In my experience, a subscription in my name was made in a site i have never seen before. but trustpilot walked me through it step by step ,answering my every question and explaining everything to me.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i subscribed without realising it. When i asked what the charges were, they explained it and i used my point to buy some items They arrived on time and as described It's not for me, i don't buy elec... See more
I did not agree to any membership or agree that any money was to be deducted from my account. Therefore I demand my funds back and stop any further deductions. Thank you for responding so quickly to t... See more
The experience was ok because i had a problem about a money issue and after messaging with their support team, Kurt, who's the escalation manager contacted me directly through email to find a way for... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What I liked is that when I had a chat…
What I liked is that when I had a chat with an agent,he/she helped me well and what I didn't like is that I had a few of deductions that I didn't understand with a few of memberships that I don't know.
I was being charged without being…
I was being charged without being informed about it first
Issue solved as I was promised a refund
Great customer service and immediate…
Great customer service and immediate support and solution.
Super fast and friendly communication
Super fast and friendly communication, thank-you for your assistance. Greatly appreciated 🌼
My friends received a gift it was a…
My friends received a gift it was a bag. Anyways I didn't understand why i was charged etc. Glad I'm refunded thank you
Hope the 5 stars will get my refund 🙏🏻
Thank you for the good service Emerald
Thank you for the good service Emerald
declan is very accomodating
Opinion about them
The experience was ok because i had a problem about a money issue and after messaging with their support team, Kurt, who's the escalation manager contacted me directly through email to find a way for refunding. So yeah, it's cool!
Problem Resolution
You have been great in assisting in this process and your service has been top notch. I will ensure this does not happen again.
Great work from the escelation team and…
Great work from the escelation team and Paula
I have a deduction from this merchant
I have a deduction from this merchant. I haven't bought any items from them or even subscribed to anything. Like were do i even get assistance
Declan was super helpful!!
I did not agree to any membership or…
I did not agree to any membership or agree that any money was to be deducted from my account. Therefore I demand my funds back and stop any further deductions. Thank you for responding so quickly to the cancellation.
An speedy response
Good escalation support by Paula
Refunded after accidentally subscribing
Somehow I managed to accidentally subscribe to mygamemerch and only realised when I saw my account debited. I contacted mygamemerch online and got a prompt response followed by an email offering to refund the debit, which I appreciated
Quick response and support from Mr
Quick response and support from Mr. Nicholan and team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








