Myprotein.hr Reviews 

309
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including clothes and supplements, which often meet or exceed expectations. Many people are satisfied with the material and coziness of items, finding them amazing and well-made. Reviewers also frequently highlight the fast and efficient delivery service, noting that orders arrive quickly, neatly packaged, and on time. However, some customers also noted concerns regarding pricing, describing products as spicy or expensive, with prices increasing and shipping costs being high. Additionally, a few other people also felt that the website had issues, such as bugs during account creation, poor product descriptions, or frequent unavailability of items in certain sizes.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the comfort of clothing, the great... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing dissatisfaction over increasing costs... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising its user-friendliness, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download or... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.1

Great

TrustScore 4 out of 5

309 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(309)

210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions, please do not hesitate to contact us. We will be happy to assist.

Kind regards,
Natalia

Rated 3 out of 5 stars

You should either automatically include…

You should either automatically include the discount on all products in the bag or not include on any so that the customer enters the discount code. It's confusing and doesn't make sense.

31 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Pozdrav,

Hvala vam što ste odvojili vrijeme da ostavite svoju recenziju. Izuzetno cijenimo vaše komentare.

Stalno nastojimo poboljšati i unaprijediti vaše iskustvo kupovine, a to ne bi bilo moguće bez vaših vrijednih povratnih informacija.

Slobodno nas kontaktirajte ako imate dodatnih pitanja; rado ćemo vam pomoći.

Srdačan pozdrav,
Natalia

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery

31 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review. We truly appreciate your feedback.

We are continually striving to improve and enhance your shopping experience, and this would not be possible without your valuable input.

Please do not hesitate to contact us if you have any further questions; we will be happy to assist you.

Kind regards,
Natalia

Rated 3 out of 5 stars

Pricing

I do not like inflated prices that then with discount codes, get to "normal".

27 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Soo good

10/10 Product Quality

24 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 1 out of 5 stars

I have been waiting for 14 days to…

I have been waiting for 14 days to receive my package. I even received Shein package before Myprotein package. Wouldn't even write this complaint if it wasn't a present for my friends birthday. Should have at least received an e-mail saying that it takes longer to send.

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 2 out of 5 stars

Prices of Impact Whey keep going up

Prices of Impact Whey keep going up. Each of my orders is more expensive than the previous one. New packaging is also just a gimmick to give away less product for more money. Product is great, but I'll have to change brand at some point if this trend continues. Webshop, packaging and delivery are very nice and on point.
Regards,
Marko

26 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hi Marko,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

It is my first time ordering whey…

It is my first time ordering whey proteins and I am very happy I encountered a good deal and got my free shaker for first purchase! I will be ordering more in the future 🤭

25 May 2026
Myprotein.hr logo

Reply from Myprotein.hr


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good product

Good product

17 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Everything was perfekt

Everything was perfekt

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 1 out of 5 stars

Raised prices

Raised prices, lowered packaging weight. Lying about serving size

16 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great service

Great service, product and quality!

16 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good shopping experience

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment method. Otherwise 10/10

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Excellent!

15 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 1 out of 5 stars

Payment failed

Payment failed, I got the receipt anyway...
Stop auto saving credit cards without permission.

15 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

My orderrr

Great promotion is what I loveeeee. It didnt arive yet but I hope everything will fit perfectly just how I like it.

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 2 out of 5 stars

Bad descriptions

Bad descriptions, there is no way to know which tracksuits have brushed inside and which don't (which are suitable for warmer weather)
Pictures also .... hard to tell which leggings are which ....
Also items in some sizes always unavailable/sold out.

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Price increase

The price on 5kg with 55% discount was 98€ and now for 4kg is 112€ so that is enormous difference in price…

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

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