My Golfing Store Reviews 

344
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This Business is charging my credit card $49.95 each month and there is no product they are supplying. I requested Citi Bank to investigate and they got me a refund; however, again I am getting the s... See more

Rated 1 out of 5 stars

I just discovered that I was unwittingly suckered into a monthly fee when I thought I was simply purchasing a rip cord trainer for the price of shipping. Apparently the small print described s monthl... See more

Company replied

Rated 1 out of 5 stars

I purchased the Eagle Eye Elite Pro range finder @ 2 years ago. It worked great until it did not! For some reason that MSG either has no clue as to why or doesn't really care to inform me or investiga... See more

Rated 5 out of 5 stars

It took several outings to work, get use to, and still sometimes hard to work properly, meaning it's like the pin , it's way far off, and sometimes it's super close and working properly. Don't know wh... See more

Company details

  1. Golf shop

Written by the company

My Golfing Store Inc was founded to make the luxuries of Golf Affordable for all who love the sport. With our new golf Rangefinder product lines, we are able to have all the same tech as our competitors and bring savings directly to the consumer. Lower your scores with our golf training aids, golf clubs, and more. Our blog is filled with free golf videos, looking at the greats like Hogan and Palmer, along with interactive quizzes. We also have a great digital members area for those who are looking to get digital golf lessons from the comfort of their own home! Follow us for more up-to-date information @mygolfingstore and on Facebook.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

344 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(344)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Picked up the Eagle Eye Elite Pro…

I Picked up the Eagle Eye Elite Pro range finder after loosing my $400 range finder. I am super happy I did It’s way lighter than my other range finder and half the cost. It is actually smaller and more convenient. So overall pretty happy. I’m not spending more on the same tech based on name anymore.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

You with leave with a smile.

What a great school. Tom,Larry and Sue were down to earth and very knowledgeable. The school isn’t cooky cutter. The instructors worked with your physical ability. I could type for hrs. But my game is much better thanks to the staff. And they gave me tools to work with. Highly recommended if you’re looking to improve your game Rob and his staff are first class very easy to deal with and put out a great producct.

23 March 2025
Unprompted review
Rated 5 out of 5 stars

Golf school was great

Golf school was great. I came away with new skills and information to turn my game around. I have played 2 rounds since finishing school and my game was so much better which resulted in more fun playing golf. Larry and Tom or pros are great. It was money we'll spent.

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs! Purchased a video lesson and was subsequently charged $29/month for three months and they refused to refund the charges. Just a completely underhanded way of running a business.

30 March 2025
Unprompted review
Rated 1 out of 5 stars

As a legal professional

As a legal professional, I find this business’s practices deeply concerning and potentially unlawful. Their business model appears to rely on misleading consumers into purchasing low-quality imported goods while binding them to deceptive, AI-generated membership terms that are neither transparent nor easily escapable. Such tactics may constitute unfair business practices and could violate consumer protection laws. I am currently reviewing my legal options and strongly advise others to exercise extreme caution when dealing with this company. Regulatory intervention may be warranted to address their questionable operations.

24 February 2025
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Jahmal,

We do see you purchased one of our promotional items. All information is stated on both our sales and checkout pages, one being a 14 free trial to our Champions Academy. We do send username and login information right away for instant access, while explaining how and where to cancel within the 14 days if it is not for you. It does not look like we have received an email or call about cancelling until now. We have since gone in a refunded six months back which will arrive within 5-7 business days. If there are any questions please give us a call at 844-355-6994.

Rated 1 out of 5 stars

Do Not Shop Here

Do Not Shop Here! If I could give less than 1 star I surly would!
I ordered a range finder which I received and I am happy with. After reading many reviews, I found, buried in the fine print, the note about an automatic membership for which I would be charged 49.99 a month. There is nowhere on the order form to opt out of this membership so you must call and cancel. A "Cancel Membership" button on the website just takes you to more advertising. What a shady way to run a business.

18 February 2025
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Joseph,

We do apologize for any miscommunication here. Everything included in the offer is stated on our sales and checkout pages. We do see your trial to our Champions Academy was cancelled and no billing occurred during the free trial. We did reach out to see if you have any questions or if you would like to discuss this more with one of our Customer Service managers.

Best,
MGS

Rated 1 out of 5 stars

Sleazy and Shady "Company." Shop elsewhere

I bought a golf mat that was on sale for $9.95. The purchase went smooth, but at checkout, there was *nothing* that was there, except for the purchase details (item, shipping, eta of delivery). Fast forward two weeks, and they decided to charge my card another $50. When I called to get this charge taken off, a customer service representative by the name of Luis told me that it was my fault, that I should "read better," and that he had better things to do, on top of his negative attitude. What a rude, sleazy, shady, dishonest, and awful way to conduct business. There's thousands of golf shops out there, and I'm confident in saying that all of them are better than this one.

22 November 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi King,

Thank you for sharing this information with us. We have followed up with our Customer Service Manager in regard to your experience and they are working with the team accordingly. We are happy to put you in contact with one of our managers if you would like to send us an email. We do see you were refunded for this charge as we did state on both our sales and checkout pages everything that is included. Please let us know if you have any additional questions.

Rated 5 out of 5 stars

Membership masterclasses are helpful

Prices and customer service are great! Love the new content that they offer for membership as well. Learning a lot from the Reverse Hinge masterclass.

30 November 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

thank you for the kind review! we appreciate it very much and glad you've enjoyed the experience

Rated 1 out of 5 stars

Be ware of hidden free membership that they will charge $39.00 a month after 15 days?????

I order a range finder which I am very happy with. However, on my charge card I received a$39.00 charge? I called the number and the person answering the phone stated there was a free membership that needed to be canceled in 15 days or an automatic charge. I never saw that when ordering I think it was a deceptive way to force membership to their company. Very disappointing.

24 November 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Deb,

We are glad you are happy with your rangefinder! We do state our Loyalty Club on both the sales and checkout pages which includes some great incentives many customers enjoy, like free shipping on all future products, upgraded rangefinders and more..If this has not been resolved by a member of our team please give us a call at 844-355-6994, we are happy to assist.

Thanks,
MGS

Rated 5 out of 5 stars

Be very careful with your return - Update Issue Resolved!

Bought a range finder from My Golfing Store online. Good price but in the end I decided to return it. They are “online” only for ordering; any returns involve you hand filling out a form, creating your own mailing label and sending it back. No RMA, no store provided label, no tracking number. So I sent it back via USPS. After several weeks I contacted them and they said someone would get back with me in 24-48 hours. Another week goes by and I called again. I provided them the tracking number USPS provided me but somehow that number was not correct (my fault) but I am 100% sure it went to the right address (the one on the form). They say they don’t have it and the only way they can track it is the USPS tracking number. After a couple of email exchanges with customer service they lost an opportunity to make a customer for life by just making it right and instead lost me and all my golfing friends as customers for life. It all could have been prevented by having a more modern, automated return system.

UPDATE: Received a call from Rob at My Golfing Store this morning. We discussed the issue above and he was very helpful in both explaining their return process and listening to my position. They are going to provide the refund and have now earned my loyalty and I look forward to my next purchase at My Golfing Store.

17 October 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Stuart,

Thank you for your message. We're happy to hear you spoke with Rob and the issue was resolved. Feel free to follow up with any additional questions!

Rated 1 out of 5 stars

Who are these guys

Who are these guys. They send endless spam and won’t cancel your account after they charged my credit card without my knowledge. Shameful to use the game of golf to sucker people

11 October 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hello,

We are happy to assist and do state how and where to cancel your Champions Academy at any time, no questions asked. We do also state everything that is included in our offers both on our sales and checkout pages. Please give our customer service a call at 844-355-6994 and they will gladly help resolve this.

Thanks,
MGS

Rated 1 out of 5 stars

Purchased the range finder

Purchased the range finder, used one season, changed the battery. It now only reads distances up to 25 yds, otherwise shows up blank. Contacted my golfing store for help . After their suggested reset didn’t work they said sorry your out of warranty. Offered a slight discount on a new one. They showed no interest in understanding the problem, did not ask to send it back to determine the issue , showed no interest in understanding why it failed… just too bad, your just past the one year warranty.
This is an online operation pushing out inferior products and not committed to improving their products. I will be buying bushnell now for the replacement.
Surprised and disappointed in their product and response. Would never buy from them again.

8 August 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Rick,

We do have a year warranty which is stated on our website and sales pages. We did speak with you on this matter as your warranty has been up since January. As a recurring customer we did offer you a discount on a brand new unit, as well as free shipping to show our committed customer satisfaction which was denied by yourself. If you have any other questions feel free to reach us at info@mygolfingstore.com.

Rated 1 out of 5 stars

Very untrustworthy company

Very untrustworthy company. They offered a Bogo wedge set with free shipping, but charged shipping. They did not answer my first three emails to question the charge, and when I told them I was disputing the credit card charge, they lied and said they never offered free shipping. I kept their email offer and only when I sent them the proof, did they refund the shipping charge, but didn’t even tell me they were doing it. I had to research with the credit card company myself to find it. Avoid doing business with this company.

8 August 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Richard,

We do see that our customer service team has been in contact with you through this process, and a refund of $9.95 for shipping was issued back within our 24-48 hour response time after the free shipping statement was discussed. We did follow up via call as well to let you know this and left a voicemail. If you have any more questions feel free to contact us at info@mygolfingstore.com but this has been taken care of accordingly.

Rated 1 out of 5 stars

Terrible company - scam

Terrible company, scam. You buy something one off and then somehow you have a monthly £39 debit in your account evey month!

17 May 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Henri,

We do see you purchased one of our promotional training aids which comes with a 14 day free trial to our online Champions Academy. We do state what is included on both our sales and checkout pages before an order is processed. It looks like you spoke to a customer service representative and this was cancelled, along with refunds that were issued. If you have any more questions feel free to give us a call at 844-355-6994.

Thanks,
MGS

Rated 5 out of 5 stars

Been using the Eagle Eye Gen 5 and it…

Been using the Eagle Eye Gen 5 and it is fantastic. I’ve used Bushnell my whole life and will never go back after being exposed to this product. The Gen 5 has more modes than my last range finder and is almost half the price! The people who work there are great people with great customer service!

23 July 2024
Unprompted review
Rated 2 out of 5 stars

I bought the eagle one range finder on july 20…

I bought the eagle one range finder and paid $16 for fast shipping on July 20 still haven't got it yet

20 July 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Ken, we do see you purchased expedited shipping which we state takes just about three days to arrive. It does look like your order has already arrived, but we have followed up with you via email in hopes to get this squared away even further.

Thanks,
MGS

Rated 1 out of 5 stars

ORDER WAS CANCELLED BUT STILL CHARGED. BUYER BEWARE

I put the order in which was $0.00 for the item and $9.95 shipping. But what I did not realize is that when you order from them, in fine print they automatically sign you up to a subscription for $49.95 per month. Within 15 minutes I called the company back and asked them to cancel the order ( item and subscription). They said they would cancel nut would take 24-48 hours. and guess what they charged my credit card. SO BUYER BEWARE, GO TO A REPUTABLE AND HONEST COMPANY THAT DOESN'T HIDE PRICING FROM YOU

13 June 2024
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi Dwight, our records show that after a call with our customer service representative the Champions Academy was cancelled right away and $49.95 was not billed to your account, which shows in our system. If you would like confirmation of this feel free to give us a call at 844-355-6994.

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