My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more
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They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sen... See more
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Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The resul... See more
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Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more
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Company details
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Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
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10685-B Hazelhurst Dr. #24329 Houston, 77043, Texas, United States
- +1-430-224-0303
- info@mypethealthstore.com
- mypetsensitivity.com
4.0
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3K reviews
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Test: Fine. Mandatory Vet subscription? Eh
The test was fine, very clear.
New wrinkle: They've now added an apparently mandatory initial membership with a vet, and you have to unsubscribe to avoid the fee. The page says the vet is available 24/7.
I tried to contact the vet and got stuck in a loop of verifying my identity and never got through.
They did respond to my email asking about it and apologized for my experience, but I never got to talk to the vet.
17 September 2026
Reply from My Pet Sensitivity
Thank you for your feedback. We're glad to hear you found the test clear, but we're really sorry to hear about the issues you experienced when trying to access the vet service.
We'll be in touch with you to look into what has gone wrong and see how we can help. We appreciate you bringing this to our attention.
Allergy hair test
We sent the hair from our dog and got a reply back within a few days. I really dont believe there was any tests but a generic answer that everyone gets. Our vet said chicken but your tests dont show chicken as a main issue
18 September 2026
Reply from My Pet Sensitivity
Thank you for sharing your feedback. We're sorry to hear you feel this way, as we understand how important it is to have confidence in your dog's results. We'd really appreciate the opportunity to look into this with you and help you better understand your report, including the chicken results. We'll be in touch with you shortly to offer further support.
Data seemed to help my dog
They were quick and accurate on the data also good customer service
18 September 2026
Reply from My Pet Sensitivity
We are glad you enjoyed your experience with our speedy and precise data work and helpful support. Thank you for your review.
Generic, potentially dangerous advice, don't trust
Contradictory results and unsafe food advice
I bought the Advanced Pet Sensitivity Test for my two miniature dachshunds. Reading the reports side by side, I lost all confidence in the results.
Most concerning: both reports say my dogs can "eat freely" from their no-reactivity lists, which include onion, garlic, raisins and macadamia nuts. These are all toxic to dogs.
The results also contradict themselves. One dog's report says vitamin B6 is "highly outside range" while pyridoxine hydrochloride (the same vitamin) is fine. The other dog's report says the exact reverse. Both dogs, tested by different technicians, came back with an identical list of eight pork items, with the same single exception. Essential nutrients like iron, magnesium and phosphorus are listed as things to remove from their diets.
The reports also read as if they were written for humans, advising me to cut my dogs' caffeine, alcohol and nicotine and to check their lipstick and foundation. Template placeholder text was still in the documents.
The test uses bioresonance, which isn't recognised by vets as a valid diagnostic method. If your dog has symptoms, I'd recommend speaking to your vet about a proper elimination trial instead.
6 October 2026
Unprompted review
Reply from My Pet Sensitivity
Thank you for taking the time to share your detailed feedback. I’m really sorry to hear that the reports have left you feeling concerned and that you’ve lost confidence in the results.
I completely understand your concern regarding the foods you’ve mentioned. Our Pet Sensitivity Test is a bioresonance-based sensitivity screening and is not intended to determine whether a food is safe for a dog to eat from a veterinary or nutritional perspective. A “no reactivity” result should therefore never be taken to mean that a food is safe or appropriate to feed, particularly where a food is already known to be toxic to dogs. Foods such as onions, garlic, raisins and macadamia nuts should always be avoided regardless of what appears on a sensitivity report.
The same applies to essential nutrients. The report is not intended to recommend removing essential nutrients such as iron, magnesium or phosphorus from a dog's diet without veterinary guidance. We would always recommend discussing any significant dietary changes with your vet.
Regarding vitamin B6 and pyridoxine hydrochloride, B6 is an umbrella term for a group of related forms of vitamin B6, and pyridoxine hydrochloride is one particular form of B6. Therefore, seeing a result for vitamin B6 and a separate result for pyridoxine hydrochloride does not necessarily mean the results are contradictory. It may simply be that the specific form of B6 represented by pyridoxine hydrochloride is not the one showing a result outside the optimal range.
You are absolutely right that our sensitivity testing should not replace veterinary care or a properly supervised elimination diet where a dog is experiencing symptoms. Our reports are intended as a complementary sensitivity screening tool and should be used alongside, rather than instead of, advice from your vet.
We have also requested your details so that we can reach out to you directly and look into the reports and the concerns you've raised in more detail.
We genuinely appreciate the detailed feedback, as it helps us identify areas where the reports and guidance can be made clearer and more appropriate for pet owners.
Very useful
Very useful. Especially now that I know my dog is allergic to egg whites... now I know one hard boiled egg a day as suggested by every vet on the internet and my own, is the wrong thing to give my dog.
6 October 2026
Unprompted review
Reply from My Pet Sensitivity
Thank you for sharing your feedback. We're glad to hear that our service provided valuable insights regarding your pet's specific dietary allergies, helping you adjust their daily routine for better health.
Really impressed with the service
Really impressed with the service.
Posted the sample Thursday 1st October and got the results by Tuesday 6th!
Would definitely recommend as this has really helped us know what foods to eliminate from our dogs diet as well as providing an extensive list of foods that won’t cause her a reaction
6 October 2026
Unprompted review
Reply from My Pet Sensitivity
We are happy to hear that your experience with our testing service was so positive. Thank you for sharing such wonderful feedback with us. We are delighted that our swift turnaround time met your expectations and provided you with valuable insights. Knowing that the comprehensive food guidance is helping you tailor a safe, comfortable diet for your dog brings us great satisfaction. We truly appreciate your recommendation and wish your dog the very best health.
Inaccurate pseudoscience.
While I was hoping this would be a useful tool, the report I received is immediately and blatantly inaccurate and I question the actual scientific basis of it. I found this to be a waste of money. It’s better to do bloodwork via a proper vet.
15 September 2026
Reply from My Pet Sensitivity
We’re sorry to hear that you were disappointed with your results and felt that the report wasn’t accurate or useful.
It looks like you completed our fur sample test, which is designed to check for potential sensitivities rather than diagnose or confirm allergies. If you were looking for confirmation of a specific allergy, you would indeed need to speak with your vet or complete our blood allergy test, which is a different type of testing.
We understand that this distinction may not have been what you were expecting, and we’re sorry if there was any confusion. Thank you for taking the time to share your feedback.
Great Customer service
The service was really good! I sent off my dogs hair sample and it got lost in the post initially. But I got in touch with MyPetSensitivity and they responded efficiently and were very helpful. They offered me to send another one in using the same barcode and expedited the sample when it arrived.
The results come in a really well presented format and genuinely has been insightful!
Would 100% recommend!!
29 September 2026
Unprompted review
Reply from My Pet Sensitivity
Thank you so much for sharing your feedback with us. We are happy to hear that our team was able to assist you quickly when your initial package was delayed and that we could help resolve the situation smoothly. We are also glad you found the final report easy to read and valuable for understanding your pet's needs better. Your recommendation means a lot to us, and we appreciate your support of our service.
Reply from My Pet Sensitivity
We are glad you enjoyed your experience with our swift service and precise outcomes. Thank you for your wonderful feedback.
This test was easy to do and all the…
This test was easy to do and all the instructions where clear to help it go smoothly.
4 September 2026
Reply from My Pet Sensitivity
We are happy to hear that our clear guide helped your process run without any trouble.
Quick easy response.
2 September 2026
Reply from My Pet Sensitivity
Thank you for your lovely feedback! We’re so pleased to hear you found the process quick and easy.
Process was very easy and affordable
Process was very easy and affordable. We make our dog food and found out one of the ingredients was causing a reaction. Thank you.
28 September 2026
Unprompted review
Reply from My Pet Sensitivity
We are glad you enjoyed your experience. We are happy our service helped you identify the issue and keep your dog safe and healthy.
Quick and easy
Quick and easy, gave us a good starting point to find some relief for our dogs sensitivitys.
31 August 2026
Reply from My Pet Sensitivity
We're happy to hear we could help you find a good starting point for your dog's sensitivities. We appreciate your feedback!
Excellent service
Excellent service easy to do information easy to follow quick an efficient report which is very thorough an in great detail.Has helped me to make my dogs 🐶 life so much better big thanks
15 September 2026
Unprompted review
Reply from My Pet Sensitivity
We're so happy to hear our service and report helped improve your dog's life! Thank you for your wonderful feedback; we truly appreciate it.
Deceptive and a waste of money
Deceptive! Results are not accurate and they charge you for a vet subscription during check out that you don't realize you are paying for. Don't give them your hard earned money.
9 September 2026
Reply from My Pet Sensitivity
We're sorry to hear that you've been unhappy with your experience. Our team will be in touch with you directly to look into your concerns.
Regarding the Vetline subscription, this is clearly displayed in the basket during checkout and can be removed before completing your purchase if you don't wish to subscribe. It also includes a 30-day free trial, during which you can cancel at any time without being charged. We always aim to make our pricing and subscription options as transparent as possible.
We'd appreciate the opportunity to look into your concerns and help resolve any issues.
It was confusing at first when it sends…
It was confusing at first when it sends you an email to activate your text and they don't mail you anything. I make my own dog food for Bully breeds, all with intolerances. I normally use 5strands. The 5 Strands test accurately diagnosed the correct intolerances because once the process began within a week there were no more hives and or yeast. My problem is the results the My Pet sensitivities provided me contradict what I had previously tested for one year ago. SO going forward I will stick with 5Strands. There was a lot of information in the ultimate pet food sensitivities but I find that there was a large amount of things he is intolerant to got missed. They received my test one day and by the next day the results were in. I guess its a gamble I took.
22 September 2026
Unprompted review
Reply from My Pet Sensitivity
Thank you for taking the time to share your feedback. We're sorry to hear that you found the activation process confusing and that your results didn't meet your expectations.
Our tests are designed to identify potential sensitivities and are not diagnostic. As sensitivities can change over time, results may differ between tests and providers, as each uses a different testing method.
We're pleased to hear that you received your results so quickly, but we're sorry that the findings weren't as helpful as you'd hoped. We appreciate your feedback, as it helps us understand where we can improve our service.
Very easy to use got the results back…
Very easy to use got the results back very quickly and it was affordable. I refer then to everyone I know that wants to know more about what they’re dogs are eating
4 September 2026
Reply from My Pet Sensitivity
We're so glad you found our service easy to use, affordable, and received quick results! We truly appreciate you recommending us to others.
After months of reoccurring bad tummies…
After months of reoccurring bad tummies with my rescue chihuahua we did this test. What a game changer, cut out the main sensitivity and problem solved. He’s now been 2 months without diarrhoea etc x
4 September 2026
Reply from My Pet Sensitivity
We're so happy to hear that our test helped you identify the main sensitivity for your chihuahua and that he's been doing so well since! It's wonderful to know that the problem has been solved and he's had two months without any issues.
Brilliant quick and reliable service
Brilliant quick and reliable service, would highly recommend
10 July 2026
Unprompted review
Reply from My Pet Sensitivity
We're thrilled you found our service brilliant, quick, and reliable. We appreciate your high recommendation!
Reply from My Pet Sensitivity
We are so glad to hear that our quick service and detailed results met your expectations. We appreciate your positive feedback!
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