Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
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Review summary
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Reviews shaping this summary
Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
Company replied
Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Toiletries Store
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product but want whiter teeth maybe using wrong…
Tried product saw a little change but wasnt as white as i expected it to be dont know if i done wrong so will give it another go see if i can get results that i want
4 June 2025
Unprompted review
Great product
This is the best product I’ve used for whitening teeth. When there is an offer I buy in bulk, to make sure I don’t run out! Recommended. Easy to use, no sensitivity and quick to use.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Susan,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Excellent products
Excellent products.
The teeth whitening powder I use twice a week and the difference is noticeable. (Don't expect ceramic white teeth, but for me the stains from black coffee have gone).
The enamel repair toothpaste has definitely helped make my teeth less sensitive and followed by the hyaluronic acid gel my gums have healed.
Delivery is speedy and updates are accurate and regular.
The follow up emails to guide you on the products are super helpful.
Customer service is second to none.
Brilliant company!
31 March 2026
Unprompted review
Reply from MySweetSmile
Hi there,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
All very good
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Gillian,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Great results from first use
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi George,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
It actually works!
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Louise,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Reply from MySweetSmile
Hi Lynn,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
I think my teeth are slowly getting…
I think my teeth are slowly getting whiter so far so good
4 April 2026
Unprompted review
I saw the advert for mysweetsmile and…
I saw the advert for mysweetsmile and made an impulse decision. Bought the enamel repair, gum serum, whitening strips and whitening powder.
I have very sensitive teeth and gum disease and most products are just not what they claim they are, but these live up to the hype.
Within 2 days, my gums felt less inflamed and the enamel repair gel is AMAZING!!!
I can use all of the products with NO irritation to my teeth or gums.
The sensitivity is vastly reduced, my teeth look so much whiter and feel stronger and healthier.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Claire,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
This product has really worked for my…
This product has really worked for my receding gums. They are noticeably better so this really does work. Just ordered my second bottle. I’m very impressed by the product and the company.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Michelle,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
-Mary
Ease of ordering,products very good
5 March 2026
Unprompted review
Reply from MySweetSmile
Hi there,
Thank you so much for your order! We’re thrilled to hear you had a smooth experience on our website. It’s always our goal to make shopping as easy as possible.
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Great company and great product
Great company and great product. Really works for me. 😁 Highly recommended .
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Jacqueline,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Brilliant stuff I have noticed a…
Brilliant stuff I have noticed a difference in the colour of my teeth as I drink a lot of black coffee would recommend
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Anita,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Excellent teeth whitening range from…
Excellent teeth whitening range from MySweetSmile. It is my go to when I need teeth whitening and I am happy with my most recent purchase. I use the powder and the strips which give me the best results. I would highly recommend.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Bhavesh,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Julie,
Thank you so much for your wonderful review!
Delivering a premium service is incredibly important to us, so hearing that you are happy with your experience is incredibly rewarding for our entire team. While your review is wonderfully short and sweet, seeing that you are happy with "everything" truly means the world to us and lets us know we are getting it right across the board.
Thank you for choosing MySweetSmile. We are so grateful for your support, and we look forward to welcoming you back whenever you need to top up your routine!
- Mary
My sweet smile tooth powder works well
My sweet smile tooth powder works well. My teeth are cleaner despite being a coffee drinker. Happy to continue using this product.
25 April 2026
Unprompted review
Reply from MySweetSmile
Hi there,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
I now have a smile to be proud of. 😁🦷
I now have a smile to be proud of. I am glad I invested into My Sweet Smile. Clear instructions. Parcel delivered intact.
I would recommend the product to others.
I would surely buy again. But first I need to use the years supply I ordered. Fast efficient service. From the point of sale to the point of delivery. Satisfied customer A***
16 February 2026
Unprompted review
Reply from MySweetSmile
Hi Megon,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Quick delivery and excellent product
Quick delivery and excellent product
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi there,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Reply from MySweetSmile
Hi Susan,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Fast delivery and great product
23 April 2026
Unprompted review
Reply from MySweetSmile
Hi Ben,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
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