My Golfing Store Reviews 

344
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This Business is charging my credit card $49.95 each month and there is no product they are supplying. I requested Citi Bank to investigate and they got me a refund; however, again I am getting the s... See more

Rated 1 out of 5 stars

I just discovered that I was unwittingly suckered into a monthly fee when I thought I was simply purchasing a rip cord trainer for the price of shipping. Apparently the small print described s monthl... See more

Company replied

Rated 1 out of 5 stars

I purchased the Eagle Eye Elite Pro range finder @ 2 years ago. It worked great until it did not! For some reason that MSG either has no clue as to why or doesn't really care to inform me or investiga... See more

Rated 5 out of 5 stars

It took several outings to work, get use to, and still sometimes hard to work properly, meaning it's like the pin , it's way far off, and sometimes it's super close and working properly. Don't know wh... See more

Company details

  1. Golf shop

Written by the company

My Golfing Store Inc was founded to make the luxuries of Golf Affordable for all who love the sport. With our new golf Rangefinder product lines, we are able to have all the same tech as our competitors and bring savings directly to the consumer. Lower your scores with our golf training aids, golf clubs, and more. Our blog is filled with free golf videos, looking at the greats like Hogan and Palmer, along with interactive quizzes. We also have a great digital members area for those who are looking to get digital golf lessons from the comfort of their own home! Follow us for more up-to-date information @mygolfingstore and on Facebook.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

344 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(344)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great, responsive service and great product.

14 April 2023
My Golfing Store logo

Reply from My Golfing Store

Jim, thank you for sharing your experience!

Rated 5 out of 5 stars

Slope and Price - Great Rangefinder

I ordered the this rangefinder because of the slope capability and the price. I had purchased and returned two other types because they were not accurate on the distances on even level shots. I shot this rangefinder and then shot with my Bushnell rangefinder and it was exactly the same distance over 95% of time, the other 5% showed a 1 yard difference. This was then confirmed with a sprinkler head with distance on it to center of green. I love it and gave my son my Bushnell rangefinder because I have that much trust in this one.

12 May 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Kevin, thank you so much for sharing your experience with the product! We're so glad you love it! Have fun out there.

Rated 1 out of 5 stars

Bought two classes and didn’t receive…

Bought two classes and didn’t receive the classes; called to inquire and John promised it would be delivered within 24 hours. I called two more times and he made a referral to”management “ and only after I called back did he tell me the truth that no one could resolve this and only lying “customer service “. …… in this case!!!! work on weekends. There is no customer service or support.

13 May 2023
Unprompted review
Rated 5 out of 5 stars

The transaction was quick …

The transaction was quick with a fast delivery. We have two units now. One for me and one for my wife. My grandson has one also. We are big fans and enjoying using our Eagle Eye’s

19 April 2023
My Golfing Store logo

Reply from My Golfing Store

Hi Sam, thanks for sharing your experience! We're so happy to hear this.

Rated 3 out of 5 stars

Membership

Was not happy with the way their membership plan worked. Customer service was able to clear it up right away.

17 April 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Tom, thank you for reaching out to our customer service team so we could shed light on your inquiry regarding the terms and conditions of your membership with the Private Members Academy.

Rated 5 out of 5 stars

REVISED. BIG CUSTOMER SERVICE IMPROVEMENT.

Here was the ORIGINAL review:

They won't honor their warranty.

They said the item got wet and that is why it is foggy.

Not true. Ever

They are a dishonest company. Avoid them.

NOW, THE REVISION

I received my replacement today and have had nothing but great follow up from a senior CS person. Product arrived quickly and is functioning well.

I also revised my stars from 1 to 5. Things can and do go wrong. This company fixed it in timely manner and now deserves your trust for a purchase.

16 April 2023
Unprompted review
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Reply from My Golfing Store

Rodney, thank you for taking the time to connect with our team and helping us get this one right.

Rated 4 out of 5 stars

Bought a 10$ mat and got charged 50$…

Nice practice mat at a good price. I don’t like the idea of being automatically signed up for a $49.95
Monthly subscription when you purchase something but I was eventually able to cancel at no cost.
The mobile version of the Website is a bit hard to use.

13 April 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Thanks for sharing your experience. I wanted to shed some light on this inquiry, as I understand you reached out to our team to cancel your membership and were refunded in accordance with our 60-day money back guarantee. I see you purchased the training mat, which includes membership to our private members academy for golf instruction. The terms of this offer are spelled out on the sales offer page and your consent is confirmed at the checkout page that with a checkbox that states, 'I agree to these terms and conditions.'

Rated 4 out of 5 stars

Extra charge of $49.95???

I bought a directional mat on 4-1-23, and I like it very much. However, on 4-15-23 I saw a charge on my cc of $49.95. I sent an email to MGS on their site indicating I did not make this purchase. I called Ozzie at MGS at 8:10 A.M. on 4-15-23. He said that it was noted on my earlier purchase of the "training aid video". I told him I did not see it and did not want it, and I wanted that charge of $49.95 to be cancelled and not to get anymore. He said that he would contact "payments" to cancel, and I would be getting a follow-up email to verify. I will wait to see if they do this before making any final determinations about MGS, but this practice appears a bit fuzzy.

Since the above review, MGS has refunded the $49.95 to my credit card. They were fast, professional and accommodating. However, the training videos need to be more pronounced so that their customer base has a clear understanding of these additional charges after they have bought something else. My rating has now gone to "4 stars" (4-19-23)!

14 April 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Sterling, I see you chose the promotional offer for the golf training mat, which has a membership associated with this offer. While our products do not require a membership to buy, some of them come with promotional terms and conditions and access to a Private Members Academy. This is spelled out on the sales page and checkout page as well. In this case, you were required to explicitly check the box 'I agree to the terms and conditions' on how this membership works. The instructions are also emailed on how to access this content. In the end, I see your membership was canceled and refunded in accordance with our 60-day money back guarantee.

Rated 5 out of 5 stars

Service very fast

Service very fast. Shipping was quicker than advertised.

20 March 2023
My Golfing Store logo

Reply from My Golfing Store

Steve, we're glad to hear it was a positive experience! Thanks for sharing.

Rated 1 out of 5 stars

Don’t buy from this place!

Don’t by from this place. I got a training toll. The tour angle 144 and got sucked into a subscription for 49.95 three times before I caught it . So a 39.95 trading aid cost be almost $200. Shady to say the least!

24 January 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Bob, sorry to hear this. I see that you reached out to our customer service team, who promptly canceled your membership and also refunded you two months' back in accordance with our 60-day money back guarantee. The promotional offer details on the membership are spelled out on the sales offer page, checkout and the order confirmation/receipt that is sent to you. We also include a checkbox to confirm you agree to the terms and conditions of this offer before completing the order. The login details for the members area were also emailed. Our team has since followed up with detailed information about this offer via email.

Rated 1 out of 5 stars

TERRIBLE SERVICE / KEEPS GETTING WORSE

TERRIBLE
NO CUSTOMER SERVICE / NONE!!!
Ordered a swing training product in August. Came in and was useless.
Continued 8 months of billing $49.95 on my cc with no explanation
Talked to Louis, who told me it was a promotional product and an email sent 30 days after shipment made it legal for MyGolfingStore to bill my card because I did not decline.

Will credit 2 months and keep 6 months payments
What the heck

This just gets better.

Seller tells me they sent several emails detailing some hidden service that I had to cancel or seller would keep billing my account

Hmmm?

Buyer be Ware

2 August 2022
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hello Gary, sorry to hear you were dissatisfied with the product. We're only a phone call away and wish you would have reached out sooner to share this concern. I see the discounted offer you purchased comes along with membership to our private members community. All terms and conditions are clearly provided before purchase, on the sales page, checkout page and receipt sent via email. Login details are also emailed. The pre-billing emails are sent as well, and your credit card statement also notates the purchase description from MyGolfingStore. When you reached out to our team, we promptly canceled your membership as requested. Once again we apologize for any inconvenience and upheld our 60 day money back guarantee.

Rated 5 out of 5 stars

Awesome experience

Awesome experience, great communication and even tips and tricks to use before my range finder arrived! Tracking info and updates as well. Would and will definitely be doing more business here!

14 February 2023
My Golfing Store logo

Reply from My Golfing Store

Mark, we're glad you had a great experience! Thank you for sharing!

Rated 1 out of 5 stars

Ordered 2 golf classes and a putter

Ordered 2 golf classes and a putter. The putter I had to call to order because online system would not work.
Week later received left handed putter, order right handed. @ more calls 4 emails and no response on how to return putter. The golf classes were online and require signin, which after two weeks mygolfingstore has still not set me the required link or password. next they charged me anther mystery fee of 19.95 After 2 weeks I did get a email response acknowledging they got my email, no mention of any corrective action, just letting me know they got my email. How many times do I have to call and email to get any follow up to solve these problems

13 February 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Rich, sorry to hear about your experience so far. I see that you ordered the left handed putter Perfect Roll Putter on 2/12. This is shown on your order confirmation email. We then sent a follow up email after your original inquiry to see if you'd like to exchange it for the right-handed putter, but it looks like none of our emails are making it through to you. I attempted outreach to your phone number that you provided, along with a couple voicemails, a text message, and a couple personal emails as well, the moment I saw your inquiry about the putter. The Power Swing formula also includes a trial membership to our Private Members Academy. We spell this out on the order form, then an email is sent with a reminder on how to log in and another email about the membership renewal charge that would be upcoming. Unfortunately, our efforts to contact you were not received.

Rated 5 out of 5 stars

An “Ace” for Eagle Eye Rangefinders

My concern when purchasing any product is a companies follow through is something goes wrong.

A problem did occurred with my Eagle Eye Rangefinder, and with one call to the company, a new rangefinder is on the way.
No hassle service has me a believer in this company!

Thanks Eagle Eye!!

J Callahan
Calabash, NC

14 February 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Thank you for your kind words, Jim. We are glad we could help!

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