Precision Optics Eyewear Reviews 

219
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, welcoming, and professional, always ready to offer helpful advice and information without any pressure. The service is frequently described as excellent, efficient, and customer-focused, ensuring a smooth and pleasant process for everyone. People appreciate the personalized approach and the team's dedication to satisfaction. Many consumers highlight the quality of the products, noting a wide selection of glasses and options to suit their needs. The pricing is considered very reasonable and competitive, offering great value for money, with flexible payment options also available. Reviewers particularly value convenient services like home visits and the quick turnaround times for new glasses or adjustments.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent, professional, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their new... See more

Price

Reviewers highlight positive aspects of price, consistently finding the pricing to be very reasonable,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are great, the welcome, friendliness and patience. No rush, no pressure and I trust the advice I've been given. The pricing is simple and offers value for money. Add aftercare and satisfacti... See more

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(219)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Give Precision Optics a go if you haven’t already, you won’t be disappointed

I cannot express enough how helpful, friendly and easy going the Precision Optics staff are! You’re welcomed through the door on the way in and out of the building, nothing is too much trouble for them. Not only did my glasses get fixed but I also bought a new backup pair too, they already had my prescription and the lenses where changed straight away which enabled me to walk out with a new pair of glasses! You’re left to browse in your own time with nobody following you asking if you need help. The team go above and beyond in my opinion and I wouldn’t go anywhere else. The price of my new glasses were so much cheaper than going to an optician’s too!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant team led by Colin, excellent quality of service

So easy to make an appointment on line at a date and time to suit me.
A warm welcome from Stacey who is just brilliant. I really needed someone to listen to my concerns and help me to make the most appropriate decision re lenses and frames. Stacey has the patience of Job and is great fun. Advised without any sense of just wanting to make a sale. Various payment options which are helpful to fit with personal budget. Great prices. Get down there now such a brilliant company led by Colin who is great.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Precision Optics are a pleasure to deal…

Precision Optics are a pleasure to deal with. Colin, the owner, is knowledgeable and very approachable and listens to customers. Donna, who provides the mobile service, is very helpful and pleasant to talk to. Their pricing, products and service is first class. I highly recommend Precision Optics

25 March 2026
Unprompted review
Rated 5 out of 5 stars

All the staff at Precision never try to…

All the staff at Precision never try to pressure you into spending more than you want to. They are friendly and professional and very good at what they do. Donna who does the home visits is especially helpful. I highly recommend them and never go anywhere else.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The service with this company is…first class

The service with this company is fantastic. Very personable. They allow plenty of time for you to choose your new glasses, which there is wide selection to suit all tastes. The glasses are ready in a very quick time frame and when you return to collect you receive a tray of goodies whilst they doing the fitting. First class service and set up. I personally spread my cost over 4 payments which is affordable to everyone.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Second time using Precision Optics

Second time using Precision Optics. Excellent service, very professional and friendly. Lots to choose from and helpful advice given . Very pleased with my glasses and being able to split the cost is a good idea.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Over the moon

Ive been coming to Colin for 5 years now and have always been blown away with the high standards in which he sells ,makes and provides aftercare , the lovely Stacey has been helping me with glasses this time , what a fantastic addition to your team ,
I have also taken advantage of paying for my glasses in over 4 months meaning I could get the perfect frame and best lenses for my needs , thank you so much , ive now fallen in love with some prescription sun glasses so will be back to purchase them too

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Always available at the end of the phone if I need any advice or help. Home visit by Kelly is a very good service and she is so helpful

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her that my only pair of glasses broke so they made sure to have my new pair ready tomorrow, which I highly appreciate! Two year cover for any damage to the glasses was also a nice addition. I would highly recommend!

26 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look