I would have given you 5 stars except for the way I had to place my order. I had to listen to and watch an annoying video for almost 15 minutes about a foot massager that I had absolutely no interest... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I did not know I was buying a subscription until I started receiving multiple orders. All I wanted to do was try the product. I reached out to the company who tried to give me the third order at a d... See more
Company replied
I love the product, but hate how they manage their ordering and complaints. I received a code for 20% off my order which was a large one ($1191.78) The code didn't work and I never received my 20%... See more
Company replied
My original experience was HORRIBLE ! I received a delivery of 6 jars just a month after my original purchase at a greatly inflated price. I was VERY SICK when I made the original purchase and... See more
Company replied
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The delivery was as scheduled
The delivery was as scheduled. This product really works! I have severe lower back pain and I'm able to sleep through the night. Love this product!
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Margot,
Thank you for your 5-star review! We're delighted to hear that your order arrived as scheduled and that the product has helped provide relief for your lower back discomfort, allowing you to sleep through the night. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It was shipped quickly and no shipping…
It was shipped quickly and no shipping charges which I really appreciated. Started using immediately and am finding a slight relief after only a few days.
9 July 2026
Unprompted review
Reply from MyHiRelief
Hi Joan,
Thank you for your 5-star review! We're delighted to hear that your order arrived quickly, that you appreciated the free shipping, and that you've already started noticing some relief after just a few days of use.
We truly appreciate you sharing your experience and hope you continue to see positive results. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
A Great New Beginning-- feeling great
Great communication and just received the product. I just used it this morning and it really worked quite quickly. I think I am off to a good start with this product. Looking forward to a long relationship of feeling better.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Mae,
Thank you for your 5-star review! We're delighted to hear that you had a great experience with our communication and that your first use of the product provided quick relief. It's wonderful to know you're off to such a positive start.
We truly appreciate your kind words and look forward to being part of your wellness journey. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Place my order
Place my order, received it quickly. Haven't seen any results as of yet. However, just received the product.
7 July 2026
Unprompted review
Reply from MyHiRelief
Hi Pat,
Thank you for your 5-star review! We're glad to hear that your order arrived quickly and appreciate you giving MyHiRelief a try.
We understand that results may take time, and we appreciate you sharing your honest first impression. We hope you continue to enjoy using the product and have a positive experience moving forward.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Pain free
It works and I gave my friend a jar and she said it was the first time she slept with no pain in a long time thank you 🙏
12 June 2026
Unprompted review
Reply from MyHiRelief
Hi Alfreda,
Thank you for your 5-star review! We're delighted to hear that the product has helped provide relief for you and that you were able to share the experience with your friend as well.
Hearing that it has made a positive difference means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you and your friend continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I received my order promptly and…
I received my order promptly and without any issues. My only question I have is why the jars are labelled differently.
10 July 2026
Unprompted review
Reply from MyHiRelief
Hi Karen,
Thank you for your 5-star review! We're glad to hear that your order arrived promptly and without any issues.
We appreciate you bringing up your question about the jar labels. Product names and packaging may be updated from time to time to align with labeling requirements and provide a clearer customer experience, but this does not change the quality or purpose of the product.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The service on the orders was fast and…
The service on the orders was fast and accurate. I used the cream for over a week with great relief to several joints so I ordered more. So glad to have found this.
22 June 2026
Unprompted review
Reply from MyHiRelief
Hi Martha,
Thank you for your 5-star review! We're delighted to hear that your orders were handled quickly and accurately, and that you've experienced positive results from using the cream. We're glad to know that it has become a product you value and that you decided to continue using it.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The order came in a timely manner
The order came in a timely manner. I am not fully convinced that it is doing what the commercial promised but I am hopefully expectant.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Stephanie,
Thank you for your 5-star review! We're glad to hear that your order arrived in a timely manner. We appreciate you giving the product a try and sharing your honest experience.
We hope you continue to enjoy using MyHiRelief and look forward to hearing more about your experience over time. Thank you for choosing us, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The Company's True
I had a mistake when I was ordering. I reached out to the company and right away received an email about how it was too fixed. First Carmina responded, then Randy took over the issue. He first offered me a wonderful percentage off, but as I don't need this, you resorted back to my original order and refunded my money. What a great company to work with. I am very pleased and I trust them. Sincerely,
Donna Wisswell
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Donna,
Thank you for your 5-star review! We're delighted to hear that Carmina and Randy were able to assist you with your order concern and help resolve the matter to your satisfaction. Providing timely, understanding, and helpful support is something we truly value.
We greatly appreciate your kind words about our team and your trust in MyHiRelief. Thank you for choosing us, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I would have given you 5 stars except…
I would have given you 5 stars except for the way I had to place my order. I had to listen to and watch an annoying video for almost 15 minutes about a foot massager that I had absolutely no interest in. There was no way out of it and if I used the back button, it said I would have duplicated my order. This was the only part of my ordering experience that was not acceptable. Other than that, I was kept informed to my order and delivery and received it as promised.
7 July 2026
Unprompted review
Reply from MyHiRelief
Hi Dr. Stephen,
Thank you for your review! We're delighted to hear that you were kept informed throughout the shipping process and that your order arrived as promised.
We also appreciate your honest feedback regarding the ordering experience. We understand that the promotional offers presented during checkout may not have matched your preferences, and we value your comments as they help us continue improving the customer experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great product,super fast delivery
Great product,super fast delivery. What is better than that. Thank you for your service.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Jim,
Thank you for your 5-star review! We're delighted to hear that you're happy with the product and that your order arrived quickly. Providing a great product and reliable service is always our goal, and we're grateful for your kind feedback.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Marcus was very helpful as was my…
Marcus was very helpful as was my previous interaction with Sheila. The customer service has been top notch.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Linda,
Thank you for your 5-star review! We're delighted to hear that Marcus and Sheila provided you with helpful and top-notch support. We'll be sure to share your kind words with them, as recognition like this means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Magnesium cream
I had a problem with the total i was charged and it was resolved to my satisfaction. Thank you
29 June 2026
Unprompted review
Reply from MyHiRelief
Hi Tammy,
Thank you for your 5-star review! We're glad to hear that your billing concern was resolved to your satisfaction. Our team is always committed to providing helpful support and ensuring our customers' concerns are addressed.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Everything was very easy when ordering
Everything eas very easy when ordering. Package shipped and arrived when it was supposed to.
Just started using it so would be unfair to say how it does or doesn't work
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Bill,
Thank you for your 5-star review! We're delighted to hear that your ordering experience was easy and that your package arrived as expected. We appreciate you giving the product a try and taking the time to share your initial experience with us.
We hope you continue to enjoy your Total Relief, and we truly appreciate your support. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It certainly works better than the Hemp…
It certainly works better than the Hemp Vana Cream that I was using . I have noticed a decrease in pain and swelling in my feet and ankles caused by O negative arthritis that I have. Able to sleep with no burning and pain in my feet and ankles and it has been only 2 days using it.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi LL,
Thank you for your 5-star review! We're glad to hear that you've noticed positive changes after using the product and that it has helped support your comfort and restful sleep.
We truly appreciate you sharing your experience with us. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
First is an excellent product which is…
First is an excellent product which is the one that helps me with my pains arms knees back hands in 10 mts the best
Very punctual and trustworthy with orders and shipments
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Carmen,
Thank you for your 5-star review! We're delighted to hear that the product has been helping with your discomfort in your arms, knees, back, and hands. We're also glad to know that you've had a positive experience with our order processing and shipping service.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Four Stars for now
Having just received product and using now for three days, perhaps I will be able to give 5 stars, for it seems to be helping my knee joints. Time will tell if the $200 expense for 6 very small jars will be worth it.
10 July 2026
Unprompted review
Reply from MyHiRelief
Hi Maureen,
Thank you for your review! We're pleased to hear that you've already noticed your knee joints seem to be improving after just a few days of use. We hope you'll continue to experience even greater benefits over time.
We also appreciate your feedback regarding the product size. Your comments are valuable and help us continue improving the customer experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It has worked for me
The product seems to be doing as advertised. No more swelling of my legs, so the magnesium is needed by my body. I have a couple of aggravating spots that are nerve related so I put a dab there and the irritation has reduced. Seems to be working .
One complaint. My jars are much smaller than the ones in the ads.
Thanks for creating this product. My needs are minimal compared to some, I am sure.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Mrs. R,
Thank you for your 5-star review! We're delighted to hear that the product has been helping support your comfort and that you've noticed positive results from using it.
We also appreciate your feedback regarding the jar size and understand your perspective. Your comments are valuable and help us continue improving the customer experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Eased the burning in my feet and…
Eased the burning in my feet and painful shoulders.
12 July 2026
Unprompted review
Reply from MyHiRelief
Hi Carol,
Thank you for your 5-star review! We're delighted to hear that the product has helped ease the burning sensation in your feet and the discomfort in your shoulders. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Responsive
They were very responsive to my questions about my order, but I found the invoicing a little confusing. But it was quickly explainedz
11 July 2026
Unprompted review
Reply from MyHiRelief
Hi Virginia,
Thank you for your review! We're delighted to hear that our team responded promptly to your questions and was able to quickly clarify the invoicing details for you. We also appreciate your feedback regarding the invoice, as it helps us continue improving the customer experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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