Thank you very much! Although I accidentally subscribed to your website (it was my little daughter who subscribed without realizing it), I truly appreciate your quick response. I was able to cancel m... See more
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See what reviewers are saying
After struggling to get help with cancelling my profile, I had given up and wrote my last email. Until a gentleman sent me an email assuring me that he will do his best to get my membership cancelled.... See more
My experience with this company was really good. When I had a bit of a problem, there was always someone there to respond immediately and help sort out the 'hiccup'. I would recommend this site to s... See more
I did not ask to be member of this service, but Finally I received a mail from Emerald Escalation Team and the answer was just great to receive the refund back. This was just great. Than you!
4.3
Excellent
355 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kenny is in touch and helping to…
Kenny is in touch and helping to resolve the issue.”, “Helpful Support”, “Issue is being handled well”
31 May 2025
Unprompted review
They responded professionally to my…
They responded professionally to my refund, and their website is well-structured and has fast support apart from the fact that Imani was kind to my questions
29 May 2025
Unprompted review
Happy with service and attention given to me
After struggling to get help with cancelling my profile, I had given up and wrote my last email. Until a gentleman sent me an email assuring me that he will do his best to get my membership cancelled. Indeed he did so and I am happy. Keep up the good work.
30 May 2025
Unprompted review
A thief act as a web site
10 April 2025
Unprompted review
The way my request was handled
18 May 2025
Unprompted review
Daisy reached out to me “assisting with…
Daisy reached out to me “assisting with my refund ”, “Thank you Daisy"
7 May 2025
Unprompted review
I did not ask to be member of this…
I did not ask to be member of this service, but Finally I received a mail from Emerald Escalation Team and the answer was just great to receive the refund back. This was just great. Than you!
10 May 2025
Unprompted review
Got assistance from nocholsn much…
Got assistance from nocholsn much appreciated and glad 😊
28 April 2025
Unprompted review
Emily is a very friendly and…
Emily is a very friendly and professional individual, and I appreciated her trouble helping me through my journey. She deserves this 5 ⭐
12 April 2025
Unprompted review
All I want is the refund I can't say…
All I want is the refund I can't say much of the company as I don't know anything about it until my money was taken.
4 April 2025
Unprompted review
The reason I rated my experience with…
The reason I rated my experience with these services was due to swift responses, and the kindness in doing so.
6 April 2025
Unprompted review
Scam
Scam. The website automatically charged me for a subscription even though I have never seen the website
2 April 2025
Unprompted review
Is a good one Kate
30 March 2025
Unprompted review
Issue adressed
I had an excellent contact with Nicholan for an issue that occured.
22 March 2025
Unprompted review
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