Reply from MySweetSmile
Hi Ikram,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
You won’t regret it!!!
Excellent product and it does exactly what it says it will do. Great communication and fast delivery.
I will definitely be purchasing this again.
12 May 2026
Unprompted review
Reply from MySweetSmile
Hi Jane,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Graham,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Reply from MySweetSmile
Hi Andrew,
Thank you so much for taking the time to share your feedback with us!
Delivering a premium service is incredibly important to us, so hearing that you are happy with your experience is incredibly rewarding for our entire team. We are absolutely delighted that you found our service to be great and that you are enjoying our excellent products.
Pairing high-quality smile care with a smooth, reliable customer experience is exactly what we set out to do, and knowing we have achieved that for you means a great deal to us.
Thank you for choosing MySweetSmile. We are incredibly grateful for your support and look forward to welcoming you back whenever you are ready to refresh your routine!
- Mary
Order was quick product was great will…
Order was quick product was great will buy again
19 September 2025
Unprompted review
Reply from MySweetSmile
Hi Julie,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Used the whitening strips and they have…
Used the whitening strips and they have made a difference also used the kit with the light and my partner commented how white my teeth looked
1 May 2026
Unprompted review
Reply from MySweetSmile
Hi Paul,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Brilliant cleaner used daily and made a…
Brilliant cleaner used daily and made a huge difference to whitening
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Steve,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Good product good communication fast…
Good product good communication fast delivery
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Stephen,
Thank you so much for taking the time to share your feedback with us!
Delivering a premium service is incredibly important to us, so hearing that you are happy with your experience is incredibly rewarding for our entire team. We work hard to ensure that every stage of your journey with us is seamless, so knowing you appreciated our clear communication and fast delivery means a great deal.
It is also wonderful to hear that you are pleased with your product. Providing high-quality smile care paired with efficient service is exactly what we strive for, and your support lets us know we are on the right track.
Thank you for choosing MySweetSmile. We look forward to welcoming you back to our store in the future!
- Mary
Reply from MySweetSmile
Hi Kevin,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
My sweet smile My order was delivered very quickly…
My order was delivered very quickly with notifications. Nice product. Does whiten your teeth to your natural colour.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Kay,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Always very prompt delivery
Always very prompt delivery, excellent quality and price.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Brian,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
This tooth whitening product does…
This tooth whitening product does actually work. I bought quite a lot at once by accident but luckily it has not failed and I will actually buy another batch once this is finished.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Patricia,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Sally,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Have had a few orders with multiple…
Have had a few orders with multiple products last time- excellent result with continued use- you can feel the stains lifting with the tingly bubbles- excellent- would definitely recommend
11 February 2026
Unprompted review
Reply from MySweetSmile
Hi Philippa,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
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