Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... See more
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I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... See more
Company replied
I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... See more
Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... See more
Company replied
Company details
Written by the company
My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.
Contact info
9-11 Regis Road, NW5 3EW, London, United Kingdom
- 020 8050 8032
- EatBrilliantly@mysupperhero.com
- mysupperhero.com
4.2
Great
795 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Black garlic & meso roasted beef.
Everything was perfect, from ordering, to the delivery of the delicious food.
We will definitely be ordering again.
We've already passed on our good experience to friends and family.
16 December 2023
Unprompted review
Reply from My Supper Hero
Thank you so much for your wonderful feedback and for spreading the word ! 🙌 We can't wait to serve you again soon ! 🙂
Excellent all round
Lovely service, great food- very impressed from start to finish with all aspects of the order
8 December 2023
Reply from My Supper Hero
Thank you so much for your lovely words 😊
I made a few queries before ordering…
I made a few queries before ordering and mysupperhero.com were very responsive and helpful.
The food we ordered was delicious and everything was easy to follow.
6 December 2023
Reply from My Supper Hero
Hello Angela, We are so pleased that you enjoyed the Piri Piri ✨ Thank you for this wonderful feedback 😊
The barn buns were excellent
The barn buns were excellent. Not sure about the quinoa salad.
29 November 2023
Reply from My Supper Hero
Hello there, thank you for your feedback ! Someone from our Customer Services team will also be in touch, to see how you feel we could improve this product for next time !
Gift voucher purchased as Christmas…
Gift voucher purchased as Christmas gift. Clear direction on website for purchase, delivery electronically by date of choice.
3 December 2023
Reply from My Supper Hero
Thank you for your feedback Jackie, Have a Wonderful Christmas and we hope that they enjoy it ✨
Amazing- a real treat that is super…
Amazing- a real treat that is super easy to prepare
28 November 2023
Reply from My Supper Hero
Glad to hear that you enjoyed the Beef Short Rib, Amy ! 🍖 Thank you for your lovely feedback
Absolutely Delicious
Absolutely delicious food, never had beef so tender and tasty, the puddings are so tasty and by far they have the best customer services and nothing is a problem. Highly recommended.
1 December 2023
Unprompted review
Reply from My Supper Hero
We are so so pleased that you enjoyed it ! Thank you so much for your wonderful feedback ✨
Reply from My Supper Hero
We are so pleased to hear that you enjoyed it 😁
Peri peri Chicken
Delivery was exactly when they advised. Packaged very well. Ingediants were prepared brilliantly and very easy to cook. Food tasted great and really enjoyed the meal. Only disappointment was the tomatoes were definitely not fresh and arrived very mushy so couldn't be used. Had to miss out on the salad aspect that was part of the meal.
22 November 2023
Unprompted review
Reply from My Supper Hero
Hello Kalee, thank for your feedback. We are sorry to hear that it didn't all quite hit the mark ! Someone from our customer service team will be in touch shortly. Thank you !
Outstanding yet again
Outstanding yet again. Prep so clear and simple with fantastic flavours.
19 November 2023
Reply from My Supper Hero
I am so pleased to hear it Fiona ! Thank you for being such a loyal customer ✨
Reply from My Supper Hero
Thanks Paul! We are so pleased to hear that you enjoyed it ✨
Poor quality free gift.
Having waited months for my free gift for becoming a member, I had to ring up to find out why I hadn’t received the apron.
The customer service was very good and the apron was quickly dispatched.
On receipt of the apron I was so disappointed at the quantity, to say that this gift is worth £65 is pure fantasy by My supper hero.
The members section of the website ‘My wallet’ is very unclear and there is no total of what you have paid into your account.
I think there is work to be to make this website more user friendly.
7 November 2023
Reply from My Supper Hero
Hello Avril, Thank you for your valuable feedback. Someone from our customer service team will also be in touch shortly.
The food arrived well packaged with…
The food arrived well packaged with very easy cooking instructions. Our Sunday roast lamb was delicious, very generous portions and enough cold lamb to make another meal. Will definitely use My Supper Hero again.
17 November 2023
Reply from My Supper Hero
We are so glad to hear that you enjoyed the Roast Lamb ! We can't wait to see you back again soon ✨
Confit Duck Shepherds Pie was a winner
My Confit Duck Shepherds pie was absolutely delicious, with just a couple of small steps to prepare. The hydroponic salad leaves a surprise winner, like plucking them straight from your own garden. Can't wait to try more!
21 November 2023
Unprompted review
Reply from My Supper Hero
Thank you so much Barbara, your wonderful feedback means a lot to us ✨ We pride ourselves on the quality of our suppliers and ingredients, so we are so glad to hear you enjoyed the salad !
Amazing
Amazing! Roasts for our wedding weekend! Everyone was so impressed with the quantity and quality of the food
10 November 2023
Reply from My Supper Hero
Thank you Tessa ! We are so pleased to hear that ❤️ Congratulations again ✨
Delicious fooD
31 October 2023
Reply from My Supper Hero
Thank you Kathy ! ✨ We are pleased to hear that you enjoyed the Seabream 🐟
Reply from My Supper Hero
Thank you for your wonderful feedback, it means a lot to us 🙌
Cote de beouf
The food arrived when promised and was well packed. The cooking instructions were clear and easy to follow and the quality of the food was excellent. I would highly recommend this business.
3 November 2023
Unprompted review
Reply from My Supper Hero
Thanks for the wonderful feedback ✨
Very good food and simple to prepare
Very good food and simple to prepare. Plenty of it too but quite pricey.
26 October 2023
Reply from My Supper Hero
Thank you for your feedback ✨ We are glad that you enjoyed the Côte de Boeuf ! ☺️
Great food and helpful Support
24 October 2023
Reply from My Supper Hero
Thank you so much Colleen, we are so pleased that we have been able to help. It is our regular customers, such as yourself, who make the whole thing possible ! 🙌
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