The technician Tony rang me before arriving to let me know he was on his way. On examing my furniture he immedately recognized the repair needed. He cut no corners and left my items of furniture look... See more
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Review summary
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The service was straight forward and hassle free, communication was on point, 15 minutes before their arrival i had a courtesy call from Darryl to say he would be here shortly and a text the night bef... See more
From start to finish, my case was felt with professionally. I was contacted by a representative, which a choice of available dates. I was also sent an email reminder a few days before my appointme... See more
Absolutely spot on bloke today. We had a small damaged area to our oak furniture land dressing table where the stool caught the side causing the wood to split. Good contact from the company with the s... See more
4.6
Excellent
655 reviews
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The service was straight forward and…
The service was straight forward and hassle free, communication was on point, 15 minutes before their arrival i had a courtesy call from Darryl to say he would be here shortly and a text the night before with a more accurate time slot . When they arrived they were polite and courteous as well as efficient and cleaned up the work . Its an excellent repair and hopefull I wont be needing the service again. As our dogs will not damage it again.
14 October 2025
Unprompted review
A company you can trust
Staingard the technician did a superb job.very considerate and took great trouble in solving the problem.
It took a few weeks to get an appointment but it was worth the wait for a job well done.
9 October 2025
Unprompted review
Excellent communication and help
Excellent communication and help.
Very helpful and skilled repairer.
8 October 2025
Unprompted review
Technician was extremely friendly and…
Technician was extremely friendly and professional.
4 October 2025
Unprompted review
Great service the whole way…
Great communication the whole way through, Dave was a very pleasant man who fixed the issue in no time, very happy with the service we got, I’d highly recommend. Thank you !
29 September 2025
Unprompted review
Good communication
Good communication. Technician arrived promptly, as communicated. New fitted covers were installed, very happy with the service provided.
23 September 2025
Unprompted review
Sofa repair
Very easy to deal with from putting in my claim. Kept informed at all stages.
Engineers very efficient and took care with the job plus tidied up once complete.
23 September 2025
Unprompted review
Very helpful and swift repair.
22 September 2025
Unprompted review
Very easy to deal with
Very easy to deal with. The repair person Steven was brilliant when he was out
17 September 2025
Unprompted review
Thank you ever so much
Thank you ever so much, you did a fantastic job, very professionlly done.
15 September 2025
Unprompted review
The visit went well a true craftsman fixed the problems caused by delivery team. He was excellent and a true gentleman. Couldn’t ask for better service
The visit went well. A true
15 September 2025
Unprompted review
Professional, efficient, very friendly .
11 September 2025
Unprompted review
Why would you send me a satisfaction…
Why would you send me a satisfaction survey when your repairer was unable to repair my product????
11 September 2025
Unprompted review
Smooth claim.
From the initial claim on line, communication was good by email and phone. repair on furniture was carried out and you would not know it had been repaired after chemical spilled on cabinet. Happy with service, pleased I took this policy out.
10 September 2025
Unprompted review
Stephen the engineer was great
Stephen the engineer was great, informative, friendly and did the job
10 September 2025
Unprompted review
Well done 5 stars
Had great service from this company repair handled very quickly and their repair man was excellent would recommend
7 September 2025
Unprompted review
Happy Customer!
Very helpful staff on Help Line.
Replacement part sent as soon as it was in stock.
Impressive!
4 September 2025
Unprompted review
Prompt and very experienced
Prompt and very experienced, chair fixed
1 September 2025
Unprompted review
Your engineer was a gentleman
Your engineer was a gentleman treating our home with respect and did an excellent job leaving all our items looking like brand new again I would recommend this company to everyone
29 August 2025
Unprompted review
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