My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more
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Review summary
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Reviews shaping this summary
They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sen... See more
Company replied
Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The resul... See more
Company replied
Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more
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Company details
Written by the company
Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
Contact info
10685-B Hazelhurst Dr. #24329 Houston, 77043, Texas, United States
- +1-430-224-0303
- info@mypethealthstore.com
- mypetsensitivity.com
4.0
Great
3K reviews
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Poor service
Ordered the sensitivity test a week ago & still haven’t received it.
You can’t track the order, despite them saying you can & no reply to my 2 emails asking where the test kit is.
Very poor service.
20 September 2026
Unprompted review
Reply from My Pet Sensitivity
We’re sorry to hear you’ve been disappointed with your experience. We have replied to both of your emails, so we’re sorry that our responses haven’t reached you. Please could you check your junk/spam folder, as our emails may have been filtered there.
We’d also like to clarify that our sensitivity tests are digital and we don’t send a physical test kit in the post, so there is no delivery to wait for.
You can get started straight away by activating your test online using the unique code provided in your email. Once activated, you can collect your sample and send it to the address provided.
We hope this helps clarify things, and please do check your junk/spam folder for our previous replies. We’re happy to assist further if needed.
Total scam!!!
4 September 2026
Reply from My Pet Sensitivity
We’re sorry to hear you feel this way. We’re a genuine business and take concerns about our products and services seriously.
We’d be happy to look into what happened and see if we can help resolve your concerns. Please feel free to contact our customer service team with your order details so we can investigate this for you.
This is the 2nd time I have used you…
This is the 2nd time I have used you for my dogs. Both times, the test results have made complete sense! This time, my dog was having terrible issues with his tummy. The results say beef is the issue.. so I've cut that out of his diet, and the difference is amazing! Very very pleased, so thank you very much!
24 September 2026
Unprompted review
Reply from My Pet Sensitivity
We are so happy to hear that our tests have provided such clear and helpful insights for your dogs, especially in resolving your dog's tummy issues. It's wonderful to know that cutting out beef has made such a positive difference! Thank you for sharing your amazing experience.
Got our test results and made sure we…
Got our test results and made sure we didn't give our dog anything on the list that he was sensitive to. Rash all gone now for 5 months. Service was great and although the vet said don't rely on it, week they were wrong!
11 February 2026
Reply from My Pet Sensitivity
We're so happy to hear your dog is doing well and the rash is gone! It's wonderful to know our service helped. Thank you for sharing your positive experience with us.
Fast and easy and has helped my dog
28 August 2026
Reply from My Pet Sensitivity
We're so happy to hear that our product was fast and easy to use, and that it has positively impacted your dog's well-being. Thank you for sharing your wonderful feedback with us!
Reply from My Pet Sensitivity
We're so happy to hear that your experience was easy and informative! We truly appreciate your positive feedback.
Easy, Quick & Informative
So easy and quick and helped me get a real understanding of what is going well and what isn’t going well for my pup!
28 August 2026
Reply from My Pet Sensitivity
Thank you so much for your lovely review! We’re so pleased to hear that you found the process easy and quick, and that the results have helped you better understand what may be working well for your pup and where there might be areas to explore. We hope the results prove really helpful!
Our results were received promptly and…
Our results were received promptly and have given us some ideas of where the issues may be coming from. We intend to make some food changes based on the results however, only time will tell if these changes have any affect. If I had a recommendation, it would be helpful if some testing was done on some environmental aspects as well.
31 August 2026
Reply from My Pet Sensitivity
Thank you so much for taking the time to leave a review! We’re really pleased to hear that your results arrived promptly and have given you some useful ideas to explore. We hope the dietary changes prove helpful.
Just to mention, we do also test for environmental sensitivities, so if you check page 18 of your results, you’ll find these listed there too. We really appreciate your feedback and hope you find your results helpful!
all expained and easy to use results
27 August 2026
Reply from My Pet Sensitivity
We're happy to hear that our explanations and results were easy to use for you. We appreciate your positive feedback!
Not what I expected
Not what I expected. It was only for possible food sensitivity not actual allergy issues.
31 August 2026
Reply from My Pet Sensitivity
We appreciate your feedback and understand your disappointment regarding the product's focus. We aim to clarify product capabilities to prevent such misunderstandings.
Great communication and quick results
Great communication and quick results. Eliminated several surprising allergies and has worked so well!!
28 January 2026
Reply from My Pet Sensitivity
We're so happy to hear that you had such a positive experience with us! It's wonderful to know that our communication and quick results made such a difference for you.
Gave my better ways to keep my fur baby…
Gave my better ways to keep my fur baby healthy
21 August 2026
Reply from My Pet Sensitivity
We're so happy we could help you keep your furry friend healthy! We appreciate your kind words.
Tryed to con me into a monthly Direct…
Tryed to con me into a monthly Direct Debit for vet services will not refund first payment
11 August 2026
Reply from My Pet Sensitivity
Thanks for sharing your feedback. We offer the chance to sign up to our 247Vetline subscription at various points throughout your checkout process including on the product page, in the cart and post-purchase. If you opted to one-click purchase the product or didn’t remove it from your basket then you will have signed up to the subscription service which is a monthly recurring fee.
We can help you cancel this no problem!
Reply from My Pet Sensitivity
We're happy to hear that you found it easy to read. We appreciate your positive feedback.
Results were incredibly informative and…
Results were incredibly informative and helpful in figuring out what to do with my pets sensitivities.
4 August 2026
Reply from My Pet Sensitivity
We're so glad our results helped you understand your pet's sensitivities. We appreciate your positive feedback!
Ive used the tests for my 3 dogs and 3…
Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The results have been incredibly helpful. The idea of the elimination diets is too stressful, especially when I may only have a foster a month. However this last time, your turn around from order to results was less than 10 days! I really appreciate how fast and accurate the results are. I honestly dont have any suggestions!
18 August 2026
Reply from My Pet Sensitivity
We are so happy to hear about your positive experience with our tests for your dogs and fosters! It's wonderful to know that our economical pricing and fast, accurate results have been incredibly helpful, especially when managing elimination diets can be stressful. We truly appreciate you recommending us and your kind words.
Reply from My Pet Sensitivity
We're so happy to hear you received fast results! We appreciate your feedback about the printing option.
Very reliable
Very reliable. I have used this company twice. My first dog once I received the report back immediately changed her diet and saw results. My other Frenchie was having similar issues and had him test as well.
17 August 2026
Reply from My Pet Sensitivity
We're so happy to hear our reports made such a positive difference for both of your beloved Frenchies! We appreciate you trusting us twice.
Fast turnaround time and some useful…
Fast turnaround time and some useful information, enabling us to tailor our dogs diet more specifically.
14 August 2026
Reply from My Pet Sensitivity
We're so glad our information helped you fine-tune your dog's diet. We appreciate your positive feedback!
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