I had a positive experience with this company for the good customer service. My contact Mr. Marshall has been ready to answer and very kind. Any info or question you need is immediately carry on and r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did a live chat with Scarlett this morning. She dealt with my query quickly and efficiently. I am now just waiting for a refund to eventually appear in my bank account. Thank you Scarlett.
Horrible people and all they don't send anything out say you subscribe to them without doing that and taking a lot of money out. Not recommended!!! Please whatch out Facebook أناسٌ سيئون للغاية، لا ي... See more
I would just like to thank Marshall for a quick response in solving a query I was advised a response within two weeks but I am pleasantly surprised that the query has been raised a resolved within 24... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible people and all they don't send…
Horrible people and all they don't send anything out say you subscribe to them without doing that and taking a lot of money out. Not recommended!!! Please whatch out Facebook
أناسٌ سيئون للغاية، لا يرسلون أي شيء، ويطلبون منك الاشتراك دون علمك، ثم يسحبون مبلغًا كبيرًا من المال. لا أنصح بهم إطلاقًا! رجاءً، احذروا من فيسبوك.
Regarding the explanation
Regarding the explanation: When I registered, I did not purchase a gift card that could be converted into credit for your store (it was advertised as an iPhone for $44). This is a lie and misleading. You are lying to your customers. After I agreed and paid, it turned out to be a gift card.
(This means you're lying to me), just like your company lies to its customers.
A fraudulent company, no credibility, lies, lies, lies. I do not advise anyone to deal with them.
بخصوص التوضيح: عند تسجيلي، لم أشترِ بطاقة هدايا قابلة للتحويل إلى رصيد لمتجركم (كان يُعلن عنها على أنها آيفون بسعر 44 دولارًا). هذا كذب وتضليل. أنتم تكذبون على عملائكم. بعد موافقتي ودفعي، اتضح أنها بطاقة هدايا.
A fraudulent company, no credibility, lies, lies, lies. I do not advise anyone to deal with them.
شركة نصابة ، ولا يوجد مصداقية ، كذب كذب كذب
لا انصح اي احد بالتعامل معم
Thank you for help
Emerald responded quickly and…
Emerald responded quickly and efficiently and solved my problem. A very pleasant experience and outcome.
Thankyou
I received notification that the…
I received notification that the charges that were done without my authorization would be refunded. But the case is not closed yet and I am still waiting...
Satisfied with the service
The service was great, I’m really satisfied. Emerald was really helpful
The team is super friendly and…
The team is super friendly and easy-going! Great service and nice quality products, very satisfied and highly recommend
Quick to respond
Quick to respond. Straightforward. No complaints. Escalation team really helpful
Chefeatcook customer service are very helpful
customer service are very helpful with mind open to their customer problems,
appreciate their understandable for my case and their full helpful with me,
wish more success to Chefeatcook,
and i am sure one day will return back to them
Escalation Team is responsive
I am waiting for a refund. The customer support is helpful.
Customer service is very good and their…
Customer service is very good and their attitude is kind, but I kindly request my money to be refunded as soon as possible.
Refund
I have an issue with the subscription so I seek their team. They responded quickly to my email and process the refund that I wanted.
Without my permission cut money from my…
Without my permission cut money from my account is very bad I didn't purchase anything online.
Website is easy to navigate
The website is easy to navigate. Thanks to Kenny who has assisted me in this undertaking. Much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








