MySpa UK Reviews 

Super friendly service from the whole team at MySpa. In December 2021 we had our Sundance Spa installed and were so happy it was an easy decision to order a Covana top for it, which was installed in last week April 2022. Top engineers installed the system and were only too happy to help in every way. An easy 5* to review company.

Great customer service from Maddy at MySpa. Very polite, knowledge, patient and helpful. Such a lovely young lady. Thank you Maddy. Installation with Ashley went very smoothly - thank you. Some slight damage to the new retaining sleeper wall as the hot tub was lowered over. Full explanation of how to use and maintain the hot tub made simple. Answered all my questions. Thank you.

Excellent friendly service from a team that obviously knew all about hot tubs. I was given a very detailed brief on keeping it clean and how to manage the chemicals. They were respectful of my property and it all went very smoothly.

Fantastic service from Ashley and his team

Got my Hot tub last Friday. Great service from start to finish.

A special shout out to Brooke in sales and to Bob, Ash and Leon from the installation team.

Would definitely recommend to anyone looking to get a hot tub.

Cathy came back for our second clean on Friday our hot tub.

Cathy did a very good job with the hot tub made it all shiny and clean looks like new. Cathy is a very friendly lady and has very knowledgeable of hot tubs and what to do.

thank again
see you again in 3 months

The team from Myspa who installed our hot tub were excellent. Very experienced, polite and couldn't do enough for us. They explained everything in detail. Would highly recommend Myspa, they were a joy to have dealings with.

Although we had a long wait to get our hot tub (due to a variety of factors- some at our end), it has been well worth the wait
The service provided by MySpa has been honest,informative and responsive from the get go. We looked at several suppliers and outlets and are very pleased that we chose MySpa in the end.
The installation team were excellent, making sure I was happy with the final position of the tub, patiently explaining how to maintain it (several times!) and even performing a bit of pruning of shrubs that were catching when the cover lifter was operating!

The guys that installed my hot tub were
So professional considering we needed to Crain it over the house what a job they did i would definitely recommend them and the hot tub is excellent 👍

Had Cathy from My Spa to carry out the Service Plan for us today. Cathy carried out the job very professionally, find her very friendly and approable

Every three months our hot tub is cleaned out by MySpa normally Cathy comes to us …. We are very lucky to have her regularly as she is always happy cheerful and works really hard. I would recommend the company they are really helpful even bring my chemicals for me.

Amazing service from viewing to purchase to installation - thank you to Kurtess / Ash and team

Another quarterly clean of the hot-tub carried out by Cathy. As always she arrives on time, very polite and efficient and always willing to help with any queries. Excellent service and communication

Excellent professional service very friendly

This was our first wash and water change since having the hot tub. Ashley was very polite and as he knew we were new owners did ask how we were getting on with the tub. It only took a few hours for the wash and valet to complete.
Only issue was I had to chase up my appointment time so it was late in the afternoon before they arrived.

Hi I purchased a hot tub from you last June, right from purchasing it to having it cleaned you have gave me the best service every.my first service was a lady she was spot on what a lovely job you made thank you, Last week I have two lovely chaps come and cleaned it again, they where lovely polite chaps and they done a great job again. credit to myspa.what a great place to buy from and very friendly staff and great service.

Kurtess and the team at my spa were excellent from start to finish. Professional knowledgeable and willing to accommodate our needs wherever possible. The hot tub itself is excellent and really powerful and fully adjustable. The install team were friendly and efficient and really took the time to explain about the maintenance and care of the spa

Another successful visit from Cathy at MySpa As always the job was done in a timely fashion and with good spirit.
Cathy is always will to provide help and answer any questions with clarity.
👍🏻🤛🏻🔥

The whole team have been responsive from ordering to installation. I ordered the hot tub during the pandemic, despite the difficulties this have caused the team have kept me updated throughput the process. During the initial appointment at the show room there was no 'hard sell' and it felt as though there was plenty of time to ask questions and to go through all options. The team kept me updated from delivery through to arranging the installation date. The installation team arrived when they said, they were all very pleasant and professional and gave explanations of what they were doing throughout the process.

Myspa in Leicester are absolutely fantastic. From the moment we stepped into the shop the staff were friendly and super helpful. They took their time to explain how a hot tub works and most importantly I didn't feel pressured to make a decision. The staff especially Maddie always took time to answer and explain any questions that I had. Also, special thanks to all the helpful staff in the shop; Lauren, Tom, John, Ben and Andy. You are all very kind and extremely helpful.

I have also had my first Hot Tub cleaning service by Cathy. She did an amazing job in the cold and rain yesterday. She cleaned all jets and filters and explained what she was doing, she did a thorough job (took over 3 hours) and my Hot Tub now looks brand new. Thank you Cathy.

Vijay & Chanda Rathod