My Holiday Guide Reviews 

823
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and highly responsive, often going above and beyond. The booking process is highlighted as easy and efficient, with agents swiftly providing detailed itineraries, accommodating requests, and delivering amazing, memorable, and well-organized holidays that often exceed expectations. Quick response times from agents are a recurring positive theme, ensuring customers receive immediate answers and prompt handling of changes. This consistent excellent support and seamless execution lead many to confidently recommend the company and plan future trips.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many customers expressing immense satisfaction and... See more

Service

Users describe positive interactions with service, highlighting the efficiency and responsiveness of the... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers highlighting the... See more

Booking process

Consumers find the booking process to be a positive experience, with many reviewers highlighting how simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

Eric Young was professional and above and beyond amazing in helping me plan a Disney trip for my daughter’s 7th! He was very patient and offered lots of options till it suited my budget! The trip itse... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more


Company details

  1. Airline Ticket Agency
  2. Tour Agency
  3. Travel Agency

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(823)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Holiday quote

*3/5 Stars*

"Kevin from 'My Holiday Guide' provided good customer service - with a good and quick response. Appreciated the support. Overall, a good experience."

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service & City Break

Romania 🇷🇴 City Break & Dracula Castle, Peles Castle & Walking tour of Brasov! (08/04/2025).

Many thanks to Steven for arranging the trip, All information was included via email and Steven was on hand to answer any questions. We look forward to booking the next trip with him.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

3 centre European holiday.

Great communication and price from Tony, who even included links to trip advisor for each hotel, which was very helpful. Will certainly use again in the future!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much Richard for arranging…

Thank you so much Richard for arranging such an amazing and magical trip, this took all the stress out of getting away. The hotel was great, the location and having access to the shuttle. The dates were great as it wasn’t overly crowded. And the flight times were perfect. Will be highly recommending your company to everyone. Thanks again ☺️.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing holiday to Disneyland…

We had an amazing holiday to Disneyland Paris booked through my holiday guide. Kevin dealt with everything for us he done the whole holiday package and he was amazing and so accommodating with all my questions, he definitely knew his stuff. I would highly recommend.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service ⭐️😊

Thank you Eric!
I had an amazing experience working with Eric (My Holiday Guide)! From start to finish, he was professional, attentive, and incredibly helpful in putting together a customized and affordable quote for both my trips to Rome and Iceland. He took every request into consideration and tailored the itinerary perfectly to suit our needs. Not only was he quick to respond, but he also ensured that every detail was covered, making the entire process stress-free. I truly appreciate his effort and dedication—highly recommend his services to anyone looking for a seamless travel planning experience!
10/10 service ⭐️😊

27 February 2025
Unprompted review
Rated 5 out of 5 stars

I recently inquired about a Disney deal…

I recently inquired about a Disney deal with Eric, and he was fantastic! He provided a variety of hotel options that suited our needs perfectly and responded very quickly. His friendly and helpful attitude made the process smooth and enjoyable. Highly recommend!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Booking a holiday with my holiday guide

Was looking to book a holiday with My holiday guide. Steven was my customer care guide. He went over and above helping me with flights, dates and accommodation that I have requested. I would definitely use this company again. Stephen was very pleasant and very quick to answer any queries I had. Thank you again Steven.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

I booked a holiday to Disneyland Paris…

I booked a holiday to Disneyland Paris at the start of December 2024, we booked with my holiday guide and Kevin made the process very easy from start to finish.
I began the initially enquire through Facebook massager and kevin came back to me very quick with different options and price ranges, He helped organised the flights hotel tickets to disneyland the private transfer that we requested from the airport.
we stayed at the Grand Magic hotel which was about 10 minutes from the park and was a lovely hotel very magical. The hotel is great for families, the lobby bar is great for relaxing and taking in the magical atmosphere.

I would definitely book another holiday with my holiday guide and would recommend Kevin for his patients and professionalism.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Information and helpful

Kevin was quite helpful when looking for a holiday for myself and my family. Couldn’t have asked for more. Although I didn’t book this time I will keep in mind for again.

27 January 2025
Unprompted review

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