Super super fast delivery on my new Roomba. Ordered late on Monday (6th January) and delivered today (10th January). Still at work but my wife has it on at home and is over the moon with it. I u... See more
myRobotcenter
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See what reviewers are saying
After reading the reviews on here I was very close to cancelling my order. However I decided to give it 2 weeks before I cancel. I was so happy when my robotic hoover arrived within 8 working days fro... See more
Make no mistake, the UK website and address mean nothing. The entire operation runs from Germany and Austria. While they offer remarkably low prices I found that support was non-existent for the Tesv... See more
Company replied
My new roborockS5 Max was delivered yesterday and i have failed after several attempts to connect it to my Wi fi, my Wifi supports not only my computer, ipad, mobile phone, new top of the range boiler... See more
Company replied
Company details
Information provided by various external sources
myRobotcenter offers innovative household robots from considerable producers. Order online and benefit!
Contact info
Hauptstraße 25, 6840, Götzis, Austria
- office@myRobotcenter.co.uk
- myrobotcenter.co.uk
Needs to invest in a customer service team
Pre-ordered 10/3/21 with dispatch date 19/4/21.
By 23/4 no comms or delivery or tracking info received, so I contact them - response:
"Unfortunately our supplier has suffered a delay. We will receive the robots on 31.05.2021. We will start shipping from this date."
By 31/5 no comms or delivery or tracking info received, so I contact them - response:
"Unfortunately, our supplier has a delay. The robots should arrive at our factory today or tomorrow. We will start shipping immediately."
I wait until 7/6 but no comms or delivery or tracking info received, so I contact them - response:
"Unfortunately our supplier has suffered a delay. We will receive the robots on 14.06.2021. We will start shipping from this date."
At this point I cancelled because I can't trust any of the dates provided and I'm tired of it being on me to keep chasing a business that I paid £350 to three months prior. More importantly, it also points to problems later down the line if I have a repair or return to deal with because, if comms are this bad for a sale, imagine how bad they will be for after sales.
I added one extra star because the refund came through quickly but overall a really poor experience.
14 June 2021
highly recommended
It's a good site would highly recommend people look here before going elsewhere
11 June 2021
Unprompted review
Refurb vacuum
I was looking for a robot (vacuum) and in here you can find them like 2nd hand but good as a brand new. Competitive rates in this aspect. Happy with the purchase
9 June 2021
Unprompted review
Easy to use website
Easy to use website, their range is varied and has lots of different options at really cheap prices. Wouldn’t shop anywhere else for these items! Also offer fantastic cheap delivery options
8 June 2021
Unprompted review
Fair prices and a lot of robotics
Fair prices and a lot of robotics. Really great site.
7 June 2021
Unprompted review
Good Products and simple and easy to navigate website.
A wide range of products available - great shop and the website is easy to navigate. You also get 30-day money-back on returns, and 5 years guarantee on products which is ideal.
7 June 2021
Unprompted review
Simple website to use
Simple website to use, the prices of the robots are amazing been looking for a robot lawnmoor for a while but the prices are crazy, the fact we get a 30 day money back guarantee and also a 5year warranty on top of an amazing price is even better.
6 June 2021
Unprompted review
I am really satisfied wiht the product
I am so happy that I cooperated with this company as this robot works in a way that I expected. I am really satisfied with the quality. Delivery was done fast and I assure that this is the product which is worth to buy.
5 June 2021
Unprompted review
Refurb section 😍
Love the refurb section!! 😍😍 Been after robot hoover for ages but don't really fancy splashing out for the £500+ models when we've no idea if we'll even like using it. Had no issues so far.
4 June 2021
Unprompted review
What an amazing range of robots
What an amazing range of robots, I’m particularly exited about the lawn mowers. So many great products to choose from...
4 June 2021
Unprompted review
Great customer service and quick…
Great customer service and quick delivery. Love my robot vacuum and lawn mower. Really surprised at how good it actually is once you start you are tempted to try the other products
2 June 2021
Unprompted review
High quality gadgets
Huge range of high quality gadgets. Good prices and fast shipping. 10/10
29 May 2021
Unprompted review
Great customer and quick delivery
Great customer service and quick delivery. Love my robot vacuum and mop. Really surprised at how good it actually is.
29 May 2021
Unprompted review
Very happy with my robot hoover
Very happy with my robot hoover, cleans fantastic, picks of pet hair. Well made and packaged. The battery lasts really well too. Would recommend to friends and use again. Thank you.
28 May 2021
Unprompted review
The place to go if you need robot…
The place to go if you need robot products for your household! A really wide variety of products at great prices. Everything comes with a 5 year guarantee too which really puts your mind at rest, as well as 30 days money back if you don't like the product.
25 May 2021
Unprompted review
The best place to buy robot vacuums
The best place to buy robot vacuums! There are some really great prices and customer service are great at answering any questions you have. It's worth checking the refurbished section although they seem to go really quickly. I recommend this company.
24 May 2021
Unprompted review
Great customer service and before…
Great customer service and before purchase, clear and concise information so you know exactly what you're getting. Great job, great company!
24 May 2021
Unprompted review
Great robo-shop
This website has just about every robot! Some really cool products for sale with an excellent range. The website offers guarantees on its products for peace of mind which is awesome. Great customer service provided from these guys. Products arrive quickly and the quality is great, just as you'd expect.
23 May 2021
Unprompted review
Brilliant website
Brilliant website, Easy to use and fav customer service. I bought one of the products and it was shipped within 48hrs.
22 May 2021
Unprompted review
Great products !
Great products !!
Variety of product types with excellent quality and customer service . Definitely repurchase in the future
18 May 2021
Unprompted review
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