Ordered amaryllis bouquet from UK for my sister in Care Home in South Africa. Loved the pink/white/green coloring for Christmas. Was informed the flowers were not in stock so agreed to exchange for or... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer se... See more
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Superb customer service! Flowers ordered were as expected, large bouquet, fresh, and gorgeous. Junipter reached out quickly after initial delivery didn't have success as no one home. She and the flo... See more
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Excellent customer service Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I wa... See more
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Company details
Written by the company
Our mission is to make your loved ones smile even though thousands of miles might separate you. Giving flowers is a touching gesture that creates happiness. Our job is to help our customers instill this delight with our beautiful bouquets. We operate 24/7 and spread joy every day with each bouquet delivered. This is why we are in the flower business – to put smiles on peoples’ faces! We love what we do and you can rest assured that your flowers will be delivered fresh and undamaged.
Contact info
Charlottenstrasse 75, 10117, Berlin, Germany
- +442035142981
- order@myglobalflowers.com
- myglobalflowers.com
3.4
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically takes over 1 month to reply
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Accommodating and Reliable Florist
I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer service was great, patient, responsive, and always willing to help with the changes and requests I had, even though my order was for next-day delivery.
The only thing I think could be improved is the delivery status updates. It would be nice to track the order more easily. But their customer service was always there whenever I reached out, which made everything smooth and easy.
Overall, I’m very thankful for the effort and care they put into making my order special. I really appreciate how much they tried to fulfill what I wanted and how easy they made the whole experience.
22 September 2025
Reply from MyGlobalFlowers.com
Thank you so much for your kind and detailed feedback! We're truly grateful for your appreciation and are delighted we could bring your vision to life, even with seasonal limitations. Our team always strives to be flexible and responsive, and it's wonderful to hear that our efforts made your experience smooth and enjoyable.
We also appreciate your suggestion regarding delivery status updates — it's a valuable insight, and we're actively working on improving our tracking system to make it even easier for our customers.
Thank you again for trusting us with your special order. We look forward to serving you again and making your next experience just as memorable 🌸
The flowers arrived on time
The flowers arrived on time, and they were as shown on the website. I will order flowers from them again!
1 October 2025
Reply from MyGlobalFlowers.com
Thank you, Elvie! We're delighted the bouquet matched your expectations and arrived on time. We’ll be here whenever you need to send something beautiful again 💐
I sent a thank you bouquet to a lady…
I sent a thank you bouquet to a lady who found my smartphone on one of my cruise stops in croatia and sent it on to me in the uk i ordered in the uk they were delivered next day in croatia. Brilliant
22 September 2025
Reply from MyGlobalFlowers.com
Tony, what a wonderful story! We're honored to have helped you say thank you in such a meaningful way. Wishing you many more moments of kindness and connection!
Feels like a scam it’s so bad
I bought a very expensive bouquet for my mothers birthday. They informed me on the day at 16:46 that they cannot deliver, despite having taken payment. They offered to deliver next day, with no discount, which I agreed to because I wanted my mum to get flowers asap, even if it meant continuing with them. No flowers even by 18:00 and no message. I requested a refund as no flowers, which they then refused claiming they would arrive by 8pm. The email lacked any form of greeting or politeness, was without any apology or understanding - and the flowers of course did not arrive by 8pm. Disorganised, rude and poor understanding of their market and product. Feels like a scam. There is no point to flowers which won’t arrive on time.
30 September 2025
Unprompted review
Reply from MyGlobalFlowers.com
We’re truly sorry for the experience you had — especially on such an important occasion. We understand how upsetting it must have been to face delays and unclear communication, and we deeply regret the inconvenience caused.
Please know that we’ve already issued a full refund of €80 to your account as a gesture of apology. We take your feedback seriously and are working to improve our coordination and customer support to prevent situations like this in the future.
Item delayed/missing and dying
The flowers did arrive( after 3 days, not the same day) the chocolate was missing. The biggest disappointment was the flowers, they didn’t look healthy, nearly dying, specially that I took the premium package
19 September 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Andrew 🌸 We’re truly sorry for the delay in delivery and the condition of the flowers you received — especially considering you selected our premium package. We also regret that the chocolates were missing from your order.
This is not the experience we want for our customers, and we understand how disappointing it must have been. As a gesture of apology, we’ve already arranged a complimentary replacement delivery, which we hope better reflects the quality and care you expected.
Thank you for bringing this to our attention.
Ordered from the NL to Greece
Ordered from the Netherlands to surprise my parents in laws on Hersonissos, Greece. All went well, I am happily suggesting their services. There was 12 Eur surcharge - I guess based on the location. They delivered 3-4 hrs after I placed my order. Thank you for helping me surprising my family
17 September 2025
Unprompted review
Reply from MyGlobalFlowers.com
Thank you, Csenge! We're so happy the surprise worked out beautifully, even across borders. It’s an honor to help create special moments for your loved ones 💝
Wrong flowers, late delivery, bad support.
Order was delivered very late in the day. I contacted the support during the day, they gave me completely wrong information, when I told them it was incorrect they apologised but provided no support at all. When flowers have been delivered they were not the ones I ordered and they haven't been even the same color of the ones from the image. This is a big scam and I advise everyone from ordering somewhere else.
15 September 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Goran 🌸 We do our best to match the product shown in the photo. However, if specific flowers are unavailable, our florists may make substitutions without prior notice. Flower types, colors, greenery and accompanying items may vary, but the final arrangement will always reflect the value of your order.
We’re very sorry for the inconvenience you experienced with support. This is not the standard we strive for, and we understand your disappointment. As a gesture of apology, we’ve already offered a 10% discount in bonus points to your account, which you can use for a future order. We hope this helps restore some trust and gives us a chance to make things right.
Thank you for your feedback. We’re working hard to improve and hope to serve you better in the future.
5 star service
I ordered flowers for my sister the night before her birthday unsure if they would be delivered in France at such short notice. Not only did they arrive on time but were beautiful and just what I wanted.
I am very happy with the service and would highly recommend to anyone sending flowers closer to home or abroad
26 August 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your lovely review! We’re so glad the flowers arrived on time in France and were exactly what you wanted for your sister’s birthday.
We appreciate your recommendation — if you ever need assistance, you can reach us at order@myglobalflowers.com. 💐
They are my to-go to for flower delivery from now on
The delivery was on time, It was exactly what I ordered and friendly delivery.
3 September 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your review! We’re happy the delivery was on time, exactly as ordered, and friendly.
If you ever need help, feel free to contact us at order@myglobalflowers.com. 💐
Excellent business
My daughter recently moved from Canada to Columbia. I sent her flowers for her birthday. I am happy to report that they were delivered as ordered and my daughter said they were beautiful. I found the price to be extremely reasonable and was so happy to find this reliable business. Will definitely use again.
3 September 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your kind words! We’re glad your daughter in Colombia received her birthday flowers exactly as planned and loved them.
We appreciate your trust and look forward to assisting you again.
If you ever need anything, you can reach us at order@myglobalflowers.com. 💐
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your review! We’re glad the service felt fast and efficient for you.
If you ever need assistance, you can reach us at order@myglobalflowers.com. 💐
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your feedback! We’re happy to hear the service felt great for you.
If you ever need help, feel free to contact us at order@myglobalflowers.com. 💐
Thes is great service I'll never seen…
Thes is great service I'll never seen before thank you for all staff the GlobalFlowers
3 September 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your kind words! We’re glad to hear the service felt great and that you appreciated the work of our team.
If you ever need help, feel free to contact us at order@myglobalflowers.com. 💐
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your review! We’re happy the product met your expectations and that the international ordering process felt easy.
If you ever need assistance, you can reach us at order@myglobalflowers.com. 💐
Exactly what I was looking for!
I needed to send flowers to people in Italy and Germany, and I was in Canada. MyGlobalFlowers gave the perfect solution for delivering high quality flowers to loved ones abroad - the platform was easy to use and seemed trustworthy, they sent confirmation emails and emails when the flowers were delivered, and included photos of what the flowers looked like when they were delivered. Overall it was exactly the solution I was looking for, and the flowers were beautiful and high quality.
3 September 2025
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you for your detailed review! We’re glad the platform felt easy and trustworthy, and that the deliveries in Italy and Germany arrived beautifully and with clear updates.
We appreciate your trust — if you ever need help, you can reach us at order@myglobalflowers.com. 💐
Ordered from Canada for delivery in Italy!
I was hesitant to order from Canada for delivery in Capurso, Italy, for my aunts funeral, so I asked my cousins to confirm they received them. They arrived the following day as hoped and were beautiful. Would have uploaded a photo that was sent to me from my cousins but no attachment link here to do so. THANK YOU FOR A BEAUTIFL ARRANGEMENT!
26 August 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello 🌸
Thank you so much for trusting us with such a meaningful delivery. We’re honored to have helped you send flowers from Canada to Italy for your aunt’s funeral. It means a lot to hear they arrived beautifully and on time. If we could, we’d love to see the photo your cousins sent! Thank you again for your kind words and for choosing MyGlobalFlowers. 💐
I ordered flowers for my wife
I ordered flowers for my wife, nothing was delivered, I paid, She didnt receive the flowers and I didnt get any money back. The worst service ever - do not order flowers online through this company. I'm very disapointed, I lost €65.And on the delivery status they say it was delivered🙈🙈
16 June 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello and thank you for your feedback 🙏
We’re truly sorry to hear about your experience and understand how upsetting it must be to feel let down—especially when it involves a gift for a loved one.
Please know: we take every complaint seriously and investigate each case thoroughly. No customer should ever lose money through MyGlobalFlowers. If your order shows as “delivered” but wasn’t received, that’s a serious issue we want to resolve immediately.
It’s possible your order was missed among many others, but we respond to every review and message.
Thank you for leaving your order number, we will be contacting you directly to resolve this
Been using MGF for 8 months
I have been using MGF for 8 months now. A global service like this with build a reputation on the florists they choose at the destination to where your order will be sent. I am extremely happy with the quality of floral arrangements that have been sent to my woman in Brazil. The bouquets have stood beautiful up to 3 weeks after they were received.
The site itself took a little to get used to and making small changes can be difficult to accomplish. As one time my order needed to be sent to another address and i could not figure out how to change my preferences. Any issues I have faced have quickly been addressed and resolved by MGF customer support through chat or email.
All in all my experience has been very positive and my now fiance has never been disappointed with the arrangements she received.
25 August 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello and thank you for your thoughtful review 🙏
We’re so happy to hear you’ve been using MyGlobalFlowers for 8 months and that your fiancée in Brazil has loved every bouquet! We agree—our service depends on the quality of our partner florists, and we’re proud to work with the best. Thank you for your honest feedback about the site usability; we’re always working to improve. Your continued support means the world to us! 🌹
FRAUD!!!!!
FRAUD!!!!!
…smelled like scam, as soon as my order was sent/ they never asked the receipant‘s name, took mine instead. nxt day (delivery day), they insisted on having a paypal screenshot per whatsapp, otherwise they couldn’t proceed. I cancelled the order right away and got my money back through PayPal
23 August 2025
Unprompted review
Reply from MyGlobalFlowers.com
Thanks for sharing this feedback. We're very sorry to hear about your experience and take such concerns seriously.
To clarify: during checkout, there is a required field for the recipient’s full name, which helps us ensure accurate delivery. If this wasn’t filled out, our system may have defaulted to the sender’s name. Regarding payment, we sometimes request a screenshot for confirmation if the transaction status is unclear—this is purely for security and to avoid delays.
We’re glad you received your refund via PayPal. Your feedback helps us improve, and we appreciate the chance to make things right.
Great bouquet and customer service!
The bouquet was beautiful and delivered right on time! I ordered the flowers from the USA to be delivered in Austria and all went smoothly! I even entered the wrong date at first and the customer service support got the issue resolved within 30 minutes! Great experience!
18 August 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Jake 🌷
We’re so glad everything went smoothly with your international order! Thank you for the kind words about our customer service—we’re happy we could quickly resolve the date issue. Your satisfaction means a lot!
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