My experience so far has been excellent, I was thinking of joining the Juniper program for a while prior to making contact. Their Doctor answered all my questions and allowed me to make up my mind wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've lost 32kgs since June'25, from the first call back then with the nurse - this journey has been made with a team! From customer support, to medical team to the Juniper APP, I've felt very supporte... See more
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I took the plunge into starting my medical weight loss journey back around September last year and my goodness the weight literally dropped off so fast!! I lost a total of 35kgs and I have never felt... See more
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I’m so glad I took that leap of faith and reached out to the Juniper team..it truly changed my life. From my very first late-night phone consult (which they kindly accommodated at my request) through... See more
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Company details
- #3 of 6 best companies in Weight Loss Service
- #1 of 3 best companies in Women's Health Clinic
About Juniper Australia
Written by the company
Juniper is an online clinic helping you reach your weight goals through modern medicine and personalised care.
Our Weight Reset Program addresses weight on a cellular level to help you lose weight.
We offer breakthrough medication, weekly check-ins with Australian GPs, free access to dietitians and health coaches, and personalised treatment plans delivered to your door.Get started today, check your eligibility here.
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Doctor-prescribed medication: Lowers appetite and improves metabolic function. |
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Health tracking: Measure your biometric health improvements with an Aussie GP. |
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Private community: Celebrate successes and keep each other motivated. |
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Lifestyle coaching: Set the sustainable habits necessary for lifelong results. |
Introducing June
Written by the company
- Juniper’s new AI Health Companion
- June is an extension of our trusted support team, built with the guidance of our dietitians, medical professionals, and security experts. June gives you the right support at the right time, with answers that feel made for you.
- Juniper Essentials: Our lowest-cost program from $349/month
- Juniper Essentials offers a lower-cost option with all of our key services: the Juniper app, medical support and community access, but does not include personalised health coaching.
Money-Back Guarantee
Love your weight loss in 30 days or get your money back
You can cancel your treatment plan within the first 30 days of receiving your first order, for any reason, and we'll refund you the total amount of your first order.
Contact info
Level 3, 155 Clarence St, 2000, Sydney, Australia
- hello@myjuniper.com
- myjuniper.com
Empowering women to feel their best
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing treatment and program
Amazing treatment and program. Worked for me, happy customer 😊
16 April 2026
Unprompted review
Reply from Juniper Australia
Hi Lisa,
Thank you so much for the wonderful review. We’re delighted to hear you’ve had a positive experience with the program, and we truly appreciate you sharing this feedback.
Our team is committed to providing safe, evidence-based care and ongoing support, and it’s great to know that commitment is coming through.
Thanks again for taking the time to leave your review.
Warm Regards,
The Juniper Team
Two months in and I'm enjoying the…
Two months in and I'm enjoying the results from this program so far. It's been easy to follow the instructions and the treament is working really well. 7kg less and looking forward to kicking off the rest!
15 April 2026
Unprompted review
Reply from Juniper Australia
Hi Tessa,
Thank you for taking the time to share your experience. We’re delighted to hear the program has been straightforward to follow and that you’re seeing positive results so far.
Well done on your progress — keeping consistent and following the plan safely is key, and we’re committed to supporting sustainable outcomes throughout your journey.
We appreciate your feedback and are cheering you on for the months ahead.
Warm Regards,
The Juniper Team
Continued Care
I recently had a consultation to increase my dose. I was pleased to be asked questions about my health and journey up to date. A follow up to see how I adjust the new dose was arranged and my questions were answered. Thank you for your thoroughness.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Candy,
Thank you for taking the time to share this lovely feedback. We’re delighted to hear your recent consultation felt thorough and that your questions were answered.
Providing safe, person‑centred care with regular reviews and check‑ins is really important to us, and it’s great to know this came through in your experience.
We look forward to your scheduled follow‑up and to continuing to support you on your health journey.
Warm regards,
The Juniper Team
Anonymity & care
I like the anonymity and not having to visit a doctor in person. The app is helpful and interactive. The team are caring, I feel looked after and they are always available. Plus the product has worked well for me.
15 April 2026
Unprompted review
Reply from Juniper Australia
Hi Clare,
Thank you so much for taking the time to share this generous review. We’re delighted to hear you’ve had a positive experience.
Protecting privacy and offering discreet, accessible care are core to what we do, and it’s wonderful to know the app and our team’s support have been helpful for you. We’re committed to providing timely, compassionate care and continuously improving the experience so it remains secure, convenient, and supportive.
We appreciate your kind words and your confidence in our service.
Warm Regards,
The Juniper Team
Supportive and encouraging
The company is incredibly responsive to queries and contact. There is a whole community of people that you can draw on for support. Everything is medically backed and you have the support of health coaches and dieticians
15 April 2026
Unprompted review
Reply from Juniper Australia
Hi Lee Anne,
Thank you for sharing such positive feedback. We’re delighted to hear that the responsiveness, supportive community, and evidence-based care — including access to health coaches and dietitians — have been valuable for you.
We’ll pass your kind words on to our clinical and support teams. We’re committed to maintaining this standard of care and encouragement for everyone who uses our service.
Thanks again for taking the time to leave this review.
Warm Regards,
The Juniper Team
I would highly recommend Juniper for…communication and support
I would highly recommend Juniper for anyone that wants to loose weight. I have lost 16kg so far and feel supported with Juniper to reach my goal weight. I have always struggled with weight and this has caused a number of health issues, but when I spoke to my Doctors they just wouldn't listen. Juniper did not judge my choices, they have always been available to answer all my questions and checked in to make sure any side effects were dealt with. The support is worth the extra cost. Thank you.
14 April 2026
Unprompted review
Reply from Juniper Australia
Hi Tara,
Thank you for taking the time to share such a thoughtful review. We’re so pleased to hear our team’s communication and support have been helpful and judgment-free.
To ensure you continue to feel well supported, our medical support team will follow up with you via email. We’re committed to safe, consistent care and regular check-ins.
Your recommendation means a lot to our clinicians and care team, and helps others considering Juniper. Thank you again for your kind words.
Warm regards,
The Juniper Care Team
Absolutely Fabulous yes it's me again
Absolutely Fabulous. 4 months to the day I reached my goal as predicted by Junioer. Through menopause & feeling absolutely rotten & bloated & not myself to feeling like the most healthy sexy amazing version of myself 10 yrs ago,,I never believed I could look & feel this good again, I feel 10 yrs younger 😁 Thanks Juniper for giving me back to me
14 April 2026
Unprompted review
Reply from Juniper Australia
Hi Clare,
Thank you for such a generous review. We’re thrilled to hear you’re feeling your best and that our program and team support have helped you reach your goals.
Your feedback means a lot to us and to others considering care. We’ll share your kind words with the team, and we’ll continue to be here to support your long‑term health journey.
Thank you for choosing Juniper.
Warm Regards,
The Juniper Team
I love being on juniper i love all the…
I love being on juniper i love all the support and also easy to deal with. Thank you juniper for all the support
20 January 2026
Unprompted review
Reply from Juniper Australia
Hi,
Thank you so much for your lovely feedback and 5-star review.
We’re thrilled to hear you’ve found Juniper supportive and easy to work with. Our team is dedicated to making weight care straightforward and encouraging, and we’re grateful you’ve had a positive experience.
We’ll keep working to deliver the same thoughtful support every step of the way. Thank you for being part of Juniper.
Warm Regards,
The Juniper Team
It’s expensive but it’s the best
It’s expensive but it’s the best. I have zero regrets. I tried everything and this is the only thing that actually works. I’m still on it but off other medications so it’s not a big deal to me at all. I’d rather be on this and feeling amazing and looking amazing than on blood pressure medications and not feeling and looking amazing.
7 April 2026
Unprompted review
Reply from Juniper Australia
Hi Alissa,
Thank you so much for the wonderful feedback and five-star rating. We’re really pleased to hear the program has been a positive part of your journey.
We understand cost matters. We keep pricing transparent and offer flexible plan options.
We appreciate your trust and remain committed to safe, evidence-based care and ongoing support.
Warm Regards,
The Juniper Team
Life changing steps to the new/old me!!!
Choosing Juniper has been a life changing decision for me. Having lost nearly 20kg on my journey, and nearly at my goal weight, the changes I have noticed on the scales are only a small part of my successes! My clothes fit better, Ive gone from a 14-16 to a 10-12, mu menopause symptoms have improved, my inflammation and joint pain have reduced. I’m more confident and feel like myself again for the first time in years.
I don’t think I could have achieved this without the support from Juniper. The doctors, coaches and Juniper community have made this journey so much easier to navigate. With their help I have changed my exercise, diet, protein and water intake and feel positive about maintaining this.
If you are even mildly considering taking this journey- I highly recommend taking it with Junipers support rather than going it alone just going through your regular GP. It may cost slightly more, but it’s an investment in your health and self worth.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Bec A,
Thank you so much for sharing your experience and for the thoughtful recommendation. We’re delighted to hear your journey has been positive and that you’re feeling more confident—your hard work truly shows.
Our clinical team, health coaches, and community are here to support you as you continue to maintain your progress. We appreciate your trust in Juniper and are cheering you on every step of the way.
Warm regards,
The Juniper Care Team
Juniper has been amazing
Juniper has been amazing. Best thing I have ever did to get my life back. I am down 16kgs and still going.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Karlie Moore,
Thank you for sharing such a wonderful review — we’re thrilled to hear Juniper has been a positive part of your health journey. It’s great to know you’re feeling more in control and continuing to make progress.
We’ll keep supporting you with evidence-based care, regular check-ins, and guidance tailored to your goals, so you can continue safely and sustainably.
Warm regards,
The Juniper Care Team
Shipping confusion led to double charging
If I can opt not to give a star, I would. Juniper has been confused with my order. Instead of contacting me to clarify, they shipped out 2 pens and double charged me without checking. This is not the first time they stuff up my order. The customer service support does not seem to have the desire to understand and resolve my issue. Instead they kept teaching me how to store the additional pen. It is very frustrating.
7 April 2026
Unprompted review
Reply from Juniper Australia
Hi Ida Poon,
Thank you for sharing this—I'm sorry for the frustration you’ve experienced. We understand how concerning unexpected charges and confusing dispatches can be, and this isn’t the experience we aim to provide.
Our Patient Support team will follow up via email to review your recent orders and billing in detail, confirm the correct supply, and resolve any billing discrepancy promptly. They’ll also discuss practical next steps regarding any extra item that was sent so this is sorted quickly and clearly.
We’re also reviewing our communication so the focus stays on fixing order and charging issues, and we’ll ensure details are confirmed before future dispatches. Thank you for giving us the opportunity to make this right.
Warm regards,
The Juniper Care Team
Great service
Great service - always clearly answer correspondence in timely manner - quick post and app is handy and user friendly
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Peppa Lawrence,
Thank you for the wonderful 5-star review. We’re delighted to hear our timely communication, quick delivery, and easy-to-use app have been helpful for you.
We’ll keep focusing on clear support, reliable dispatch, and a seamless digital experience for our patients.
We appreciate you taking the time to share your experience—it means a lot to our team.
Warm regards,
The Juniper Care Team
My experience on Wagovy
Great experience. I reached my goal weight in 9 months on Wagovy. I’ve dropped from 1.7mgs to 1mg as a maintenance and so far have kept it off (4mths). It has been a great aid to my weight loss. The only negative is the cost. It does get expensive. You feel so much better in yourself so it’s definitely worth it.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Anne,
Thank you for taking the time to share your experience and for the 5-star review. Congratulations on reaching your goal and maintaining your results — it’s great to hear you’re feeling better in yourself.
We understand that cost can be challenging, and we’re committed to keeping care as accessible as possible. Our patient support team will follow up via email to share options that may help manage expenses and ensure you continue to feel supported.
Thanks again for your feedback and for choosing us on your health journey.
Warm regards,
The Juniper Care Team
I am so Happy that I joined Juniper
I am so Happy that I joined Juniper, it was life-changing. I started at 94kg, and I am currently 75 kg. I needed that boost in my life and i cant be happier with it. It costs a lot of money, otherwise I would be happy to continue on.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Jen,
Thank you for your wonderful feedback — we’re so pleased to hear the program has had a positive impact for you.
We understand cost is an important consideration. Our patient support team will follow up via email to review your plan and discuss any available cost‑saving options or adjustments that may help make things more sustainable.
We appreciate you sharing your experience and wish you continued success on your health journey.
Warm regards,
The Juniper Care Team
Having struggled with weight management…
Having struggled with weight management trying various diets and programs this has been a game changer. Alongside daily movement and responsible food choices if you are looking to make long term health goals it would be worth considering this program.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Mary S,
Thank you for taking the time to share your experience. We’re delighted to hear the program is supporting your long‑term health goals alongside daily movement and balanced food choices.
Your feedback will be shared with our care team—it’s encouraging to know the approach is working well for you. We’re committed to providing safe, evidence‑based support at every step.
Thank you for recommending us.
Warm regards,
The Juniper Care Team
It has been transformative for me and…
It has been transformative for me and my approach to eating and food. i have been very successful with only mild side effects. The best decision ive made for myself in a longtime. i feel so empowered and liberated.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Clare,
Thank you for sharing such uplifting feedback. We’re delighted to hear the program has helped you feel empowered and build a healthier relationship with food.
To ensure you’re fully supported, our medical support team will follow up with you via email regarding the side effects you mentioned, and make sure your care remains safe and comfortable.
We appreciate your trust in us and are cheering you on.
Warm regards,
The Juniper Care Team
Amazing communication and help.
Juniper provided a free scale to help track my weight and encourage regular check-in’s. my scale broke and juniper replaced it aswell. Always super helpful communications and of course a medication that really works! i’ve taken my medication for a year through juniper and have received amazing results
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi Anonymous,
Thank you for sharing such a positive review. It’s great to hear our communication and support resources are making a difference.
We’re committed to reliable service, regular check-ins, practical tools to track progress, and prompt assistance if something needs attention—so patients can stay on track with confidence.
We appreciate you taking the time to leave this feedback.
Warm regards,
The Juniper Care Team
It actually works
It actually works, different for everyone but if you put in the effort you will see the results much easier than anything else I've done. I love the community on FB, so great to be part of this and there is support on hand if you need it. Reassuring to feel that you are part of a professional organisation, yes its a business, but medically they have your back.
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi SHERYN,
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear you’re finding the program effective—your effort is a big part of that, and we recognise results can differ for everyone.
We’re also glad the community and professional support have been reassuring. Our clinical and patient support teams are committed to safe, evidence‑based care and ongoing guidance, so you can feel confident throughout your journey.
We appreciate you being part of our community and for helping others understand what a structured, medically supported approach can feel like.
Warm regards,
The Juniper Care Team
I found the silver lining…
I am thrilled that I am finally seeing results after many, many years of struggling with my weight.
I am ok with my weight loss coming off slowly and steady but I’m doing it and I couldn’t be happier I thought I would never lose the weight and I’ve tried a lot of different ways over the years with little or no success.
Sensible eating plan combined with Juniper is the way to go and I am so happy that I made the decision to try Juniper. The support and guidance provided is always there when you need it to keep you on track and keep you motivated throughout your journey. The app is excellent and I just love the amount of information you can get from it!
I would recommend Juniper to anyone like me who has struggled with weight loss, don’t fear there is a way that works!
13 April 2026
Unprompted review
Reply from Juniper Australia
Hi customer,
Thank you so much for sharing your experience and recommendation. We’re delighted to hear you’re seeing steady, sustainable progress and that our program and app are helping you stay motivated and on track.
Your kind words mean a lot to our team—we strive to provide clear guidance, practical tools, and consistent support. Congratulations on your results so far; we’re cheering you on as you continue your journey.
Warm regards,
The Juniper Care Team
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