My Personal Challenge Reviews 2,139

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly nature of the app and its effectiveness in helping them achieve their goals. The staff is consistently described as impressive, helpful, and kind, with many highlighting the exceptional customer service. People appreciate the quick response times and the personalized assistance they receive, making their overall experience positive and supportive. However, some customers also noted minor technical glitches within the app, such as discrepancies between verbal prompts and video instructions. A few other people felt the initial sign-up process could be confusing or misleading, and some reported difficulties in reaching customer service initially.

What people talk about most

User experience

Users describe positive interactions with the user experience, finding the program easy to follow and not... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Application

Consumers find the app to be a positive and helpful tool. Many users express their love for the app,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a long break from training, this felt like a really safe way to come back. I didn’t have that usual fear of pushing too hard or doing something wrong. It’s slow and steady, and my body actually... See more

Company replied

Rated 5 out of 5 stars

This program has given me enough motivation to get up and complete daily. I’m not overwhelmed with trying to get to a crowded gym. I stopped going to the gym but could not get my motivation to return... See more

Company replied

Rated 5 out of 5 stars

I have had a really positive experience with this personal challenge app. The workouts are well designed and easy to fit into a busy schedule. I especially like the short 5 to 7 minute exercise... See more

Company replied

Rated 5 out of 5 stars

I love this app for multiple reasons, not least how response their CX team was to my personal needs. They worked through a tech issue I had without hesitation. This app is just the perfect complement... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

My Personal Challenge is a wellness app designed to make fitness simple, gentle, and sustainable. We focus on progress without pressure, encouraging you to build healthy habits through mindful movement, realistic goals, and positive motivation. Every session is created to help you feel stronger, more flexible, and more confident — one small step at a time. Our program combines various exercise routines that can easily be done at home. Whether you’re starting your fitness journey, returning after a break, or simply looking for a supportive and balanced approach to health, My Personal Challenge adapts to your energy and schedule.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Getting a good workout and that's what I'm getting

I am enjoying the workouts they are good they're not too heavy on my knees due to having issues with my knee and with my arms they are a nice pace exercise

24 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you for sharing your experience! I’m so glad the workouts are giving you a great challenge while being gentle on your knees—here’s to many more enjoyable, knee-friendly sessions! 💪✨

Rated 5 out of 5 stars

So far so good

So far so good. She’s a great coach and I’m ok at keeping up

24 May 2026
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Reply from My Personal Challenge

Thank you so much for your 5-star review! We’re thrilled our coach has been such a supportive guide and that you’re keeping up so well—keep it going! ✨😊

Rated 5 out of 5 stars

Cancelation

I needed to cancel my subscription and I worked with Nicky Collins. She was an absolutely wonderful to work with! She went out of her way to make sure that I was satisfied. I haven’t had a company/person work so hard to achieve my satisfaction. Nicky is top notch and I would give her more than 5 starts if I was able to!
Luna477

24 May 2026
Unprompted review
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Reply from My Personal Challenge

Thank you for sharing your experience! We’re thrilled Nicky could make your cancellation process smooth and go the extra mile to ensure you felt completely satisfied 😊✨

Rated 4 out of 5 stars

Great app for busy people

I am such a busy person and finding this app My Personal Challenge has been amazing. I can squeeze in a quick work out thought my day and I love how it tracks everything for me. I did have some issues with my subscription but Nicky Collins has been so gracious in helping me get it all resolved. It did take a couple of days to get a response but Nicky stuck it out with me until everything was resolved.

24 May 2026
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Reply from My Personal Challenge

Thank you for your kind words! I’m so happy our app is helping you squeeze in workouts during your busy days, and I appreciate your patience while Nicky sorted out your subscription 😊✨

Rated 4 out of 5 stars

Like it a lot

Like it so far

24 May 2026
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Reply from My Personal Challenge

Thank you for sharing your thoughts! We’re thrilled you’re enjoying the experience so far and can’t wait to keep supporting you 😊✨

Rated 4 out of 5 stars

The exercise is great

The exercise is great, I just need to also focus on my diet and what I'm eating because I want this work out to help and not let food get tin the way. But overall the work out is great!

24 May 2026
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Reply from My Personal Challenge

Thank you so much for your feedback! I’m thrilled you’re enjoying the workouts 😊 pairing them with mindful nutrition is a fantastic move to maximize your results—keep it up! ✨💪

Rated 5 out of 5 stars

Haven’t worked out in years and it…

Haven’t worked out in years and it feels good

24 May 2026
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Reply from My Personal Challenge

Thank you so much for your wonderful review! We’re thrilled you’re enjoying getting back into fitness and feeling great—keep up the awesome work! 💪✨

Rated 5 out of 5 stars

Like the short daily exercises

Like the short daily exercises. Not seeing a a physical difference yet but am excited to see if it will reduce my stomach

24 May 2026
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Reply from My Personal Challenge

Thank you for sharing your feedback 😊 We’re so glad the bite-sized workouts fit into your day, and we can’t wait to cheer you on as you start seeing those tummy-toning results! ✨💪

Rated 5 out of 5 stars

Lisa West was very thorough helping me…

Lisa West was very thorough helping me with my email issue. Great communication!! Quickly resolved

24 May 2026
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Reply from My Personal Challenge

Thank you so much for your kind words! We’re delighted that Lisa West provided clear, speedy support to get your email issue sorted 😊✨

Rated 4 out of 5 stars

Clear instructions good rythme

Good simple and fun

24 May 2026
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Reply from My Personal Challenge

Thank you for your kind feedback! I’m thrilled the pacing feels spot-on and that you’re enjoying a simple, fun experience 😊✨

Rated 5 out of 5 stars

Great work outs

I love how even though it is shorter workouts I feel it and I feel better about myself.

24 May 2026
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Reply from My Personal Challenge

Thank you so much for your wonderful feedback 😊 We’re thrilled our shorter sessions give you that extra burn and leave you feeling confident and strong ✨💪

Rated 4 out of 5 stars

Short workouts

24 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you for the great feedback! We’re so happy our short workouts fit seamlessly into your day and keep you moving 😊✨

Rated 5 out of 5 stars

The clear instructions and the exercises

The clear instructions and the exercises

24 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you so much for your fantastic feedback! I’m thrilled the clear guidance and exercises are making your journey smooth and effective ✨😊

Rated 4 out of 5 stars

All the instructions are clear and…

All the instructions are clear and practical. I can feel it in

my muscle and joints

24 May 2026
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Reply from My Personal Challenge

Thank you for sharing! We’re so glad the instructions feel clear and practical—and even happier you’re feeling the benefits in your muscles and joints! 💪✨

Rated 4 out of 5 stars

Clear, understandable and doable.

Short but taking my breath...

23 May 2026
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Reply from My Personal Challenge

Thank you for sharing how our concise, easy-to-follow steps still take your breath away—so glad they’re both clear and energizing for you! 😊✨

Rated 5 out of 5 stars

I enjoy that I can actually commit...

I enjoy that I can actually commit to the time... I still can't say if its making a difference yet due to just starting the program.... its concise and simple but very effective in feeling the muscles working.

18 May 2026
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Reply from My Personal Challenge

Thank you for sharing your thoughts! We’re thrilled you’re enjoying the simplicity and already feeling those muscles work—here’s to many more effective sessions ahead! 💪✨

Rated 5 out of 5 stars

I purchased the Tri Chi

I purchased the Tai Chi Walking program and started three days but because of a serious illness in my family I haven’t continued. The support I received from Emily Brooks was very generous and I look forward to getting back on track when things get back to normal

21 May 2026
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Reply from My Personal Challenge

Thank you so much for your kind words! We’re thrilled Emily could offer support during this challenging time and can’t wait to help you pick things up again when you’re ready 😊✨

Rated 5 out of 5 stars

The hard workout on every part of your…

The hard workout on every part of your body but it's short and simple and you feel it everywhere

23 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you so much for your feedback! We’re thrilled our quick, full-body routines are giving you that satisfying burn—keep up the awesome work! 💪😊✨

Rated 5 out of 5 stars

All is good thank you

All is good thank you

23 May 2026
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Reply from My Personal Challenge

Thank you for letting us know everything’s going smoothly — we’re delighted it’s all good on your end! 😊✨

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