Precision Optics Eyewear Reviews 

221
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely friendly, welcoming, and incredibly helpful throughout the entire selection and fitting process. Consumers also appreciate the very reasonable pricing and exceptional value offered across a wide variety of stylish, quality glasses. Some people were satisfied with the convenient home visit mobile service that allowed them to try on a fine selection of frames without any pressure. People also warmly noted the exceptionally fast and efficient service, with many custom glasses being repaired or made ready on the same day while they waited.

What people talk about most

Staff

People report positive experiences with staff, highlighting warm welcomes and a relaxed, pressure-free... See more

Service

Customers consistently note positive experiences with service, highlighting a warm welcome and knowledgeable... See more

Product

Reviewers mention positive feedback about product, expressing satisfaction with their new glasses and... See more

Price

Consumers find price to be very reasonable, simple, and offering great value for money. People frequently... See more

Customer service

Customers had positive experiences with customer service, praising the personal approach and reliable team.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are great, the welcome, friendliness and patience. No rush, no pressure and I trust the advice I've been given. The pricing is simple and offers value for money. Add aftercare and satisfacti... See more

Company replied

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Company replied

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Company replied

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more

Company replied


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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No recent history of asking for reviews

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4.9

All reviews

(221)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service at a very competitive …

Excellent service at a very competitive price, I will be recommending this company to my family and friends. Gary Holman

16 January 2018
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hello Gary,

Thank you for taking the time to leave us your review. It's great to hear that you will be recommending our company to your friends and family, thank you! We look forwards to hearing from you again soon.

Kind regards
Colin
Managing Director

Rated 5 out of 5 stars

New Lenses (Office Lenses)

A very personal service with aftercare too. My frames were picked up from my place of work and dropped off. Timescales were better than advised. Thoroughly recommend.

15 December 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hello Lynette,

We are so pleased to hear that you are happy with your new computer lenses! Thank you for taking the time to leave us your review, we really appreciate it. Thank you for your recommendation too! We look forwards to hearing from you again soon!

Kind regards
Colin
Managing Director

Rated 5 out of 5 stars

Excellent service with massive savings.

I had my old glasses re-glazed with the super fast Transitions lenses, extra hard coating made to my new distance prescription lenses.
The customer service is excellent , the price is affordable and the turn around was extremely quick.
I must have saved at least £200.

29 November 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Peter,
Thank you for taking the time to leave us your review. We are really pleased you are happy with your new Xtractive Transitions lenses. Its great to hear how much money and time we have saved you yet again! We look forwards to doing the same again soon! Please get in touch with me if you need anything else.

Kind Regards,
Colin,
Managing Director

Rated 5 out of 5 stars

VERY pleased

Just so very pleased with the excellent standard of product and service.
Would not hesitate to recommend this company to anyone.

9 November 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Pauline.
Thank you for taking the time to leave your review. We are so happy that you are pleased with your new lenses. Thank you for the recommendation, we really appreciate it. If there is ever anything else that we can help with, then please do get in touch. Many thanks yet again.

Kind Regards
Colin,
Managing Director

Rated 5 out of 5 stars

Quick

Quick, helpful and kept in touch the while time :)

23 October 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Sophie, that is great to hear and thank you for the great feedback! We really appreciate it! Please get in touch if there is anything else we can do for you!

Rated 5 out of 5 stars

I came across My Glasses online by online search.

I came across My Glasses online by accident after scrawling through the internet for reasonable priced specialist lenses (Zeiss Drivesafe). I must say the service was exemplary, always more concerned about providing the right products within my budget and what is best for me, unlike some other opticians I came across (who want to sell you more than is necessary).

Not only were the pricing reasonable, but the service and product offering from start to finish was first class and seamless and I am glad to recommend My Glasses online to my friends and family. I will certainly be using them again.

12 September 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Milan, thank you very much for your kind words. I am very happy that you are satisfied with our services and lenses. We look forwards to speaking with you again.

Rated 5 out of 5 stars

Good old fashioned service

Good old fashioned service, straight and honest and extremely helpful.

11 September 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi James, thank you for your review, we look forwards to helping you again soon.

Rated 5 out of 5 stars

To be totally honest I would like to …

To be totally honest I would like to give this company 10/10 excellent from start to Finish

8 September 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Faizal, thank you very much and we are pleased you are happy with your new lenses!

Rated 5 out of 5 stars

great company all round

great company all round , excellent to deal with with phone calls etc to explain everything , free postage , absolute great customer service and such a fabulous company , cannot recommend enough

17 August 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Daniel, thank you for your great review, we are glad you are happy and thank you for your recommending us!

Rated 5 out of 5 stars

brilliant service

brilliant service, had my glasses frame mended , no one local said it could be done, so tried my glasses online. you cannot see where the frame was mended, it looks new,
will use again , when I need my lens replacing.

9 June 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Paul, thank you for your review!

Rated 5 out of 5 stars

Brilliant service

Brilliant service. I had two pairs of glasses done. Firstly top of the range varifocals - the result was beyond my expectations - thank you. Secondly I had an old pair of reading glasses done - wow came back like new - an excellent result. Thank you.

15 May 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Simon, thank you for your review!

Rated 5 out of 5 stars

Excellent service

My glasses arrived promptly and I was completely satisfied with the quality of them. It is great value for money and I would recommend them to anyone. Will definitely use this company again when I need to.

26 April 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Gabriella, thank you for your review!

Rated 5 out of 5 stars

Fast service

Fast service, would not hesitate to use again.

10 April 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mel, thank you for your review!

Rated 5 out of 5 stars

Excellent Service

Excellent, kind and friendly service. Every question asked was answered almost immediately. Would recommend to anyone who's buying lenses online.

10 April 2017
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Blair, thank you for your review!

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