Myprotein.hr Reviews 

318
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, including clothes and supplements, finding them reliable and meeting expectations. Many consumers also highlight the fast and efficient delivery service, with items arriving quickly and well-packaged. The website is often described as user-friendly, providing clear information, and competitive pricing with regular deals is appreciated. However, some customers noted concerns regarding pricing, mentioning increased costs and deals that feel like gimmicks. A few other people also felt the website could be improved, citing bugs during account creation, frequent out-of-stock items, or unclear product descriptions.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent range and superb quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the product range is... See more

Price

Consumers find price to be ambiguous, with many expressing dissatisfaction over significant price increases... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its user-friendliness, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download or... See more

Company replied

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly and the sizes of ordered goods absolutely correspond to the size descriptions listed on the site. This is important to avoid exchanges or returns. The quality is in line with... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.1

Great

TrustScore 4 out of 5

318 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(318)

218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God bless

Good discount, product quality, cool packaging, well functioning website..

8 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Pozdrav,

Hvala vam što ste odvojili vrijeme da ostavite svoju recenziju!

Uvijek nam je zadovoljstvo primiti ovakve povratne informacije od naših vjernih kupaca.

Vaši komentari pomažu nam da održavamo i stalno poboljšavamo naše usluge, a cijeli će se tim veseliti pročitati vaše lijepe riječi.

Ako imate bilo kakvih pitanja ili nedoumica, slobodno nas kontaktirajte — rado ćemo vam pomoći.

Želimo vam lijep dan!

Srdačan pozdrav,
Natalia

Rated 5 out of 5 stars

Fast delivery

Fast delivery. And amazing product. Would recommend 100%

5 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Great stuff

1 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Everything is excellent.

Everything is excellent.

27 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Super fast delivery and reliable source…

Super fast delivery and reliable source of excellent quality products.

25 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

Delivery is very expensive.

Delivery is very expensive.

24 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

I am buying from Myprotein for years…

I am buying from Myprotein for years and I am more than happy with the quality of their products and never had any issues with the delivery or similar. Can wholeheartedly recommend!

25 February 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Rated 2 out of 5 stars

Whey dark chocolate ima samo od pola…

Whey dark chocolate ima samo od pola kile pakovanje pa je preskup

22 April 2026
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Reply from Myprotein.hr

Hi Marko,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 4 out of 5 stars

You razred you,r prices ,werey much!!

You razred you,r prices ,werey much!!
Which I understand because if global situacion,but prices are two time ss they were 2 months ago!!
And always frim time to time ,customer wold get a gift ,for buying alwas at My protein! NOWno more!!!
BUT PRICES ARE WERRY SPICEY!
THANK YOU,

21 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Not affordable like before

I have been a customer of this store for several years and have purchased protein products from you multiple times. The product quality has generally been good, which is why I kept coming back.

However, there are a few issues that I find disappointing. First, there is no option for installment payments, even though Diners card payments are accepted. When I contacted customer support to ask whether installment payments (for example via Diners) would be available in the future, I received a response stating that installment payments are only possible through GPay or PayPal. This answer was unclear and somewhat confusing, as it did not directly address my question.

Another concern is the significant price increase. In 2019, I purchased the same protein (on sale) for around €10-12 per kilogram, while now the price (on sale) is about €32-35 per kilogram. I understand that prices can change over time, but this increase feels excessive from a customer's perspective.

I hope the store will consider adding clearer payment options, including installment plans, and continue to review pricing policies to remain competitive and customer-friendly.

19 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery! Thank you

8 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Unreasonably expensive !

Unreasonably expensive !
The product is expensive and the shipping fee is twice as expensive as others!

12 April 2026
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Reply from Myprotein.hr

Hello,

Thank you for your review.

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Kind regards,

Sam

Rated 5 out of 5 stars

Great quality

Great quality, good price.

9 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

You’re making the packaging smaller…

You’re making the packaging smaller while raising the prices, not ok.

8 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Stop saving my card information…

Stop saving my card information everytime. Please add an option so we can block this thing. Very unpleasant!

8 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the details on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Everything was amazing

Everything was amazing. In love with products!

8 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Value for money

Value for money, recomended.

8 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

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