Little Eden Reviews 

18
•
TrustScore 2.5 out of 5

2.3

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Company details

  1. Garden

Written by the company

The smarter way to buy plants for your garden. Little Eden recommends the best plants for your garden and delivers them to your door.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.3

All reviews

(18)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb

Our experience with Little Eden has been fantastic from start to finish. Sarah created the most beautiful design for my parents’ garden and there was great communication throughout the process. She took into account their tastes whilst being mindful of the need for something low maintenance. The plants that arrived were top quality and a lot larger than I had expected them to be which meant that the beds already look gorgeous. The layout and information was superb and everything we needed was provided, from a trowel to hand cream and bubbly for celebrating afterwards! We also have a monthly plan of gardening jobs to keep the beds looking beautiful. I honestly cannot recommend My Little Eden enough. So much so that I am planning on now getting them to do my own garden!

29 May 2025
Unprompted review
Rated 1 out of 5 stars

I have not received the item I…

I have not received the item I requested.

I emailed to advise and I have not had a response.

14 March 2025
Little Eden logo

Reply from Little Eden

Hi Daniel,

I'm really sorry you haven't received your Garden Blueprint. I checked our records, and we emailed your Blueprint at 10:25 am on 14 March, sent to the email address provided during your order.

Sometimes our emails might land in your spam or junk folder, so please can you check there.

Unfortunately this review is the first communications we've seen about your issues. We reached out to you directly immediately after becoming aware of the issue and re-shared your Blueprint. If you still can't locate it, I'm more than happy to resend it, or send it to an alternative email address you prefer. Please let us know.

As a small but growing business, customer satisfaction is incredibly important to us, and we're keen to resolve this issue quickly and ensure you're happy with your order.

Regards

Andrew

Rated 5 out of 5 stars

Really lovely personalised service

Really lovely personalised service, Sarah’s video message and the planning for my garden was fantastic. Amazing way to get help when you feel helpless yourself in trying to create a lovely space to enjoy 😊

5 May 2024
Rated 5 out of 5 stars

Recipient loved it

Sent a forget-me-not plant to some friends who recently lost their dog, and they loved it, they said it arrived beautifully packaged. Would definitely use again.

22 April 2024
Rated 4 out of 5 stars

Really great service provided

Really great service provided. When I had an issue when ordering it was sorted quickly with their help. Only minor issue was no care instructions came with the gift so my mother-in-law was confused as where to locate it when planting and how best to care for the plant.
Lovely gift idea though so highly recommend this company.

16 July 2023
Little Eden logo

Reply from Little Eden

Hi Jennie,

Thank you for your order and we’re really pleased that your Mam liked the Daphne gift set for her Birthday. We hope she had a lovely day.

It was our pleasure to help you with your order and get everything to your mum in time for here big day.

Every gift set comes with a QR code that links to the detailed care instructions for that specific plant so that the recipient knows how to care for their new gift.

We’re sorry that this wasn’t clear for your mum. Your review has got us thinking about how we can redesign things to make it even more clear and more accessible for all our customers.

Thank you, and we can’t wait to help you again when you next want a personalised plant gift for a loved one.

Andrew - Little Eden

Rated 5 out of 5 stars

So impressed with this company

So impressed with this company. I ordered a gift for a family member as my uncle had passed away. When going through the checkout I realised that my aunts name was on the billing receipt. Little Eden sorted the problem and dealt with it with great kindness. I will definitely use this company again. My aunt loved her plant. Thank you 😊

24 April 2023
Rated 5 out of 5 stars

Lovely Gift

Easy to navigate the website, gifts arrived on time for Mother's Day, lovely plants, both recipients very happy with the plants, hand cream and hand scrub, highly recommend

14 March 2023
Rated 5 out of 5 stars

Great Service.

The service provided from beginning to end was exemplary, characterised by an easily navigable website that facilitated suitable options and a seamless transition to the final product.

I would recommend this service and plan to use it again in the future for special occasions for loved ones.

14 March 2023
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