My experience so far has been excellent, I was thinking of joining the Juniper program for a while prior to making contact. Their Doctor answered all my questions and allowed me to make up my mind wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've lost 32kgs since June'25, from the first call back then with the nurse - this journey has been made with a team! From customer support, to medical team to the Juniper APP, I've felt very supporte... See more
Company replied
I took the plunge into starting my medical weight loss journey back around September last year and my goodness the weight literally dropped off so fast!! I lost a total of 35kgs and I have never felt... See more
Company replied
I’m so glad I took that leap of faith and reached out to the Juniper team..it truly changed my life. From my very first late-night phone consult (which they kindly accommodated at my request) through... See more
Company replied
Company details
- #3 of 6 best companies in Weight Loss Service
- #1 of 3 best companies in Women's Health Clinic
About Juniper Australia
Written by the company
Juniper is an online clinic helping you reach your weight goals through modern medicine and personalised care.
Our Weight Reset Program addresses weight on a cellular level to help you lose weight.
We offer breakthrough medication, weekly check-ins with Australian GPs, free access to dietitians and health coaches, and personalised treatment plans delivered to your door.Get started today, check your eligibility here.
 |
Doctor-prescribed medication: Lowers appetite and improves metabolic function. |
 |
Health tracking: Measure your biometric health improvements with an Aussie GP. |
 |
Private community: Celebrate successes and keep each other motivated. |
 |
Lifestyle coaching: Set the sustainable habits necessary for lifelong results. |
Introducing June
Written by the company
- Juniper’s new AI Health Companion
- June is an extension of our trusted support team, built with the guidance of our dietitians, medical professionals, and security experts. June gives you the right support at the right time, with answers that feel made for you.
- Juniper Essentials: Our lowest-cost program from $349/month
- Juniper Essentials offers a lower-cost option with all of our key services: the Juniper app, medical support and community access, but does not include personalised health coaching.
Money-Back Guarantee
Love your weight loss in 30 days or get your money back
You can cancel your treatment plan within the first 30 days of receiving your first order, for any reason, and we'll refund you the total amount of your first order.
Contact info
Level 3, 155 Clarence St, 2000, Sydney, Australia
- hello@myjuniper.com
- myjuniper.com
Empowering women to feel their best
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An awesome health coach
Definitely constant support and checking in on me from my Health Coach - Eunice. She’s always helping me with nutrition and checks how I am feeling with energy levels and side effects.
21 April 2026
Unprompted review
Reply from Juniper Australia
Hi Chetna pagadala,
Thank you for the fantastic 5-star review. We’re delighted to hear you’ve felt consistently supported by your Health Coach and that the check-ins and nutrition guidance have been helpful.
Our medical support team will follow up with you via email to ensure you have the appropriate clinical guidance.
We appreciate you sharing your experience and are committed to providing safe, supportive care every step of the way.
Warm regards,
The Juniper Care Team
Positive Results and Wonderful Support
I’m in my 60’s, was active and ate well, but nothing worked, until Juniper! I was disheartened, but once I started to lose the weight it created a positive change that is reflected in all aspects of my life. To add to that, I feel supported by the Juniper Team, and appreciate the tips, recipes and regular upgrades they make to the app.
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Ann Pratt,
Thank you for the lovely review and 5-star rating. We’re thrilled to hear the program, support from our team, and the tips, recipes, and app updates are making a real difference.
Your feedback means a lot and helps us keep improving the experience for everyone. We’re proud to support you and will continue enhancing the program and app to make it even more helpful.
Warm regards,
The Juniper Care Team
15kg in 1 year - slow and steady wins!
I started out at 81kg last year and am now 67kg. I started on Wegovy but I didn’t find it very effective for me so switched to Mounjaro. It was a game changer! Whilst I lost a lot in the first few months, it slowed down to a more comfortable pace as the months went on. I learned how to eat, what to eat and when to eat so that I didn’t starve myself and am able to work out, which I love. The support from Juniper is great, the medical team are super helpful and don’t push you to change meds, the delivery is discret as well. I think I have tried every diet known to man and this is the only one that has help me get close to my target weight (aiming for 62kg which is “healthy” for my height). I have always been in the overweight-obese band so I am feeling great!
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Clare,
Thank you for sharing such a thoughtful review and for the 5 stars. It’s fantastic to hear that a slow-and-steady approach is working for you, and that you’ve built sustainable habits around eating and movement.
We’re grateful for your kind words about our clinical support and discreet delivery. Our focus is on safe, personalised care and long-term results, so your feedback means a lot.
Congratulations on your progress—wishing you continued success as you work towards your goals.
Warm regards,
The Juniper Care Team
Happy customer
Super pleased. Hit my weight goal based on the expected time frame.
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Paul McKeown,
Thank you for sharing your experience and for the 5-star rating. We’re thrilled to hear you had a positive journey with us.
Your feedback means a lot to our team and reinforces our commitment to safe, evidence-based care and ongoing support.
Wishing you continued success, and we’re here if you need us down the track.
Warm regards,
Patient Support Team
Great GLP program
Great GLP program, I lost my 20% in no time with some minor side effects but nothing serious. Highly recommend this program!
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Lorinda Gregory,
Thank you for sharing your positive experience and for the recommendation—we’re delighted to hear the program has been working well for you.
Your wellbeing is our priority. To ensure you feel fully supported, our medical support team will be in touch via email to check in.
We appreciate your feedback—it helps us continue delivering safe, high‑quality care.
Warm regards,
The Care Team
The good and bad
Weygovy certainly takes the food noises away, but my weight has not budged at all. I’m on my second month and am still not seeing a shift in the scales. I’m following the instructions of drinking plenty of water and eating lots of protein when I do eat, and nothing …. 😏
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Nardarh Warren,
Thank you for sharing both the positives and the frustrations. It’s encouraging to hear the food noise has eased, and we’re sorry the scales haven’t moved yet—that can feel disheartening.
Everyone’s weight‑loss timeline is different, and changes are often gradual. Non‑scale markers like how clothes fit, waist measurements, energy and sleep can also be helpful alongside the scales.
Our medical support team will email you shortly to check in and review your plan, and to discuss next steps if clinically appropriate. Please keep an eye on your inbox and junk folder.
We’re committed to safe, evidence‑based care and to helping you get the most from the program.
Warm regards,
The Care Team
Reply from Juniper Australia
Hi Dejan Maricic,
Thank you for your kind review—it’s wonderful to hear you found us easy to deal with and appreciated our honesty.\n\nWe’re committed to clear, transparent care and a smooth experience at every step. Your feedback means a lot to our team and helps us continue delivering high‑quality, patient‑centred support.
Wishing you all the best on your health journey.
Warm regards,
The Care Team
I’ve found this journey that I’ve…
I’ve found this journey that I’ve embarked on surprisingly easy. Apart from the nausea at the beginning 😁 while I have not engaged on social media I have found some of the posts to be quite informative. To read other people’s experiences helps when the self doubt creeps in.
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Ann Maree Ferguson,
Thank you for sharing your experience. We’re really pleased to hear the journey has felt manageable, and that the information posts have been helpful when self‑doubt creeps in.
We’re sorry to hear you experienced nausea at the start. To protect your privacy, we won’t discuss personal details here, but our medical support team will follow up with you via email to check in privately and offer guidance if needed.
We’re committed to supporting you safely and sustainably, and we appreciate your thoughtful review—it helps others considering their own journey.
Warm regards,
The Care Team
I took the plunge into starting my…
I took the plunge into starting my medical weight loss journey back around September last year and my goodness the weight literally dropped off so fast!! I lost a total of 35kgs and I have never felt better. I cannot stress enough how important it is to fix any unhealthy eating habits before starting this however, I’ve heard too many stories of people spending all this money to lose the weight and then gain it all back when they got off because they didn’t change the way they ate. It’s a huge mental and physical journey I couldn’t recommend it more!!
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Mia,
Thank you so much for sharing your experience and for the 5‑star review. We’re delighted to hear you’re feeling so well.
You’ve highlighted something incredibly important — building sustainable habits. Our clinicians focus on evidence‑based care that combines medical support with nutrition, movement and mindset guidance, and we offer ongoing maintenance pathways to help keep progress on track over time.
We’re grateful for your recommendation and proud to have supported your journey. Wishing you continued health and wellbeing ahead.
Warm regards,
The Care Team
Love the on going support you receive
Love the on going support you receive, prompt on answers to questions you have and they regularly check on how your doing and your progress
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Kylie Blackwell,
Thank you for the wonderful review and kind words. We’re delighted to hear the ongoing support, prompt responses, and regular check-ins have been helpful.
Your feedback means a lot to our team and we’ll be sure to share it with them. We’re committed to consistent, compassionate care and helping you stay on track.
Thanks again for taking the time to share your experience.
Warm regards,
The Care Team
Reply from Juniper Australia
Hi nicole king,
Thank you for the 5-star review—we’re delighted to hear you found the experience easy, fast and responsive.\nWe’re committed to timely support and high‑quality, confidential care, and truly appreciate you sharing your feedback.\nWe’ll keep working to make every step straightforward and dependable for our patients.
Warm regards,
The Care Team
Support and Curiosity
The support and curiosity from the health coach keeps me thinking and evaluating what I am doing. Delivery is quick and prompt even though I am rural and has always been delivered cold and left in a spot that keeps it that way.
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Toni,
Thank you for sharing such a thoughtful review. It’s great to hear that the health coach’s support is helping you reflect on your journey, and that your deliveries have been prompt and reliably kept cold at your location.
We work hard to provide consistent care and dependable cold‑chain delivery across Australia, including rural areas, so your experience means a lot to our team. We’ll make sure your kind words reach them.
Thanks again for the trust you’ve placed in us—we’re committed to keeping your experience smooth and supportive.
Warm regards,
The Care Team
Reply from Juniper Australia
Hi Shannon Olsen,
Thank you for the 5-star review—it’s great to hear you found our communication clear and helpful.
Providing timely, respectful updates is a top priority for us, and your feedback helps confirm we’re meeting that standard.
We appreciate you sharing your experience and remain committed to delivering consistent, high-quality care and support.
Warm regards,
The Care Team
The support and ease of the program has…
The support and ease of the program has made weight loss a less daunting experience.
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Anonymous,
Thank you for sharing this lovely feedback—it’s great to hear the program’s support and simplicity have made your journey feel less daunting.
We’ll keep providing clear guidance and regular check-ins so you know what to expect at each step. Your comments mean a lot to our team and will reassure others looking for a supportive, structured approach to weight management.
Warm regards,
The Care Team
Loving the program
Am loving the program, apart from a few mild side effects which went away after a short time I have been extremely pleased with the results.
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Lea-Anne,
Thank you so much for sharing this.
I’m really pleased to hear that you’re loving the program overall, and that your results have been going well.
Your feedback is genuinely appreciated, and it’s great to know the treatment has been working positively for you.
If there’s ever anything you need or any questions that come up along the way, please don’t hesitate to reach out.
Kind regards,
Ielle
From the initial phone call
From the initial phone call, to the product arriving fast and the fact that its actually working for me with next to mo side effects. So far so good, very happy. Support is great too
20 April 2026
Unprompted review
Reply from Juniper Australia
Hi Tracey Payne,
Thank you for sharing such a positive review. We’re glad to hear your experience—from the first call through to delivery and support—has been smooth and encouraging so far.
To ensure you’re fully supported, our medical support team will follow up with you via email to check in and make sure everything stays on track.
We appreciate your trust and remain committed to timely service, safe care and ongoing support.
Warm regards,
The Care Team
Very happy with Juniper !
I’ve just finished the Juniper program and lost 12 kilos. My energy is through the roof and I feel confident and in control again. The medical support, easy app, and health coach made everything manageable and sustainable.
I loved how personalised it felt with regular check-ins that kept me accountable without pressure.
One small suggestion: a dedicated “maintenance module” would make transitioning to long-term success even smoother.
Highly recommend Juniper if you want real, sustainable weight loss with proper support. Thank you to the team – you’ve helped me become the best version of myself!
18 April 2026
Unprompted review
Reply from Juniper Australia
Hi,
Thank you for such a thoughtful review and for recommending Juniper. We’re delighted to hear the program felt personalised, supportive, and sustainable for you.
Your suggestion for a dedicated maintenance module is greatly appreciated. We’ve shared this with our clinical and product teams as part of our ongoing work to strengthen long‑term support.
We’re committed to providing safe, evidence-based care and a positive experience at every stage. Thanks again for your kind words for the team.
Warm Regards,
The Juniper Team
My experience has been mostly positive
My experience has been mostly positive. On two occasions my medication was not going to arrive on time and I had to borrow from my sister to inject on time and pay her back when mine arrived. As I regularly visit my GP for other concerns and check ups, I have recently connected with him for my mounjaro scripts. He, like Juniper, is encouraging me in my protein diet and collagen product for my slight hair thinning. I thank Juniper for starting me on this process and helping me to understand a life changing, easy to maintain regime for my body.
10 April 2026
Unprompted review
Reply from Juniper Australia
Hi Christine,
Thank you for sharing your experience and for the kind words about getting started with us—it’s great to hear the program has been helpful.
We’re sorry for the delivery timing issues you encountered. As I am unable to locate your account at this time, please kindly send us an email at hello@myjuniper.com with the subject line "Escalations Team" so we can provide further support on this.
We appreciate your feedback and remain committed to safe, reliable care and smooth deliveries.
Warm Regards,
The Juniper Team
I was really surprised I’d lost some…
I was really surprised I’d lost some weight in the first month. I’m a very sceptical person so to see this actually works was fantastic. I haven’t changed anything I do day to day but I don’t feel as hungry as I used to. Can’t wait to see next month’s results
17 April 2026
Unprompted review
Reply from Juniper Australia
Hi Barb,
Thank you for sharing your experience and for the fantastic rating.
It’s great to hear you’re seeing early progress and feeling less hungry—many people find that encouraging as they work towards sustainable results.
Please keep following your plan and completing your regular check-ins; our team will continue to support you throughout your program.
We’re cheering you on for next month.
Warm Regards,
The Juniper Team
Helpful & Enjoyable.
The process of application and prescription is both seamless and minimally invasive. Postage is discreet. The app is quite well designed. Interface is easy to interact with. The ai bots used for instantaneous replies in the help sections are noticeable but not irritating. The wait time on hearing from an actual human is reasonable. I’ve had issues with the postage company but Juniper’s compensations were timely and satisfactory. It is definitely more expensive than the Dr route but far more supportive.
17 April 2026
Unprompted review
Reply from Juniper Australia
Hi Denni,
Thank you so much for sharing this generous 5‑star review. We’re delighted to hear the application and prescription process felt seamless, the packaging was discreet, and that the app and support experience worked well for you. Your note about our AI chat and access to a human team member is especially helpful as we keep refining the experience.
We’re committed to safe, supportive care and a consistently high‑quality experience. We really appreciate you choosing us and taking the time to share your feedback.
Warm Regards,
The Juniper Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.