Pet hate. Getting a request for a review before receiving the goods! Order Sun 8 with delivery expected Tuesday 10th, delivery not made as it was required to be signed for, change address for deliv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Actually delivered before the scheduled date, installed the Ring Camera yesterday and all seems good,
Item arrived quickly and in adequate outer packaging. On opening, the internal package was in good order with no damage. Can't report on the cube performance as I have to wait for HDMI cable to arrive... See more
My Nest smoke/Co detectors all required replacing as they reached their end date. 1st time I've used My Smart Home Shop and I'm very impressed. The items available are varied and if good quality. I... See more
Company details
- Electronics Store
- also in
- Audio Visual Equipment Supplier
- Electronics Company
- Home Audio Store
- Lighting Store
- Security Equipment Store
Written by the company
Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!
Contact info
Ivinghoe Business Centre, LU5 5BQ, Dunstable, United Kingdom
- 03300436364
- smart@mysmarthomeshop.co.uk
- mysmarthomeshop.co.uk
4.4
Excellent
246 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Website easy to use fast at shipping…
Website easy to use fast at shipping item out.
Would use again
27 March 2025
Excellent
Laptop was shipped promptly and arrived within 48 hrs as expected. Would shop here again.
10 March 2025
Quick delivery with no delivery…
Quick delivery with no delivery charges. I was kept in touch with the despatch progress. Product cheaper than elsewhere.
10 March 2025
Bought an Amazon Fire HD 10 for £50…
Bought an Amazon Fire HD 10 for £50 less than elsewhere. Not the colour I was after but hey ho! Ordered on a Sunday. Delivered within 48 hrs via Royal Mail.. Well packaged but I would recommend they used more packing paper as product box inside the postal packaging box was sliding around. Opened the Fire, all security seals in place. Product software from Jan 2025 so everything as advertised and the product is working well. Really happy with my purchase and service provided by My Smart Home Shop. Will definately look to use them again in the future.
16 March 2025
Unprompted review
Easy to order and delivered as promised.
1 March 2025
Excellent service .
Excellent service and communicated throughout the transaction process . Definitely would buy again from here.
3 March 2025
Still no delivery
I ordered this a week ago and I have still not received my order - I was sent a tracking number 2 days ago but this don’t exist so may have to get a refund and order from someone else - so far I’ve had bad customer service
20 February 2025
Unprompted review
Amazon Echo accessibility
The Amazon Echo I bought is a very nice piece of kit - it looks smart, sounds good, and is proving to be really useful.
We have had an Alexa device in the past, but it was a cheaper bit of kit, and barely got used - probably the biggest difference with the Echo is the sound quality, coupled with the fact that nowadays I listen to my music via a very accessible Spotify membership, whereas I would've been listening via iPods in the past.
So, for anyone else with an accessible digital music account, these Amazon devices serve a much greater purpose.
3 February 2025
REVISED REVIEW
REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future discount and refunded me for the goods lost. They did all they could in light of poor performance by 3rd party - so a positive shout out.
31 December 2024
Unprompted review
Quick and helpful service.
8 January 2025
Unprompted review
First Class Company
First class company easy to order delivered literally next day. Used this company before and will again.
8 January 2025
Unprompted review
Revised review
Below is my first review of a recent order. After about a week the 'next day' delivery arrived. However, to be fair about this, My Smart Home customer service were understanding and on my side; Evri's failure should not reflect on them. MSH followed up shortly after delivery to make sure everything was ok with the product, which it was, and confirmed any future orders of mine would not be through Evri. For these reasons I am changing my rating to 5 stars.
''Unfortunately you used Evri for delivery. Still awaiting parcel and information from them.''
4 January 2025
Great
Purchased a smart thermostat. Great service, speedy delivery, excellent all round.
28 December 2024
Order not delivered or picked up by…
Order not delivered or picked up by Evri - so much for next day delivery even allowing for Xmas
31 December 2024
Unprompted review
Reply from MY Smart Home Shop
Dear Mr Anderson,
Thank you for your review.
I am glad that we managed to resolve your concern and you have since left us another 5 star review.
We hope to see you again soon!
Very prompt service
9 December 2024
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