My Golfing Store Reviews 

344
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This Business is charging my credit card $49.95 each month and there is no product they are supplying. I requested Citi Bank to investigate and they got me a refund; however, again I am getting the s... See more

Rated 1 out of 5 stars

I just discovered that I was unwittingly suckered into a monthly fee when I thought I was simply purchasing a rip cord trainer for the price of shipping. Apparently the small print described s monthl... See more

Company replied

Rated 1 out of 5 stars

I purchased the Eagle Eye Elite Pro range finder @ 2 years ago. It worked great until it did not! For some reason that MSG either has no clue as to why or doesn't really care to inform me or investiga... See more

Rated 5 out of 5 stars

It took several outings to work, get use to, and still sometimes hard to work properly, meaning it's like the pin , it's way far off, and sometimes it's super close and working properly. Don't know wh... See more

Company details

  1. Golf shop

Written by the company

My Golfing Store Inc was founded to make the luxuries of Golf Affordable for all who love the sport. With our new golf Rangefinder product lines, we are able to have all the same tech as our competitors and bring savings directly to the consumer. Lower your scores with our golf training aids, golf clubs, and more. Our blog is filled with free golf videos, looking at the greats like Hogan and Palmer, along with interactive quizzes. We also have a great digital members area for those who are looking to get digital golf lessons from the comfort of their own home! Follow us for more up-to-date information @mygolfingstore and on Facebook.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

344 reviews

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No recent history of asking for reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(344)

25 reviews in the last 12 months

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Rated 2 out of 5 stars

Extra charges

Rangefinder works fine. But they sign u up for a recurring charge with a "free" offer. Be wary when ordering

13 June 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Kirk, the MGS Loyalty club has been cancelled and a refund has been issued back which will arrive within 3-6 days. We do state how and where to cancel if this is not for you, while sending a confirmation of what's included at purchase. If you have any other questions feel free to give us a call at 844-355-6994.

Rated 1 out of 5 stars

Bad product, hidden charges, bad customer service.

As has been reported by others here, they slip in a $29 per month ongoing charge for some sort of training. It won’t show up for a couple weeks past the date you made your purchase on your product if you’re buying the laser rangefinder. I made the purchase in February and have been going through dispute resolution for five months now. Discover card noticed the weird charges after the second one and alerted me to it. That’s when we put a stop to it. Pretty sneaky stuff. The Eagle eye performed poorly. About the only thing it would get a range on is a building. I have sent it back, I have the FedEx tracking number and delivery verification. They received it at the end of April. I’ve called and customer service says that they’ve received it, but because I’ve disputed this, it has to go to a higher office. They say they are still waiting on confirmation of return of the product, which is total crap. I already got the confirmation from them. There are a lot of merchandisers out there. I highly recommend you think about your choices. We are well into June and I still have to fight with this.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

The magnet is weak quality of the…

The magnet is weak quality of the rangefinder is sub par. But the worst thig about the purchase was that somehow they started charging $29.00 / month for a website that was hidden in the purchase paperwork. They will not reverse the charges. BE VERY AWARE! This company is crooked and deceitful. STAY AWAY!

9 June 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Dan, it looks like one of our managers spoke to you yesterday and the issue was resolved. Please let us know if you have any other questions!

Rated 5 out of 5 stars

I have had 2 Bushnell rangefinders over…

I have had 2 Bushnell rangefinders over the years. I recently lost my last one at our local club and it was not returned. I heard about the Eagle Eye rangefinder and decided to give it a try. It did not disappoint. It is the best range finder by far that I have ever had and recommended to all my friends.

4 June 2024
Unprompted review
Rated 1 out of 5 stars

CAUTION

CAUTION. Rangefinder purchase comes with a reoccurring subscription service- A $29 monthly charge. The burden is on you to cancel. My experience with customer service was the worse I have ever experienced. Credit card charges continued despite cancellation. Credit card company now investigating. I will never use this company again.

3 June 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hello,

We apologize for the inconvenience this has caused. We do state how and where to cancel this which is done within a 24-48 hour period. If you do have more questions, please give us a call at 844-355-6994 and ask to speak with a manager, we are happy to put you in contact with someone to resolve anything moving forward.

Rated 5 out of 5 stars

Great Purchase

Have had this range finder for over a year and have been very satisfied with it. Reasonably priced and it has been very reliable for me. Have recommended it to friends, who have loved it as well.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

MGS has taken four unwarranted Credit Card payments.…

The company has taken four Credit Card payments of $49.95 since January 2024 and have failed to respond to any emails.
I made a one-off purchase in 2021 but nothing since and have received no notification of a purchase or subscription.
I sent repeated emails showing the original 2023 interaction, without acknowledgement or response.
After trying numerous times to cancel via the website using the email linked to my MGS accountI I tried another email, never used for MGS, and received a cancellation acknowledgement.
Reading other reviews, I see that they lure people into subscriptions and charge if they aren't cancelled, but I did not subscribe or receive and notice that I had subscribed.

29 April 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Barry,

We apologize for any confusion this offer may have caused you. We do state on our sales and checkout pages everything that is included. It looks like you did connect with a customer service rep of ours and this was ended on 5/11/24, while issuing those refunds back. If you have any more questions feel free to give us a call at 844-355-6994.

Rated 1 out of 5 stars

Hard to unsubscribe

Don't even know how I got on their list but have tried numerous times to unsubscribe to their emails. The attempt always "times out"!!

13 May 2024
Unprompted review
Rated 2 out of 5 stars

BUYER BEWARE

BUYER BEWARE
They upsell the heck out of you. Like the reviews state, the rangefinder is good it’s all the other items. For me, I couldn’t get them to stop sending me emails when I discovered that their product was benefiting the Red Chinese Government (4%~8% of items manufactured in China go to government) that have Uyghur Muslims in Concentration Camps (Google “BBC Uyghurs Boxcars”). There’s 3-4 other nations that are our Allies that make range finders.

Sadly there’s a US veteran group that supports these guys.

Update From Response: So you say it’s my opinion that the Chinese Government does not get 4%~8% from the manufacturing that is done in China and/or you say it’s my opinion that the Uyghur Muslims have been put in Camps. Why don’t you address in your response why you don’t manufacture in other nations that (India, Vietnam, Jordan, Mexico, etc) that are not our number #1 adversary? “Made in China” is your choice not my opinion.

4 May 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Ted,

This comment does not represent our company or the products we sell. You did purchase a rangefinder, which explained here works well for you. All other statements here are personal opinion. If you would like to discuss more we are happy to! Feel free to email us at info@mygolfingstore.com or give us a call at 844-355-6994.

Rated 1 out of 5 stars

I wish I could give zero stars

I bought a rangefinder from MGS and have no issues with the rangefinder so far. Shortly thereafter I received an email advising me of the benefits of their Loyalty Program. I responded in writing that I did not sign up for the loyalty program and they were not authorised to charge my credit card. A few weeks later I received a $29 charge on my credit card. I have now contacted the fraud department of my bank to get this resolved. This is not a reputable company.

27 March 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Steve,

We did receive your email and that has been cancelled, while a $29 refund was issued back. We do state what is included on our sales and checkout pages, while handing customer questions within 24-48 hours. This has been resolved within that timeframe. Please reach out if you have any additional questions.

Best,
MGS

Rated 1 out of 5 stars

FREE OFFER costs 9.95 plus 49.95 in hidden subscription

I responded to a free offer...just pay for shipping. Ha! I paid the 9.95 shipping for a piece of plastic with 4 plastic cylinders that get placed on the piece of plastic...the whole item would have sold in a dollar store and with USPS 2day shipping for 6.95 I would have saved $2 ...assuming I would have bought the garbage in the first place.... a couple weeks later I get a 49.95 charge for unknown reasons. I wrote them an email but no response. This business is predatory and a scam. Just shy of a bait and switch con! I'm reporting them to the FTC BBB and any other alphabet I can find, not to mention my State's IG office. They have no ethics. Stay clear!

22 April 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Tom,

We would like to state that every offer we promote, we state exactly what is included. On our sales and checkout pages we did state this offer came with a 14 day trial to our Champions Academy. We also state that if this is not for you, where and how to cancel without being billed. We do send login information right away as well for you to explore our training. We have a 24/7 customer service team and do respond to every inquiry within 24-48 hours. We are happy to help resolve this and our customer service line is 844-355-6994, email is info@mygolfingstore.com. Please give us a call, thanks.

Rated 1 out of 5 stars

I ordered a rangefinder in August that…

I ordered a rangefinder in August that I like very much little did I know I started getting charged$29 a month that the Golf store will continue to charge your credit card with and told the day you die a little ridiculous fellas kind of shady

19 August 2023
Unprompted review
Rated 1 out of 5 stars

I purchased the speed trap and got a membership too?

I purchased the speed trap for my husband for Christmas. Now I find out that I also purchased a membership for videos that we haven't even seen. Buyer beware of the hidden charges with a purchase from this place. I will never purchase form them again.

10 March 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Maggie. We do see you purchased a Speed Trap from one of our promotions on 12/23. We do state on both our sales and checkout pages everything that is included, one being a 14 free trial to our Champions Academy. We do send username and login information right away, while explaining how and where to cancel within the 14 days if it is not for you. It does not look like we have received an email or call about cancelling until now. We have since gone in a refunded those three months which will arrive within 5-7 business days. If there are any questions please give us a call at 844-355-6994.

Rated 1 out of 5 stars

Read the fine print

Read the fine print. You may think it’s a good deal but later find additional charges and membership to their “Academy” with more charges.

18 December 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Thomas, you did purchase one of our promotional golf training mats on 9/4/23. We do state on our sales and checkout pages everything that is included upfront with a terms and conditions checkmark that needs to be clicked in order to move on. Our members academy is filled with in house PGA coaching content that many members enjoy. We see you called in to our customer service and this was cancelled right away for you without any issue. If there are any additional questions we are happy to assist.

Best,
MGS

Rated 1 out of 5 stars

Shady

Shady. I bought a rangefinder. I haven't received it yet.....then 4 days after I bought/paid for it, I get an email saying I am getting billed for a $29/mo installment of their "club", which I never authorized. I've left 5 messages today with no response.

29 November 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Rusty. On 11/21/23 you purchased one of our rangefinders along with a 14 day free trial to our Loyalty club. We do state that shipping takes 5-7 days and your tracking number was sent to you on 11/23/2023. Customer service response time is within 24 hours with the option to call us for a quicker response. A pre bill email was sent as a reminder, which you received as well stating in 6 days there would be a loyalty charge, with the option to cancel at anytime. (We have canceled that as of now for you) We have followed up and left a voicemail, as well as email. Happy to discuss more and resolve any further questions.

Best,
MGS

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